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Telephonic communications May archived by USPTO category 05/11

20110123003 - Methods and systems related to text caption error correction: Systems and methods related to providing error correction in a text caption are disclosed. A method may comprise displaying a text caption including one or more blocks of text on each of a first device and a second device remote from the first device. The method may also include generating... Agent: Sorenson Comunications, Inc.

20110123004 - System and method to search a media content database based on voice input data: A computer implemented method includes initiating a call from an interactive voice response (IVR) system to a first device associated with a user in response to a user request. The computer implemented method includes receiving voice input data at the IVR system via the call. The computer implemented method also... Agent: At&t Intellectual Property I, L.p.

20110123005 - Method and system for managing interactive communications campaigns with text messaging: A messaging platform includes a text messaging subsystem that includes a suite of enhancements that facilitate implementation of a multi-channel communications strategy with high level and fine-grained control over outbound message creation or inbound message handling.... Agent:

20110123006 - Method and apparatus for development, deployment, and maintenance of a voice software application for distribution to one or more consumers: A system for developing, deploying and maintaining a voice application over a communications network to one or more recipients has a voice application server connected to a data network for storing and serving voice applications, a network communications server connected to the data network and to the communications network for... Agent: Apptera, Inc.

20110123007 - Customer premises equipment telephone device providing advanced media features: A customer premises equipment (CPE) device, such as a telephone, connected to a local communications line existing on the premises is capable of receiving incoming telephone or like communication calls. The device has an interface which connects the device to the local communications line on the premises and enables the... Agent: General Instrument Corporation

20110123008 - Method and apparatus for telecommunication session authentication using dtmf signaling: Method and system for authenticating a telecommunication session request provides the steps of receiving the telecommunication session request, sending an authentication trigger request, receiving at least one authentication character encoded by a DTMF tone that is not capable of being generated via a keypad stroke and performing an authentication operation... Agent:

20110123009 - Method and apparatus for associating images with data: A method and apparatus used in communications devices for associating images with data is described. The method includes the steps of comparing data associated with a plurality of images with data associated with a record and linking an image from the plurality of images to the record if at least... Agent:

20110123010 - Method and system for transmitting caller identification information in a conference call: A method and system for transmitting caller identification information during a conference call is disclosed. When a caller enters into a phone conference, the endpoint device he is using can subscribe to a notification service provided by the conference server. Thereafter, the conference server sends out a message with the... Agent: Mitel Networks Corporation

20110123011 - Contextualized telephony message management: In one or more embodiments, one or more methods and/or systems described can transform an inbound call into one or more call streams and/or call states that can include at least one of a contextualized or personalized message, a promotion, a coupon, an offer, a voucher, an advertisement, and an... Agent:

20110123012 - Controlling a call setup process: A call setup process (28) in a telecommunication device (10) is controlled, wherein the telecommunication device (10) receives a user command (22) to set up a call, initiates the call setup process (28), determines that the call is likely to reach a voicemail system (14), and, in response to the... Agent: Lsi Corporation

20110123013 - Providing a value added service available in a first network to a subscriber in a second network: Method and communication system for providing a value added service, such as an intelligent network (IN) service, which is available in a first network (5), to a subscriber (3) in a second network (7). The first network (5) comprises a first network node (11) for executing the value added service.... Agent:

20110123014 - Path redundant hardware efficient communications interconnect system: A path redundant, hardware efficient communications interconnect (1) has embodiments that can present true any-to-any interconnect capability for first and second pathways (2) and (3) and can utilize double throw switches (25) with or without single throw switches (24) perhaps in staged collectives of sub arrays (4), (5), (6), (9),... Agent:

20110123015 - Social media language identification and routing: In a second embodiment, the system and method searches the first social network to determine an issue in a first language. A second social network is searched to determine if the person can converse in a second language. Based on the person being able to converse in the second language,... Agent: Avaya Inc.

