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Telephonic Communications > Audio Message Storage, Retrieval, Or Synthesis

Audio Message Storage, Retrieval, Or Synthesis

Audio Message Storage, Retrieval, Or Synthesis patent applications listed are from June 2005 to current and include Date, Patent Application Number, Patent Title, Patent Abstract summary and are linked to the corresponding patent application page.

11/15/07 - 20070263794 - Method and apparatus for recording calls
A method and apparatus for providing a service for recording calls on packet networks such as Voice over Internet Protocol (VoIP) and Service over Internet Protocol (SoIP) networks are disclosed. In one embodiment, the service provider enables the customers or subscribers of the service to send a request to activate ...

11/15/07 - 20070263793 - Techniques for marking and manipulating voice message segments through a telephone user interface
In one embodiment, techniques for manipulating a voice message using a telephone user interface are provided. The telephone user interface receives a mark begin segment command from a telephonic device through a voice modality. The mark begin segment command indicates a beginning point for a voice message segment in the ...

11/15/07 - 20070263792 - Adding an identified caller's other devices to a voice mail system
A method and system for registering external telephone numbers and associating such external telephone numbers with an extension in a voice mail system. When a call is received from a telephone which is not registered in the called systems database, after the caller has identified an extension and entered an ...

11/15/07 - 20070263791 - Selectable greeting messages
Systems, methods, and machine-readable media are disclosed to provide selectable greetings or responses to a request to initiate a communication. In one embodiment, a method of providing selectable greetings in response to a request to initiate a communication can comprise receiving the request to initiate a communication from an initiating ...

11/15/07 - 20070263790 - Method and system for transferring audio content to a telephone-switching system
A method and system for transferring audio content to a telephone-switching system is provided. The telephone-switching system receives the audio content from a source. Thereafter, the telephone-switching system authenticates the source. The telephone-switching system also authenticates the audio content. Thereafter, the telephone-switching system stores the audio content in a file ...

11/15/07 - 20070263789 - Voice message recall
A system and method for canceling a message sent to a recipient prior to retrieval by the recipient. A telephone call is received by a network from a calling party who desires to cancel a message left for a recipient through an earlier call from the calling party to the ...

11/15/07 - 20070263788 - Systems and methods for capturing communication signals [32-bit or 128-bit addresses]
Systems and methods for capturing communication signals are provided. An exemplary method comprises the steps of: installing a first type of tapping devices to obtain 32-bit communication signals; installing a recording system that is coupled to the first type of tapping devices; receiving the 32-bit communication signals from the first ...

11/15/07 - 20070263787 - Systems and methods for endpoint recording using a conference bridge
Embodiments of the present invention provide systems and methods for recording media communication. An exemplary method comprises the steps of: receiving an incoming call from a calling phone; routing the incoming call to a called phone in a contact center; transmitting voice communications associated with the incoming call via the ...

11/15/07 - 20070263786 - Systems and methods for endpoint recording using phones
Embodiments of the present invention provide systems and methods for recording media communication. An exemplary method comprises the steps of: receiving an incoming call from a calling phone; routing the incoming call to a called phone in a contact center; transmitting voice communications associated with the incoming call via the ...

11/15/07 - 20070263785 - Distributed voice over internet protocol recording
Included are embodiments of systems and methods for recording data related to a communication. One exemplary embodiment, among others includes receiving data related to a communication from a communications device, recording at least a portion of the data related to the communication, determining a time of reduced network activity and ...

11/15/07 - 20070263784 - Automated voice answering system correlated to user calendar to provide telephone voice responses based upon user schedule
A telephone answering system associated with a telephone receiving terminal, either wired or mobile wireless, including an implementation for predetermining a set of different types of incoming telephone calls; the type of calls may be based on who the caller is and/or based upon the identifier of the incoming call. ...

11/15/07 - 20070263783 - System, method and apparatus for recording and reproducing trading communications
Apparatus, method and system are provided for recording and reproducing audio channel signals. A processor captures the audio channel signals communicated through communication channels over a network. A circular buffer configured to store the audio channel signals captured by the processor, such that when the end of the circular buffer ...

09/20/07 - 20070217579 - System and method for enhanced voice mail
The present invention is directed to methods, systems and apparatuses for an enhanced voice mail system. The enhanced voice mail system provides integrated access to media rich content such as e-mail, voice mail, fax, video clips, or digital still images accessed from a variety of Internet communities. The enhanced voice ...

09/13/07 - 20070211868 - Integrated system providing proxy voice mail and switching functionality
Integrating proxy voice mail server (PVMS) and a switch/router into a single unit. According to another aspect, the PVMS downloads voice mail messages (related to users served in PVMS) when bandwidth utilization is below a pre-specified threshold. According to another aspect, previously recorded voice mail messages are uploaded to a ...

