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Unified interface for managing dsl servicesRelated Patent Categories: Data Processing: Presentation Processing Of Document, Operator Interface Processing, And Screen Saver Display Processing, Operator Interface (e.g., Graphical User Interface), For Plural Users Or Sites (e.g., Network)Unified interface for managing dsl services description/claimsThe Patent Description & Claims data below is from USPTO Patent Application 20080098308, Unified interface for managing dsl services. Brief Patent Description - Full Patent Description - Patent Application Claims
CROSS REFERENCE TO RELATED APPLICATIONS [0001] This application is a continuation of pending U.S. patent application Ser. No. 09/983,451, filed Oct. 24, 2001, the disclosure of which is expressly incorporated herein by reference in its entirety. BACKGROUND OF THE INVENTION [0002] 1. Field of the Invention [0003] The present invention relates to the field of telecommunications. More particularly, the present invention relates to a graphical user interface (GUI) that allows a user to access, maintain, and troubleshoot services over a single digital subscriber line (DSL) through a unified interface. [0004] 2. Acronyms [0005] The written description provided herein contains acronyms which refer to various telecommunications services, components and techniques, as well as features relating to the present invention. Although some of these acronyms are known, use of these acronyms is not strictly standardized in the art. For purposes of the written description herein, acronyms will be defined as follows: [0006] Application Service Provider (ASP) [0007] Broadband Capabilities Gateway (BCG) [0008] Digital Subscriber Line (DSL) [0009] Graphical User Interface (GUI) [0010] Internet Service Provider (ISP) [0011] Multi-Application Service (MAS) [0012] Network Service Provider (NSP) [0013] Virtual Private Network (VPN) [0014] 3. Description of Background Information [0015] Many telecommunications carriers offer DSL service to bring high-speed connectivity over ordinary copper telephone lines (twisted pair) to homes and businesses. With DSL, digital data is transmitted to a computer without converting the data into analog and then back to digital, which permits a much wider to be employed. Additionally, the signal can be separated so that some of the data is used to transmit an analog signal, allowing the telephone and computer to be used simultaneously. With DSL Internet service, subscribers can browse the Internet, connect to a corporate network via a virtual private network (VPN), play games, listen to music, stream videos, or watch movies. A DSL Internet service connection permits the sharing of the DSL with other personal computers (PCS) in the same home or office. Today, many homes have DSL service so that the subscribers can access a corporate LAN at their place of employment via a VPN. [0016] A VPN is a private data network that makes use of the public Internet, while maintaining security through the use of a tunneling protocol. Essentially, data traffic destined for a remote location is first encapsulated and encrypted prior to being transmitted over the Internet to the remote site. For end users, it appears to be a single private network; however, the public Internet is employed to securely transport data traffic between destinations. The idea behind the VPN is to give companies the same capabilities as with a private network, but at a much lower cost. [0017] DSL subscribers may also access the Internet by a conventional Internet Service Provider (ISP), giving the subscribers a range of options. It would be desirable to have a unified user interface permitting the subscriber to manage multiple types of Internet connections and services. [0018] Typically, user interfaces require multiple applications or screens to manage connectivity and service selection processes. Implementations that involve multiple applications impose greater cognitive demands upon the user, increasing the likelihood of making errors. For instance, a user may not know which application to access to perform a certain function. Confusion on the part of the user may lead to attempting to use the wrong application to perform a specified function. Further, a user may not be aware of available functions on some of the more infrequently accessed applications. Thus, a user is likely to build an erroneous mental model that does not match the family of available applications. All of these factors induce customer frustration and dissatisfaction. As a result, customers may be less likely to use the service. This may also result in an increase in calls to a customer help desk. Moreover, in some instances a technician may have to be dispatched to the customer's location. [0019] It would be desirable to have a unified interface that integrates access, maintenance, and troubleshooting functionality for a variety of connections and services. The present invention overcomes the problems associated with the prior art. BRIEF DESCRIPTION OF THE DRAWINGS [0020] The present invention is further described in the detailed description that follows, by reference to the noted drawings by way of non-limiting examples of embodiments of the present invention, in which like reference numerals represent similar parts throughout several views of the drawings, and in which: [0021] FIG. 1 illustrates an exemplary main user interface of the initial screen of the present invention; Continue reading about Unified interface for managing dsl services... Full patent description for Unified interface for managing dsl services Brief Patent Description - Full Patent Description - Patent Application Claims Click on the above for other options relating to this Unified interface for managing dsl services patent application. ###  How KEYWORD MONITOR works... a FREE service from FreshPatents1. Sign up (takes 30 seconds). 2. Fill in the keywords to be monitored. 3. Each week you receive an email with patent applications related to your keywords. Start now! - Receive info on patent apps like Unified interface for managing dsl services or other areas of interest. ### Previous Patent Application: Device for controlling the switching of a user interface Next Patent Application: Managing virtual machines and hosts by property Industry Class: Data processing: presentation processing of document ### FreshPatents.com Support Thank you for viewing the Unified interface for managing dsl services patent info. IP-related news and info Results in 9.05466 seconds Other interesting Feshpatents.com categories: Software: Finance , AI , Databases , Development , Document , Navigation , Error 174 |
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