20110123016 - Managing interactive communications campaigns: A campaign strategy manager (CSM) component for a hosted communications campaign system allows users to define more granular and specific campaign strategies, including pass escalation for alternative channels (e.g., text and email) and/or based upon attempt results, contact attributes and response group data. The campaign strategy manager allows users to... Agent:

20110123017 - System and method for providing particularized audible alerts: A system and method of generating at least two distinctive auditory alerts upon receiving a transmission or telephone call at a device is described. Data indicative of a first plurality of sounds corresponding to a user of a device configured to receive the transmission or telephone call is accessed, such... Agent: Somatek

20110123018 - Phone with a security function: A phone comprises a microphone, an audio processing unit, and a switch. The phone detects a working status of the phone, and receives user input. The phone controls the switch to connect the microphone or to disconnect the microphone from the audio processing unit according to the working status and... Agent: Hon Hai Precision Industry Co., Ltd.

20110123019 - Method and apparatus for cross-talk resistant adaptive noise canceller: A method and apparatus for cross-talk resistant adaptive noise cancellation. The method includes retrieving, via the processor, a primary signal and a reference signal, filtering the primary signal utilizing a filter H12(z) and estimating a cross-talk, filtering the reference signal utilizing a filter H21(z) and estimating the noise leakage of... Agent: Texas Instruments Incorporated

20110116607 - Detecting foreign voltage faults in telephone customer premise equipment: In general, in one aspect, the disclosure describes a digital network to telephone interface device having a controller capable of detecting foreign voltage faults without interrupting telephone service. Upon detection of a foreign voltage fault the controller can deactivate the telephone service and initiate a test sequence to confirm the... Agent: General Instrument Corporation

20110116608 - Method of providing two-way communication between a deaf person and a hearing person: A method of two-way communications between a deaf or hearing impaired person and a hearing person. Each person has a device (10) capable of communicating with each other. One of the devices executes a type-to-sign protocol for translating speech by the hearing person into corresponding signs displayed to the deaf... Agent:

20110116609 - Method and apparatus for navigation of a dialogue system: In one embodiment, the present disclosure is a method and apparatus for navigation of a dialogue system. In one embodiment, a method for facilitating navigation of a menu of a dialogue system includes encoding data including information for navigating the menu in a machine-readable data structure and outputting the machine-readable... Agent:

20110116610 - User profile based speech to text conversion for visual voice mail: Messages in a message system are converted from one format to another format in accordance with preferred message formats and/or conditions. Message formats can include text messages, multimedia messages, visual voicemail messages, and/or other audio/visual messages. Based on conditions such as recipient device location or velocity and a preferred message... Agent: At&t Mobility Ii LLC

20110116611 - Methods and systems for providing on-line bills for use in communication services: A method is provided for operating a communications system that provides a service, where a plurality of parties may be associated with members of an account with the system to receive the service. The method includes receiving a call from one of a plurality of members of an account, the... Agent:

20110116612 - Method and system for providing caller information: A caller information providing system includes a caller device, a database and a receiver device, each of which is in communication with the network. The caller device has an identification code. According to the identification code, caller information of the caller device is provided by the database. The caller information... Agent: Alpha Networks Inc.

20110116613 - Automatic number reformatting: A method of handling communications may include receiving a communication having a telephone number having a country/region code associated therewith. It may be determined whether at least a portion of the received telephone number matches a telephone number associated with an address book contact. The country/region code may be stored... Agent: Sony Ericsson Mobile Communications Ab

20110116614 - Method and system for conditionally invoking an internet protocol multimedia subsystem service: A system includes an event notification system coupled to a communication network element and to a subscription database. In response to a subscribe message for a party received from the communication network element, the event notification system determines at least one service from a plurality of services for the party... Agent: At&t Intellctual Property I, L.p.

20110116615 - Device and method for recognizing wanted and/or unwanted telephone calls of a telephone user as a function of the user's behavior: The present invention relates to a device (10) and a method for recognizing wanted and/or unwanted telephone calls of a user of a telephone (12) as a function of the user's behavior, wherein device (10) has an interface (11) to at least one telephone (12) of the user and an... Agent:

20110116616 - Communication management feature: A method for screening incoming communications includes the steps of receiving an incoming communication intended for a communication device or a recipient and identifying a sender of the communication and a communication type, which can includes an email. The method also includes the steps of identifying screening settings based on... Agent: Tip Solutuions, Inc.