09/06/07 - 20070206734 - Coalescence of voice mail systems
A coalescence voice mail service provider enables a user to access all of the user's voice mail systems implemented within the various telecommunications systems the user has accounts with. Using any one of the telecommunications devices of the user, the user accesses voice mail from any one or more of ...

09/06/07 - 20070206733 - Phone call media exchange before and after pick-up in packet and circuit switched telephony networks
In packet and circuit switched telephone networks, a plurality of telephony devices support call media exchange and playback both before and after call pick up. Prior to detecting pick-up, a calling telephony device sends announcement media to a receiving telephony device. The receiving telephony device responds by both sending greeting ...

09/06/07 - 20070206732 - Information processing apparatus and method, program recording medium, and program
The present invention relates to an information processing apparatus and method, a program recording medium, and a program which mitigate inconveniences due to a difference in recording format when performing the processing of copying or moving data between two recording media of different recording formats. A device control section 16 ...

08/30/07 - 20070201630 - Variable data voice survey and recipient voice message capture system
Personalized voice survey delivery systems and methods in which a computer identifies a person to be surveyed, including his or her phone number or Internet login to a specific website, or email address, together with specific identifiers for the person, such as the person's name. The person's phone number is ...

08/30/07 - 20070201628 - Distributed control of power in multipoint-to-point orthogonal frequency division multiplexing communication
A bidirectional communication system is provided. The system includes a first remote unit for communicating with a host unit using orthogonal frequency division multiplexing, the host unit communicatively coupled to a plurality of remote units in a multipoint-to-point, multiple access configuration. The first remote unit is configured to transmit up ...

08/30/07 - 20070201627 - Sending urgent messages to multiple recipients via a single call
A first call is received at a reserved address and is forwarded based on the reserved address. A second call is placed to a designated address, and a message is played to the designated address. ...

08/30/07 - 20070201626 - Non-linear voicemail
The present invention relates to a telecommunication system and methods for accessing and using a voicemail system from a mobile terminal, via a visual or voice interface. The present invention enables the user to access a message directly, in a non-linear way, without needing to go through all previous messages ...

08/02/07 - 20070177717 - System for integrated electronic communications
A system is disclosed for integrating electronic mail, voice mail, and fax mail in a universal mailbox. Message receivers may access their messages with a telephone or a computer regardless of the communication medium used by the message sender. Using a telephone, message receivers may playback voice mail, redirect fax ...

07/19/07 - 20070165791 - Remote call monitoring
Methods and systems are provided for monitoring calls routed to a telephone network voice mail system from a variety of remote telephone locations. When a subscriber receives a telephone call, a determination is made as to whether the subscriber's line is busy or whether the call goes unanswered. If remote ...

07/19/07 - 20070165790 - a system and method for controlling and accessing multimedia messages
A system and method is described for storing, controlling and accessing multimedia messages, like voice mail, email, video mail and short messages in a communications network, including the Internet or Intranet (202) and any other data or telephony network (206, 207). The communications network (202, 206, 207) comprises one or ...

07/05/07 - 20070153988 - Voice mail apparatus and control method thereof
According to one embodiment, a voice mail apparatus is connectable to a telephone exchange, records a voice message sent from a caller telephone terminal in a mail box corresponding to each telephone terminals, and reproduces the voice message in response to a reproduction instruction. The voice mail apparatus stores in ...

06/21/07 - 20070140439 - Method for presenting location information on a mobile terminal
The invention relates to handling messages containing landmarks, or landmark related services on a mobile communication terminal. The landmarks are handled by using a message for transmission through a wireless cellular communication network, with a syntax that includes a header part for defining sender/receiver message nature, an identification part for ...

06/14/07 - 20070133758 - Home office communication system and method
A home office communication system (10) has a control and display system (16). A modern (12) is controlled by the control and display system (16) and connected to a telephone line (14). A multiplexer (18) is connected to the modem (12) and multiplexes a plurality of outgoing data streams in ...

06/14/07 - 20070133757 - Internet telephone voice mail management
A method, system, and program provide for voice mail management. A voice mail filtering controller calculates a separate Bayesian score for each voice mail message from among multiple voice mail message entries received into a voice mailbox for a user, wherein each separate Bayesian score indicates a probability that the ...

06/07/07 - 20070127638 - Method of providing voicemails to a wireless information device
Voicemail is received at a voicemail server and converted to an audio file format; it is then sent or streamed over a wide area network to a voice to text transcription system comprising a network of computers. One of the networked computers plays back the voice message to an operator ...

06/07/07 - 20070127637 - Employing vxml to provide enhanced voicemail system
An enhanced Voice eXtensible Markup Language (VXML) based voicemail system that has a distributed architecture and methods for implementing enhanced VXML based voicemail systems are disclosed. The voicemail system includes a media server, which is in communication with a telephone network. The media server is adapted to invoke a voicemail ...

06/07/07 - 20070127636 - Methods and systems for releasing a voice mail system from a communication and further processing the communication
Methods and systems relating to a communication in an Advanced Intelligent Network from a caller to a subscriber's directory number where the communication has been terminated to a voice mail system (VMS) instead having been terminated to the subscriber's directory number. The methods and systems transfer the communication from the ...

06/07/07 - 20070127635 - Voice recognition for filtering and announcing message
A system and method of call-routing and caller-screening that employs voice recognition to automatically recognize a caller's voice and then screen a caller, if appropriate; all without forcing the caller to identity himself/herself, which may be perceived as rude or offensive by some callers. Instead, a synthesized voice automatically asks ...

06/07/07 - 20070127634 - Call recording device
This call recording device includes: a transmission signal processing unit that superimposes a probe signal on a transmitted voice signal; a reception signal processing unit that monitors a received voice signal and that detects the probe signal included in the received voice signal, and decides the onhook/offhook condition of the ...

06/07/07 - 20070127633 - Method of operating a telecommunications link between two telecommunications devices which transmits display control commands in a separate data channel
A method for operating a communications link between two telecommunications device requires that speech information be transmitted in a speech channel and data signals are transmitted in a data channel that is separate from the speech channel. This provides a particularly user-friendly, convenient method for operating a telecommunications link. To ...

06/07/07 - 20070127632 - Methods and apparatus for implementing voice messaging using e-mail
Methods and apparatus for controlling and retrieving messages from multiple voice mail systems used by a single individual are described. A voice messaging retrieval and forwarding (VMRAF) system checks a subscriber's voice message systems for messages, retrieves the messages and forwards them to the subscriber as attachments to E-mail files. ...

06/07/07 - 20070127631 - Method and apparatus for bridging between voicemail and electronic message media types in a communication system
Method and apparatus for bridging between voicemail and electronic message media types in a communication system. In one example, a voice message is received at a voicemail server in response to an incoming call. Digital audio in the voice message is converted to text data of a text message. An ...

05/31/07 - 20070121810 - Automatically mixing audio signals in a predetermined manner
A first server mixes a first audio segment and a second audio segment, where the length in time of the second audio segment is longer than the length in time of the first audio segment. A database storing a plurality of soundscapes is coupled to the first server, the database. ...

05/31/07 - 20070121809 - Portable message waiting indicator
An apparatus and method are provided for easily indicating to a user that a communication has been received for him or her. A portable message waiting indication device (MWID) includes a power source (e.g., battery), signal receiver and a visual and/or audible indicator. The indicator is activated in response to ...

05/31/07 - 20070121808 - Messaging advise in presence- aware networks
A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device ...

05/31/07 - 20070121807 - Method and system for providing enhanced call waiting
A system and method for providing information about a calling party to a called party is disclosed. Generally, a network element obtains information about a calling party when a telephone line of a called party is busy. The network element notifies the called party that the calling party is attempting ...

05/31/07 - 20070121806 - Method and system for message routing
A method and system for forwarding information, such as a message waiting indicator (MWI) message, to a telephone number corresponding to a foreign network (e.g., a wireless network) and a shared NPA/NXX—The invention evaluates individual telephone numbers of shared NPA/NXXs to determine to what networks to send messages. A representative ...

05/31/07 - 20070121805 - Message recording unit, message reproducing unit and message recording/reproducing method
The message recording unit and method identify an article or specify a predetermined position in a content recording medium, input related information corresponding to the article or the predetermined position and record as message information the article and the related information or position information indicating the predetermined position and the ...

05/31/07 - 20070121804 - Phone voice receiving /playing device
A phone voice receiving/playing device includes a casing, a printed circuit board, an interface connector, an interface medium chip set, a medium enhanced chip set, a medium playing device, and a voice input device. If a software program of a computer system detects an incoming call signal of a web ...

05/24/07 - 20070116198 - Method and apparatus for enhanced voice message addressing & playback via a phone interface
Systems and methods for delivering voicemail messages to multiple recipients are disclosed. A system is provided that allows users of voicemail systems to record a voicemail or video message and select multiple recipients to receive the message. The sender may designate a delivery method though a paradigm similar to email ...

05/24/07 - 20070116197 - Broadcasting voicemail replies
A messaging device may include a memory configured to store a first message from a first caller and intended for a called party and to store information identifying a group that includes a number of broadcast parties that include the first caller. The messaging device may include a processor configured ...

05/24/07 - 20070116196 - Service creation via presence messaging
A system, method and computer readable medium for service creation via presence messaging comprising assigning an information exchange state associated with a presence message and directing the presence message to at least one of a service provider from a predetermined set of service providers. ...

05/24/07 - 20070116195 - User interface for integrating diverse methods of communication
An integrated communication interface is provided for composing and sending messages. The interface is multi-configurable to seamlessly switch between different communication methods, e.g., electronic mail, instant messaging, SMS, chat, voice, and the like, without loss of message content. The interface allows a user to begin composing a message to be ...