20110116617 - Enhanced contact center architecture to support agent resource optimization: Routing communications at a communications center includes servicing a first communication concurrently with receiving a second communication, at the communications center. It is determined, using a tangible first processor, whether a sender of the first communication and a sender of the second communication are associated with a common account. The... Agent: At&t Intellectual Property I, L.p.

20110116618 - System and methods for selecting a dialing strategy for placing an outbound call: A dialing strategy determination engine (DSDE) for selecting a dialing strategy for placing an outbound call has determination software executing on a computerized server from a machine-readable medium, access to stored dialing strategies, contact data, and a rules set, and a port for receiving a request for dialing strategy from... Agent:

20110116619 - Route select service: Methods and devices for providing an improved call setup in a telephony network are provided. In at least one embodiment, a telephony terminal sends a call route select request to a call route select server. The call route select server determines a preferred call route from the telephony terminal to... Agent:

20110116620 - Distributed sound enhancement: Sound quality is enhanced in a sound system including handsets and headsets. Handset sound enhancing algorithms are implemented in a handset. The handset automatically determines which, if any, of a plurality of headset sound enhancing algorithms are active in a headset in communication with the handset. The handset determines how... Agent: Clarity Technologies, Inc.

20110116621 - Power saving technique for telephony access networks: Technique is proposed for managing total power consumption in an access network comprising two or more interface modules serving a plurality of subscriber lines, the technique comprises performing a study of real power consumption of the subscriber lines in the access network on a line-to-line basis, correlating results of the... Agent: Eci Telecom Ltd.

20110116622 - Telephone: A telephone has a housing, a handset, and a cradle on the housing constructed to transmit and emit light and fit with the handset. A light source in the housing juxtaposed with the cradle can be energized to feed light into the cradle for emission thereby. The light source can... Agent:

20110110501 - Crossover faults detection in two-wires network: A system and method for detecting crossover faults in a telecommunications access network having a plurality of access lines. Each access line includes a pair of wires for connection to a user terminal, e.g. a telephone handset. The system includes a monitor for monitoring each of the access lines to... Agent: British Telecommunications Public Limited Company

20110110502 - Real time automatic caller speech profiling: A computer-implemented method, system, and computer program product for recognizing a voice input to an interactive voice recognition system is presented. An initial caller voice input is received from a caller. In response to determining that the initial caller voice input is a computer-unintelligible voice input that does not match... Agent: International Business Machines Corporation

20110110503 - Method and apparatus for message notification via rss feed: Methods of receiving audio transmissions over a telecommunication connection, extracting information about the transmissions, and publishing the information to an RSS feed are described and claimed. Systems and software using the methods are also described and claimed.... Agent: J2 Global Communications

20110110504 - Controlling communications: A first network comprising: one or more first end-user computer terminals; a gateway to a second, packet-based network comprising one or more second end-user computer terminals installed with a communication client of the second network; one or more telephone units for performing calls with one of the second end-user computer... Agent: Skype Limited

20110110505 - Mixed media conferencing: Multiple users participate in a conference while taking maximum advantage of hardware and bandwidth capabilities of each participant. Each user's system makes known to a directory service its hardware sending and receiving capabilities. The directory service makes this information available to other users who may then wish to join a... Agent:

20110110506 - Selectively adding a third party to a collect call: Prior to establishing a collect call, the called party agrees to pay an additional fee for any three-way call that may be established during the proposed collect call. If during the collect call, the called party attempts to add a third party to the collect call, a call processing system... Agent:

20110110507 - System and method for communication account management: According to one embodiment, a method includes receiving a notification of a first communication number from a first prime provider of a first institution. The method also includes determining a first account associated with the first communication number. The method also includes determining whether the first account includes sufficient funding... Agent: Cashmate LLC

20110110509 - Communication terminal device: A communication terminal device is capable of communicating with an external terminal device and an external information supplying device. The communication terminal device includes a receiving unit for receiving origination information from the external terminal device; a registration information storage unit for storing a destination of information transmission to the... Agent:

20110110508 - System and method for telephone call control: A system for controlling incoming and/or outgoing calls on a telephone system having a single incoming/outgoing telephone line to which multiple telephone ports are connected. The system includes a database of instructions for processing calls, with the instructions being determined by the line owner. The system also includes a central... Agent:

20110110510 - Speed dial line call indicator: In one embodiment, a method includes obtaining information relating to a first telephone number, and determining whether the first telephone number corresponds to a first speed dial button on a device. The first speed dial button is highlighted if the first telephone number corresponds to the first speed dial button.... Agent: Cisco Technology, Inc.