05/24/07 - 20070116194 - Communications involving devices having different communication modes
The present invention includes a telecommunication method. The method can include the step of a sending device operating in a first communication mode initializing a communication to a receiving device operating in a second communication mode. The receiving device can be queried to automatically determine that the receiving device is ...

05/24/07 - 20070116193 - Professional consultant dispatching system
A professional consultant dispatching system is provided, with the following operational steps: (1) a user using communication device to enter interactive voice response system (IVR), (2) the IVR guiding the user to use the communication device to input the criteria for the professional and transmitting the criteria information to a ...

05/24/07 - 20070116192 - Apparatus and method for instant voice messaging
A mobile telephone with which a user may send a voice message to another subscriber instantly and independently of any other functions. In facilitation of the invention, a dedicated key is provided on the telephone. In an alternative embodiment, innovative menus are provided to support a method of the invention. ...

05/24/07 - 20070116191 - High capacity advanced 8yy mass calling event network architecture
A telephone network voting system is configured to process a large number of calls. The system receives telephone ballots cast by voters by dialing an 8YY telephone number. The telephone ballots are received by network edge switch (NES) from a local exchange carrier (LEC), and sequentially received calls are routed ...

03/29/07 - 20070071183 - Method and communication system for implementing calling tapping at flash
The invention discloses a method for implementing Calling Tapping at Flash, which includes the steps of: when there is a new voice message for a user, actively initiating an SIP message carrying the description information of the voice message by a Voice Mail Application Server; sending the SIP message to ...

03/22/07 - 20070064883 - Techniques for suspended delivery of messages
Methods and apparatus are described for creating, scheduling and delivering messages. ...

03/01/07 - 20070047695 - Method and system for automated and selective determination of call completion services
A method and system for providing a call completion service for a call between a caller and a destination over a network. Outgoing and Incoming call profiles, identifying enabled call completion services, are associated with callers and destinations, and are retrieved from a database based on the particular caller and ...

03/01/07 - 20070047694 - Method, system and apparatus for communicating data associated with a user of a voice communication device
According to embodiments of the present invention, a method for communicating data associated with a user of a voice device is disclosed. A server receives a first identifier associated with a first device, the first device comprising one of the voice device and the data device. The server determines a ...

03/01/07 - 20070047693 - Method, system and apparatus for controlling a voice recorder
According to an embodiment on the present invention, a method for controlling a voice recorder is disclosed. The voice recorder is for recording a voice session between an origination device and a destination device. The method can be conveniently executed at a computing apparatus coupled to the origination device and ...

02/22/07 - 20070041518 - Apparatus, system and method for monitoring a call forwarded to a network-based voice mail system
An apparatus, system and method for monitoring calls that have been forwarded to a network-based voice mail system (VMS). The VMS receives the forwarded call and sends a start of greeting signal at the beginning and an end of greeting signal at the completion of the voice message greeting to ...

02/22/07 - 20070041517 - Call transfer detection method using voice identification techniques
A system and method for call handling make use of voiceprinting techniques to identify parties on the call and then allow call functions to be performed in accordance with the identified parties. These systems and methods can be used in conjunction with known call analysis and blocking techniques to reduce ...

02/15/07 - 20070036287 - Charitable online interactive system
A method for facilitating a charitable guest reservable online celebrity interaction (CGROCI) between a guest and a celebrity via a network is disclosed. The method includes providing guest with information about the charitable nature of the CGROCI. The charitable nature relates to a financial benefit provided to a charity as ...

02/15/07 - 20070036286 - Method and device for enabling message responses to incoming phone calls
A computing device is configured to receive an incoming communication from another computing device. The incoming communication may be for purpose of initiating a voice-exchange session. In response to receiving the incoming call, the computing device may identify or determine a message identifier of the other computing device. The message ...

02/15/07 - 20070036285 - Charm alarm
By utilizing current available technology found in telephone answering machine recording devices, my invention, the Charm Alarm recording concept in an alarm clock will make an effective, positive use of existing technology that will enable people to choose and create their own “best method” of awaking. At a pre-set time, ...

02/15/07 - 20070036284 - Augmenting a call with context
A method and system for providing context of a caller to a callee when a call is initiated is provided. The context system executing on the calling device collects context for the call. The calling device initiates the call and sends a message to the callee that includes the context. ...

02/15/07 - 20070036283 - Method and system for recording automatic call distributor calls
A method for recording automatic call distributor calls includes receiving from a caller a call for distribution to one of a plurality of agents and distributing the call to a first agent of the plurality of agents for handling. The method includes creating a call signature associated with the call ...

01/25/07 - 20070019792 - Answering machine capable of accessing an external storage device
An answering machine includes: an interface module for coupling an external line; a host device controller for coupling to an external storage device, wherein the host device controller is utilized for accessing the external storage device; a control circuit coupled to the interface module and the host device controller for ...

12/28/06 - 20060291630 - Network support for distinctive voicemail greeting
An apparatus in one example has: a mobile switching center having a voice mail system, a subscriber database with voicemail information, and a greetings database; the greetings database having a plurality of lists, and at least one phone number in each of the lists; and the greetings database also having ...

12/28/06 - 20060291629 - Systems and methods for providing location enabled voice mail
Location enabled voice mail is described. Such capability can be provided by service providers to offer their customers a host of unique location based voice mail services of both an audio and video nature. By way of example, a first calling party may leave a voice mail message for a ...

12/21/06 - 20060285658 - Message management methods and apparatus for audio storage systems
Message management methods and apparatus for managing messages in a multi-message audio recording and playback system with a memory device having first and second storage ends comprising storing successive messages sequentially in the memory device, allowing the controllable erasing of only the oldest message or the newest message still stored ...

12/21/06 - 20060285657 - Predictive automatic voice response systems
An automated voice response system is provided that determines the most likely reason a caller is using the response system and, without any input from the user, provides the user with a predictive message. As such, the average call time for users of the voice response system is decreased. As ...

12/21/06 - 20060285656 - Executing a dialog using one or more xml components and one or more embedded scripts
In one embodiment, a system for executing a dialog using one or more Extensible Markup Language (XML) components and one or more embedded scripts includes an XML engine that parses an XML component describing a dialog. The XML component includes elements describing visual aspects of user interfaces (UIs) of the ...

12/21/06 - 20060285655 - Package tracking and notification system for a mail and parcel center
A package tracking system (10) for a mail and parcel center (12) having multiple client mailboxes (18) includes a data entry device (56). The data entry device (56) receives package information associated with a client mailbox (18) upon arrival of a package (54) to the mail facility (12). A processor ...

12/21/06 - 20060285654 - System and method for performing automatic dubbing on an audio-visual stream
The invention describes a system (1) for performing automatic dubbing on an incoming audio-visual stream (2). The system (1) comprises means (3, 7) for identifying the speech content in the incoming audio-visual stream (2), a speech-to-text converter (13) for converting the speech content into a digital text format (14), a ...

12/21/06 - 20060285653 - Method for downloading a melody on a switched telephone network
A method for downloading a melody on an RTC network DECT-type terminals, using at least one melody sever (2) connected to the RTC network. Said method consists of a connection (51) between the melody server (2) and a telephone terminal (1) linked to the RTC network; preparation of the terminal ...

11/16/06 - 20060256932 - System and method of determining call treatment of repeat calls
A method and system of handling a call received at a call center is disclosed. The method includes determining that the call is a repeat call, determining whether the repeat call is to receive a first treatment type and servicing the repeat call with the first treatment type when the ...

11/09/06 - 20060251223 - Answering service giving different messages depending on user profile selected by called subscriber and/or identity of calling subscriber
The present invention relates to a telecommunications system, comprising a network element providing answering service for subscribers, and at least one subscriber terminal comprising a memory for storing parameters associated with selectable profiles, said parameters controlling the functions of the subscriber terminal, and a user interface providing the possibility to ...

11/09/06 - 20060251222 - Detecting a voice mail system answering a call
An apparatus and method are disclosed that enable a private branch exchange to determine that a voice mail system has answered a call, without some of the disadvantages in the prior art. The private branch exchange—or, generally-speaking, a data-processing system—infers that the voice mail system has answered a call by ...

11/02/06 - 20060245553 - Method and system for anonymous communication of information about a home
A system for establishing anonymous communications includes a plurality of party terminals, a plurality of requester terminals, and a central controller. The system receives and stores party data about respective parties. In some embodiments, a party may be a homeowner. Upon receiving criteria for parties of interest from a requester ...

11/02/06 - 20060245552 - Telephone apparatus having e-mail transmitting function
A telephone apparatus 100 having a mail transmitting function, comprising: a calling unit operable to originate a call to a phone number of a recipient; a response judging unit operable to judge whether a response to the call is returned; and a mail program control unit operable to start up ...

10/26/06 - 20060239419 - Selective and dynamic voicemail
The present invention is directed to a system and method for providing dynamic and selective management of the voicemails on a mobile telephone in addition to the voicemail server and to establish a selective voicemail mode, such as Automatic VM mode, Manual VM mode, and Default VM mode, which provides ...

10/19/06 - 20060233321 - Voice over ip telephone recording architecture
A method and system is disclosed for on-demand recording of a voice session by a telephone recording device in a telecommunication network. After establishing a voice session between the telephone recording device and at least one communication device, a user of the telephone recording device may instruct it to store ...

10/19/06 - 20060233320 - Method and system for canceling unwanted calls
The present method and system enable a called party to cancel an unwanted call and send a message to the calling party. The method and system are activated in response to a plurality of inputs provided by the called party. In response to the input provided by the called party, ...

10/19/06 - 20060233319 - Automatic messaging system
A method and system for an automatic messaging service. For one embodiment a messaging service associates a network address information specifying a network address with a user. When a message from a caller is subsequently received at the messaging service, the message is converted to message file which may be ...

10/12/06 - 20060227943 - Rule-based instant message retention
A method in a data processing system for rule-based instant message retention. The method records a start time and creates storage to hold a set of messages when an IM session starts. Then the method determines if the set of messages needs to be retained by applying a set of ...

09/21/06 - 20060210023 - Voice messenger lx100
The Voice Messenger is a multifunction communication device that records and plays video, and diplays text messages. The function of the device provides a clutter-free and consolidated point of message delivery and retrieval within a home or office setting. Through simple touch or voice commands, messages can be recorded for ...

09/14/06 - 20060203974 - System for selectively answering a telephone
A system to selectively answer a telephone is disclosed and includes a stationary unit connectable in line with a telephone line extending to the telephone. The stationary unit includes: a first antenna coupled to a first transmitter-receiver to communicate with a portable unit that includes a second antenna coupled to ...

09/14/06 - 20060203973 - Method and system for multimodal presence detection
A presence device operable in a first mode and a second mode is associated with a communication device. In the first mode, a user using the presence device is biometrically authenticated and a presence confirmation input is received from the communication device. In the second mode, a user-entered log-in input ...

09/14/06 - 20060203972 - Method and system for audio program creation and assembly
A method and system for creating customized programs for individual requirements from a collection of prerecorded segments, which facilitates the creation of the program based on individual information and responses to specific inquiries to create a program which meets the interests, objectives and behavioral models appropriate to the user. This ...

08/31/06 - 20060193448 - Method and apparatus for augmenting voice data on a mobile device call
A computer method and system for portable phone devices enable a user to compose and send a data message (e.g., a photo/image) during a voice call. The data message includes any of image data, audio (music) packette, an electronic calendar entry/event, contact information, HTML, text-based data, video data, multimedia and ...

08/24/06 - 20060188075 - Systems and methods for presenting end to end calls and associated information
Systems and methods that, among other things, analyze and monitor the performance of a call center including performance of the interactive voice response (IVR) systems, call center agents, and other components of the call center. The systems and methods record characteristics of the call such as the audio data, and ...

08/24/06 - 20060188074 - Telecommunications services apparatus and method
In a text message processing system, an SMS router (3) can recognise a predefined arrangement of one or more characters, such as “*”, as a suffix to a destination address of a message being submitted by a mobile telephone (1) to the system. Upon such recognition, a function required by ...

08/17/06 - 20060182234 - Call processing system with call screening
A system is described in which call processing considers unique information about the call to better serve the caller and/or to enable the called party to more efficiently handle the call. In one embodiment, the unique information considered by the call processor is information indicator digits, which may indicate to ...

08/17/06 - 20060182233 - Erasure of dtmf signal transmitted as speech data
A DTMF signal processing apparatus of the present invention comprises a data divider unit, a DTMF signal component analyzer unit, a weighting processing unit, a buffer, a DTMF signal erasure determination unit, and a DTMF signal erasure processing unit. The data divider unit divides speech data into a plurality of ...

08/17/06 - 20060182232 - System and method for the playing of key phrases in voice mail messages
A method is provided for playing one or more key portions of a voice communication. The method includes storing, in a memory, a communication that includes one or more speech signals and a tag identifying a key portion of the one or more speech signals. The communication and the tag ...

08/10/06 - 20060177016 - System and method for remote access to a telephone
A remote access system between a remote client and an office telephone via a packet network on a point-to-point basis is provided. The office center includes a web server having a web page stored thereon and a PBX system. During a remote session, incoming communications to the PBX continue to ...

08/10/06 - 20060177015 - Message data access in multi-media integrated communication system
An integrated messaging system for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a communication server that couples among networks of different types, and an interface module that couples to the communication server. The interface module may be hosted ...

08/10/06 - 20060177014 - System and method for providing data on voicemail appliance
An integrated messaging system for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a communication server that couples among networks of different types, and an interface module that couples to the communication server. The interface module may be hosted ...

08/10/06 - 20060177013 - Form-based user interface for controlling messaging
An integrated messaging system for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a communication server that couples among networks of different types, and an interface module that couples to the communication server. The interface module may be hosted ...

08/10/06 - 20060177012 - Networked voicemail
An integrated messaging system for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a communication server that couples among networks of different types, and an interface module that couples to the communication server. The interface module may be hosted ...

08/10/06 - 20060177011 - System and method for providing code on voicemail appliance
An integrated messaging system for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a communication server that couples among networks of different types, and an interface module that couples to the communication server. The interface module may be hosted ...

08/10/06 - 20060177010 - Caching user information in an integrated communication system
An integrated messaging system for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a communication server that couples among networks of different types, and an interface module that couples to the communication server. The interface module may be hosted ...

08/10/06 - 20060177009 - Integrated multi-media communication system
An integrated messaging system for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a communication server that couples among networks of different types, and an interface module that couples to the communication server. The interface module may be hosted ...

08/10/06 - 20060177008 - Extensible diagnostic tool
An integrated messaging system for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a communication server that couples among networks of different types, and an interface module that couples to the communication server. The interface module may be hosted ...

08/10/06 - 20060177007 - Caching message information in an integrated communication system
An integrated messaging system for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a communication server that couples among networks of different types, and an interface module that couples to the communication server. The interface module may be hosted ...

08/10/06 - 20060177006 - Controlling messaging actions using form-based user interface
An integrated messaging system for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a communication server that couples among networks of different types, and an interface module that couples to the communication server. The interface module may be hosted ...

08/10/06 - 20060177005 - System and method for voicemail privacy
An integrated messaging system for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a communication server that couples among networks of different types, and an interface module that couples to the communication server. The interface module may be hosted ...

08/03/06 - 20060171511 - Saving information from information retrieval systems
A method and system for allowing a calling party to save information obtained from an information retrieval system. The caller may select options to save the information to a memory location, e.g., the caller's own network-based voice mail system or a temporary voice mailbox provided for the caller by the ...

07/27/06 - 20060165225 - Telephone interpretation system
In the telephone interpretation system, a control unit accepts a call from a caller terminal, references an interpreter registration table to extract the terminal number of an interpreter who can interpret between the language of the caller and the language of the callee, and connects the caller terminal, the callee ...

07/20/06 - 20060159238 - Voice talk system, voice talk control apparatus, voice talk control method, and voice talk control program
A voice talk system 1 comprises a voice talk apparatus 11, and a voice talk control apparatus 13 which controls a talk between a sender's user and a receiver's user. In the voice talk control apparatus 13, after voice and additional information are received via a network 14, a database ...

07/20/06 - 20060159237 - Systems and methods for rendering voice mail contact information available to a called party
A method, apparatus and computer-readable media which handles a call placed by a caller to a called party, the called party being associated with a mailbox in a message taking entity. The method comprises storing a voice mail message for the called party in the mailbox and obtaining contact information ...

07/20/06 - 20060159236 - Electronic directory telephone
An electronic directory and advertising telephone (“EDP”) includes a telephone handset (6), a display monitor (32), a keyboard (20), and removable memory media (44). The removable memory media (44) preferably includes telephone listings and advertisements, is registered for use with a particular EDP, and is replaced every year. The advertisements ...

07/13/06 - 20060153344 - Electronic recording and playback device
A recording and playback device which is adapted to play a pre-programmed recording together with a personalized recording is disclosed. More particularly, the device is adapted to synchronize playback of the personalized recording with playback of the pre-programmed recording without the use of complex and/or complicated circuitry. As a result, ...

07/06/06 - 20060146991 - Provisioning and management in a message publish/subscribe system
Message publish/subscribe systems are required to process high message volumes with reduced latency and performance bottlenecks. The end-to-end middleware architecture proposed by the present invention is designed for high volume, low-latency messaging by providing, among other things, a central, single point provisioning and management for configuration, provisioning and monitoring system ...

07/06/06 - 20060146990 - Call logging notification apparatus, system and method
A call logging notification apparatus including notification means to notify one or more parties to a conversation that the call is or may be recorded. The call logging notifications can include audio notifications, visual notifications, or any combination of audio and video notifications to different parties to the conversation. The ...

07/06/06 - 20060146989 - System and method for integrating heterogeneous telephone mailboxes
A system and method for integrating heterogeneous phone message mailboxes in a common interface. A message record is created in a data structure of a local telephone device when a phone message received over a first telephone line is stored in a local answering device is completed. A message alert ...

07/06/06 - 20060146988 - Early answer
An answering machine for preventing the ring of phones in the same location, by answering the phone before the other phones on the same line has a chance to answer. This has many uses two examples but not limited to these examples are Sleeping Baby or Third Shift workers trying ...

07/06/06 - 20060146987 - Mechanism for queuing calls
A call processing apparatus (SW) comprises a first queue (Q1) for temporary storage of an incoming call and several parallel second queue systems (Q21-Q23), each corresponding to a different recipient (R1-R3). A recipient selection logic (RS) selects an optimal recipient for the call and terminates it after it has propagated ...

04/06/06 - 20060072712 - Telephone system having message recording function
A telephone system having a message recording function includes a message receiving system that is connectable to a calling station to the telephone system through a telephone line and receives a message transmitted from the calling station through the telephone line, a message storage in which the message received by ...