20110110511 - Call management interfaces: Systems, methods and computer program products for generating and displaying various user interfaces for configuring one or more call handling rules associated with managing virtual PBX services rendered at an extension are described. The user interfaces can be used to configure virtual PBX services for a single- or multi-extension environment.... Agent: Ringcentral, Inc.

20110110512 - System and method for providing signaling in a network environment: A method is provided in one example embodiment and includes communicating initial digits associated with an original request for a call and receiving a message indicating an incomplete address for the original request. The method also includes responding to the message by appending additional digits to the original request to... Agent: Cisco Technology, Inc.

20110110513 - Method and system for providing social network service interlocking with phone book of portable terminal: A method and system of providing a Social Network Service (SNS) interlocking with a phone book of a portable terminal are provided. The method includes searching for an item that corresponds to subscriber information of the SNS, extracting information that corresponds to the searched item from the phone book of... Agent: Samsung Electronics Co. Ltd.

20110110514 - Multi-button remote control headset with improved signaling: A method and a headset for controlling a mobile communication device outputting an audio is described. A multi-conductor line connects a multi-pole connector to a speaker of the headset. The multi-conductor line carries the audio from the mobile communication device to the speaker. A multi-button remote control establishes a wireless... Agent: Research In Motion Limited

20110103557 - Overload detection on multi-cpu system: The preferred embodiment involves a multi-CPU system capable of determining whether the system as a whole is overloaded and whether each individual CPU (core) is overloaded by a single application thread. The preferred method involves sampling total CPU usage in the system by at least one software process; checking the... Agent: Alcatel-lucent Usa Inc.

20110103558 - Method and apparatus for activating a communication device operably connected to a safety lanyard: A personal safety device comprises a “smart” safety lanyard capable of automatically contacting emergency response personnel. A “smart” lanyard of the subject invention comprises a strap with one or more fall arrest mechanisms or break away mechanisms operably attached thereto. A trigger mechanism also operably attached to the safety lanyard... Agent: Hooten Investments, Inc

20110103559 - Voice response systems browsing: A method for voice browsing an integrated voice response server is described. The method includes visually displaying a representation of a choice tree for a service, where the service includes an audio menu of available actions. A selection of an action displayed in the representation is received. The method also... Agent: International Business Machines Corporation

20110103560 - Playback of media recordings: A media system is provided. The media system may include a media player, an input, and a processor. The media player may have a scrub bar and a playhead. The scrub bar may be operable to represent a time line of a media recording that is being played back and... Agent:

20110103561 - Dynamic modem bandwidth checking: Methods, systems, devices, and software are disclosed for providing controlled access to network characteristic data stored at a subscriber premises. In one embodiment, Internet services are provided to a subscriber through a subscriber's modem, connected to the Internet through an access network, and to a number of data terminals on... Agent: Qwest Communications International Inc.

20110103562 - Methods and apparatus for providing remote diagnostics to a television receiver: Described herein are techniques for allowing a customer support agent to remotely analyze a television receiver. A television receiver is communicatively coupled to a customer support center through a communication network. A customer support agent remotely accesses the television receiver and the television receiver transmits video content to the customer... Agent: Echostar Technologies LLC

20110103563 - Communication terminal and method for answering incoming call: A communication terminal includes an alerting unit, a capturing unit, an identifying unit and a phone answering unit. The alerting unit is configured for generating an alert signal when the communication terminal has an incoming call. The capturing unit is configured for capturing consecutive images according to the alert signal... Agent: Hon Hai Precision Industry Co., Ltd.