04/06/06 - 20060072711 - Network based voice mail with call screening
Embodiments of the present invention provide a network based voice mail system that includes advantages of traditional answering machines. When a call comes in that is not answered, a Remote Answering Device may pick up after a preselected number of rings and play a prerecorded greeting that is stored locally ...

03/23/06 - 20060062356 - Synchronization in unified messaging systems
A unified messaging system, method, apparatus, individual components and the like are disclosed. The unified messaging system comprises a server, a client and a synchronization application for synchronizing voicemail messages and fax messages on both the server and the client is disclosed. The server messages may include received messages and ...

03/23/06 - 20060062355 - System and method for restricted telephone message delivery
A system for controlling restricted telephone calls that originate from a facility includes a facility resident telephone for calling a destination telephone number as a collect call, where the collect call is completed when accepted, a call processing platform electrically coupled to the facility resident telephone for prompting for a ...

03/16/06 - 20060056599 - Telephony annotation services
A method and apparatus for providing a telephonic annotation services is disclosed. In one embodiment, a mobile telephone may be configured to include an annotation component used to record audio-based annotations for a telephone conversation. In another embodiment, a voice over internet protocol (VoIP) enabled telephone is used. Annotation recordings ...

03/02/06 - 20060045240 - Method and apparatus for delayed answering of telecommunications request
Embodiments of the present invention are directed to a method and apparatus for delayed answering of a telecommunications request. In one embodiment of the present invention, a receiver of a telecommunications request initiates a delayed answer system. The delayed answering system indicates to the caller that the receiver intends to ...

02/16/06 - 20060034430 - Process for presenting a user state using several pieces of communication equipment
A process for presenting a state of availability of a user for communications using a plurality of telecommunication devices including at least one means for the production of the presentation associated with an intelligent platform, including acquiring first data composed of characteristics of a user including at least one identification ...

02/09/06 - 20060029189 - Mobile voice mail screening method
A voice mail method screens calls made by a calling subscriber (10) to a called subscriber (20) which is unavailable (or otherwise screening calls). The screening method determines (110) whether the called subscriber (20) has a voice mail screening feature. An internet protocol multi-media system (50) receives the call from ...

01/19/06 - 20060013366 - System and method for scanning voice mail messages
A voice mail system that provides a message scan mode that plays back only brief portions of each message, i.e., message snippets, saved in the voice mailbox queue. If the user takes no action while the message snippet is being played back, or within a short grace period after that, ...

12/08/05 - 20050271187 - Method for representing a list containing presence data
The invention relates to a method for representing a list (LI) containing presence data (PD) on a display unit (A) of a first communication terminal (KEG1). The presence data is stored on a presence computer (PR). Presence data from the presence computer is requested by means of a request message ...

10/06/05 - 20050220278 - System and method for real-time, personalized, dynamic, interactive voice services for information related to existing travel schedule
A system and method for creation and automatic deployment of personalized, dynamic and interactive voice services relating to subscriber travel, including information derived from on-line analytical processing (OLAP) systems. More specifically, the invention relates to a system and method that enable personalized delivery of travel-related information in real-time, via natural ...

08/25/05 - 20050185770 - Voice interface board for providing operator services
An operator workstation for use by an operator to service subscriber calls, the operator workstation includes a processor, a voice interface circuit, an audio control circuit, and a network interface. The processor is for controlling the operator workstation and decoding and encoding digital data received from the network interface. The ...

08/11/05 - 20050175158 - System and method for telephone operation in quiet mode
A method and system for automatically changing the operation of signaling features in a telephone are disclosed. In an exemplary embodiment, a method is disclosed to provide automatic reduction in the sound volume associated with the signaling features of a telephone system, during a selected portion of a day. A ...

07/21/05 - 20050157854 - Telephone recording system
A recording system for a Private Branch Automatic Exchange (PBAX) comprises a recording unit for recording a telephone conversation on the public line side of the PBAX and coding units for connecting to private lines of the PBAX and for identifying to the recording unit the private line in use. ...

07/14/05 - 20050152510 - Auxiliary ringer and code screener
An auxiliary ringer and call screener (ARCS) includes switches, a speaker, a reset button, an input jack, an output jack, and a power connecting jack interconnected with a housing, and ARCS circuitry mounted within the housing. The ARCS may also include an LED which illuminates when the ARCS emits an ...

06/30/05 - 20050141678 - Centralized voice over ip recording and retrieval method and apparatus
The present subject matter is directed to an apparatus and methodology for recording, at a central data center, telephone conversations originating from remote locations. The present subject matter has particular utility to the penal (corrections) environment in that it discloses a methodology for recording and storing voice and related data ...

06/16/05 - 20050129186 - Audio recording system
An audio data recording system for recording, transmitting, storing and manipulating analog audio data. The audio data recording system providing for connection to a telephone and a telephone earpiece, and further to a computer via, for instance, a USB connection for recording analog audio data, converting the analog audio data ...



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