20110103564 - System and method for communicating guest preferences to a telephony device: A system and method for communicating guest preferences to a telephony device is disclosed. The system comprises a guest identification device (GID) configured to identify a guest and a digital telephony device which may be located in a hotel room. A GID reader is coupled to the digital telephony device.... Agent: Mitel Networks Corporation

20110103565 - System and method for service resolution: Providing service resolution between a calling subscriber and a called subscriber of a telecommunications network, wherein a call of a calling subscriber device of the calling subscriber includes content for at least a first capability and a second capability and called subscriber device is capable of only a subset of... Agent:

20110103566 - Automated provisioning: A system may include a memory configured to store a number of workflows and a system interface configured to communicate with other systems associated with provisioning a broadband service. The system may also include logic configured to receive input from a user identifying a first one of the workflows, where... Agent: Verizon Patent And Licensing Inc.

20110103567 - Customer service agent assisted social networks: The present invention comprises a method for: (i) receiving information from a caller C1 and indexing the caller C1 into a first group based, at least in part, on the received information, (ii) transmitting to a participant P1, a first message requesting that the participant P1 assist the caller C1... Agent: Avaya Inc.

20110103568 - Teleconference scheduling and activity reporting method: A teleconference system is disclosed that monitors the activity levels of one or more attendees of a teleconference and, based on that monitoring, provides information about attendees who are active participants and attendees who are passive listeners. The information includes evaluative feedback or a conference roster that is ordered based... Agent: Avaya Inc.

20110103570 - Method, system and relevant apparatuses for selecting multimedia ring back tone: A method, system, and relevant apparatuses for selecting a Multimedia Ring Back Tone (MRBT) are disclosed. The method for selecting an MRBT includes: receiving a call request sent by a calling party, where the call request carries an MRBT type required by the calling party; sending the MRBT type required... Agent:

20110103569 - Methods, systems, and products for providing ring backs: Methods, systems, and products provide a ring back to a calling party during a wait time. Weather, sports scores, and financial data may be associated to ring backs. When a communication request is received, a ring back may be chosen by a called party for presentation to a calling party.... Agent:

20110103571 - Local area network system comprising at least one telephone terminal and multimedia terminals: t

20110103572 - Systems and methods for analyzing contact center interactions: Systems and methods for analyzing contact center interactions are provided. In this regard, a representative method includes: receiving information corresponding to an interaction between a contact center agent and a customer; and assessing quality of the interaction based, at least in part, on information corresponding to at least one of:... Agent: Verint Americas Inc.

20110103573 - Multi-frequency tone detector: A tone detector for detecting a tone having a plurality of targeted frequencies comprises a first filter bank providing frequency estimates for an initial indication of a presence of each of the targeted frequencies; a second filter bank being controlled by the frequency estimates and comprising a plurality of filters... Agent: Freescale Semiconductor Inc.

20110103574 - System and method to reduce crosstalk of digital subscriber lines: A computer implemented method includes determining crosstalk characteristics of a plurality of digital subscriber lines. The computer implemented method includes identifying pairs of digital subscriber lines, each of the pairs including a first digital subscriber line and a second digital subscriber line, where the first digital subscriber line has a... Agent: At&t Intellectual Property I, L.p.

20110103575 - High-density splitter/patch telecommunications system: A high-density telecommunications patch/splitter system to allow a user to access multiple adapters disposed on even high-density splitter modules and odd high-density splitter modules. The even high-density splitter modules have an even adapter array and the odd high-density splitter modules have an odd adapter array that, when installed in the... Agent: Telect Inc.

20110103576 - Telephone call handling: A telephone handset is provided with a user interface which includes a display unit, audio output unit and various user actuable keys. A phone controller implements and responds to instructions from the user interface. Where the instructions from the user interface request the connection of a call, the phone controller... Agent: Panaram Limited

20110103577 - Session initiation protocol(sip)-based microphone: This invention describes a microphone that is specifically used for a multiparty conferencing system or an event recording system where people are in the same room or may be spread between separate geographical locations. The unique aspect of this directional microphone is that it can operate using network based protocols... Agent: