SEARCH:      Monitor Keywords |  Custom RSS

Telephonic communications January recently filed with US Patent Office 01/11

20110019803 - Method and device for presenting reason prompt for video call failure: A method for presenting a reason prompt for a video call failure includes: acquiring, by a network-side entity, a value of reason for a video call failure determined by an originating switch, with which a calling terminal is communicated; determining a reason prompt corresponding to the value of the reason... Agent: Leydig, Voit & Mayer, Ltd (for Huawei Technologies Co., Ltd)

20110019804 - Selectable audio and mixed background sound for voice messaging system: Methods, systems, computer program products, and methods of doing business by selectably mixing one or more sound files with a telephone caller's voice message, either as background for that message or embedded within the message. Or, the mixing may occur within a telephone conversation between parties. The disclosed techniques enable... Agent: Marcia L. Doubet Law Firm

20110019805 - Methods and systems for searching audio records: Methods and systems are provided for searching audio records. Certain embodiments of the invention may be applied to search audio records containing a user's voice for instances where a specific sound, such as a word or phrase, is vocalized by the user. An audio sample is provided by recording the... Agent: Oyen, Wiggs, Green & Mutala LLP 480 - The Station

20110019806 - Method and system for switching voice service between different networks, and customer premises equipment: A method and a system for switching a voice service between different networks as well as a Customer Premises Equipment (CPE) are disclosed herein. The CPE includes: a switching control module, configured to determine the mode of transmitting voice and switch between the fixed network and the mobile network; a... Agent: Staas & Halsey LLP

20110019807 - method to verify telephone number: A method for an authentication server to authenticate Voice over Internet Protocol (VoIP) devices includes receiving a request from a unverified VoIP device to verify its global telephone number over a computer network, searching for verified VoIP devices that have authenticated identities and caller ID service, and providing the telephone... Agent: Patent Law Group LLP

20110019808 - Method and system for automatic assignment of outbound and inbound call identity: A system and method for automatic assignment of outbound and inbound call identity between a salesperson and a client is disclosed. For automatic assignment of outbound call identity between a salesperson and a client, a salesperson places a call to the telephone number of the client. A phone server matches... Agent: Patent Docket Administrator Lowenstein Sandler PC

20110019809 - Services and transactions in a telephony network: A telecommunication method and system are described. A request in a telephony network is received for a communication connection between a caller and a call recipient. A call connect command is received from the caller. In response to the call connect command and before conventional routing to connect the communication,... Agent: Reed Smith LLP

20110019810 - Systems and methods for switching between computer and presenter audio transmission during conference call: A new approach is proposed that contemplates systems and methods to support switching between computer audio and presenter audio during a conference call so that one and only one, not both, of the two audio streams is being transmitted to the rest of the conference at any time. More specifically,... Agent: Goodwin Procter LLP Patent Administrator

20110019811 - System and method of providing local number portability: A system for and method of providing local number portability is presented. A request may be received to establish a session between an origination user agent and a destination user agent. The request may comprise a destination user agent identifier. It may be determined whether the destination user agent identifier... Agent: Verizon Patent Management Group

20110019812 - System and method for interactive customer service: A method is implemented by one or more server devices associated with a network. The method includes receiving information relating to a customer service request, where the information includes data to identify a category of the customer service request. The method also includes receiving a request to speak with a... Agent: Verizon Patent Management Group

20110019813 - Communication apparatus and control method therefor: This invention provides a communication apparatus, which suppresses abrupt changes of a current and voltage generated in a communication line upon connecting an external telephone to the communication line, and a control method thereof. To accomplish this, in a communication apparatus of this invention, when an off-hook state of an... Agent: Fitzpatrick Cella Harper & Scinto

20110013753 - Method and system for recording telephone conversations placed on hold: A system and method for recording telephone conversations which have been placed on hold is provided. After a telephone conversation has been placed on hold, assuming that the conversation was being recorded, the call is designated to be in the background. Once a processor senses that a background call exists,... Agent: Borden Ladner Gervais LLP

20110013756 - Highlighting of voice message transcripts: A computer-implemented voice mail method includes obtaining an electronic audio file of a recorded user message directed to a telephone user, automatically generating a transcript of the recorded user message, and identifying locations in the transcript in coordination with timestamps in the recorded user message so that successive portions of... Agent: Fish & Richardson P.C.

20110013755 - Delivering additional information to receiving parties for text messaging based caller id: The present disclosure describes a system, method, and computer readable medium for providing information to a receiving party in a communications network. The method includes receiving a message from a sending party and performing a lookup of information relating to the sending party in a database via an Internet Protocol... Agent: Rg & Associates

20110013754 - Providing audio announcement to called parties: The present disclosure describes a system, method, and computer-readable medium for providing audio announcement of communications to a called party in a communication network. The method includes receiving communication from a calling party and performing a lookup of information relating to the calling party in a database via an Internet... Agent: Rg & Associates

20110013757 - User programmable communication services: It is desirable to a user who subscribes to one or more communication services (e.g., telephone, Internet and TV services, etc.) provided by a telecommunication service provider (telecom) can personalize his/her communication service. To that end, the telecom is receptive to programming code from a user subscribing to one or... Agent: Docket Administrator - Room 3d-201e Alcatel-lucent Usa Inc.

20110013758 - Information device: A device for obtaining, storing and displaying information from a remote server, the device has a modem for establishing communication sessions with the remote server. A memory coupled to the modem stores the obtained information, and a display is coupled to the memory for displaying the stored information. The device... Agent: Browdy And Neimark, P.l.l.c. 624 Ninth Street, Nw

20110013759 - Information device: A device for obtaining, storing and displaying information from a remote server, the device has a modem for establishing communication sessions with the remote server. A memory coupled to the modem stores the obtained information, and a display is coupled to the memory for displaying the stored information. The device... Agent: Browdy And Neimark, P.l.l.c. 624 Ninth Street, Nw

20110013760 - Information provided to parent regarindg a called for child protection: The present disclosure describes a system, method, and computer readable medium for providing information of a calling party to an alert party, wherein the calling party is in communication with the receiving party in a communications network. The method includes receiving a message from a calling party to a receiving... Agent: Rg & Associates

20110013761 - Communication system: A communication system includes a calling device, an answering device and a transmission device. The calling device is operable by a caller to make a call. The answering device includes telephones and computers corresponding to the telephones. The transmission device includes an actuating unit, a judging unit connected to the... Agent: Yen Jung Sung

20110013762 - Notification apparatus & method: An apparatus for issuing notifications includes at least a first input configured to recognize an incoming call, at least a first notification interface, and at least a first controller. The first controller is in electrical communication with the first input and the first notification interface. The apparatus further includes a... Agent: Cardinal Law Group

20110013763 - False answer supervision management system: A computer implemented method and system is provided for managing false answer supervision (FAS) in a telephony network. A call record recording multiple call events occurring at a terminal gateway is accessed. FAS events originating at the terminal gateway are detected. Suspect illegitimate call events are analyzed based on a... Agent: Ashok Tankha

20110013764 - Method of establishing a communications call: A method system, interface and server for establishing a communications call by selecting a B party (6) using an interactive device (16) connected to a public network (10,12), sending called address data for the B party (6) and calling address data for an A party (4) to a communications platform... Agent: Nutter Mcclennen & Fish LLP

20110013765 - Management of call handling treatments: m

20110013766 - Method and apparatus having echo cancellation and tone detection for a voice/tone composite signal: A system includes receive and send inputs, an adaptive filter, a combiner, a non-linear processor, and a tone detector. The receive input receives a first signal having first voice and first tone information. The send input receives a second signal having echo information, second tone information, and second voice information.... Agent: Dillon & Yudell LLP

20110007880 - Call setup penalty cost categorization: Embodiments of systems and methods presently disclosed generally relate to categorizing penalty costs associated with calls. More specifically, embodiments relate to identifying penalty costs generated in response to setting up calls in a network and determining one or more reasons for the penalty costs. Further still, embodiments relate to generating... Agent: Level 3 Communications, LLC C/o Cpa Global

20110007881 - Method and device for accessing voicemail commands: A communication device (100) for accessing voicemail commands is disclosed. The device includes a user interface (130, 150) for receiving an input and detecting whether the input is associated with dialing a voicemail number and a display (150) for displaying a voicemail virtual touch pad in response to detecting that... Agent: Motorola Mobility, Inc

20110007882 - Method and interference engine for processing telephone communication data: A method and an inference engine for processing telephone communication data of telephone parties of a telephone network are provided to allow better services and better allocation of resources in a telephone network. The inference engine comprises an obtainer for obtaining telephone communication data that associates telephone parties identifiable by... Agent: Ericsson Inc.

20110007883 - Intercom system: An entry station for an intercom system comprises a touch-screen user interface operable to facilitate a dialling function. A communications module is provided which is arranged to communicate with at least one destination terminal in accordance with the dialling function.... Agent: Morrison & Foerster LLP

20110007884 - Method and apparatus for providing a user with notification information in the telecommunication system: The present invention proposes a method and apparatus for providing a user with notification information during a call period in a telecommunication system based on SIP protocol. In the present invention, after receiving a calling response message from a network server, a user equipment retrieves notification information from the calling... Agent: Fay Sharpe/lucent

20110007885 - Methods and systems for fax routing: In an illustrative embodiment, methods and systems are provided for processing facsimiles. A call processing system receives a first message transmitted from a first carrier system regarding a facsimile call to a phone address. The first message includes an identifier associated with the user. The identifier is used to determine... Agent: Blakely Sokoloff Taylor & Zafman LLP

20110007886 - Telephone conversation relay server, voice telephone conversation system, and voice telephone conversation relay method: A call relay server includes a call control information storage unit that stores, for each user, a proxy phone number and terminal identification information on a main terminal and a sub terminal; and a call control unit that, when a call start request is received from the main terminal or... Agent: Mr. Jackson Chen

20110007887 - Contextual phone number validation: A validation service offers the ability to validate a telephone conference. The validation service can verify that a telephone number and a pass code can be used to access the telephone conference at the time the telephone conference is scheduled. The validation service can also inform users about changes to... Agent: Marger Johnson & Mccollom, P.C. - Novell

20110007888 - Callback system, transmitting terminal, telephone relay server, callback method and callback program: The callback system comprises: a transmitting terminal which comprises a storing section configured to store an attribute data which is uniquely determined and given, and a transmission request processing section configured to transmit a callback request including the attribute data for starting a callback communication; a database configured to relate... Agent: Foley And Lardner LLP Suite 500

20110007889 - Method and system for managing a quality process: Embodiments of the invention are directed to a computer-implemented method of performing a quality evaluation. The method may include selecting from a plurality of interaction recordings at least one interaction recording according to at least one KPI. The method may include associating a selected interaction recording with a predefined evaluation... Agent: Pearl Cohen Zedek Latzer, LLP

20110007890 - Method and apparatus for ringing: A method and apparatus is provided for ring-trip detection in a line card having an analog-to-digital converter for processing voice signals. The method includes receiving a ringing control signal, transmitting a ringing signal to a subscriber line in response to the ringing control signal, and receiving a portion of the... Agent: Williams, Morgan & Amerson, P.C.

20110007891 - Microphone assembly: A microphone assembly includes a microphone array carrier having a top surface and a plurality of side faces adjacent to the top surface. The top surface and the plurality of side faces each have a substantially planar portion. The substantially planar portion of each of the side faces extends substantially... Agent: Townsend And Townsend And Crew, LLP

20110007892 - Portable electronic device: A portable electronic device including a first section, a second section and a connecting section. The first section has a user input section and a first tubular housing member. The first tubular housing member forms a majority of opposite exterior lateral sides of the first section. The second section has... Agent: Harrington & Smith

20110002448 - Emergency telephone call notification service system and method: A system and method for emergency telephone call notification. The system includes an AIN capable switch, a service control point (SCP) having a database of designated contact numbers associated with a service subscriber telephone number, and an intelligent peripheral (IP) in communication with the SCP for contacting the designated contact... Agent: At & T Legal Department - Ws Attn: Patent Docketing

20110002449 - Voice browser with integrated tcap and isup interfaces: A voice browser configured to process voice markup language documents can include a voice processing application and an integrated communications interface for interacting with a voice processing system. The voice browser can be configured to load the voice processing application independently of a received telephone call. The integrated communications interface... Agent: Wolf Greenfield & Sacks, P.C.

20110002450 - Personalized caller identification: This disclosure relates to different systems and methods of indicating a caller identity, e.g. using the caller's voice.... Agent: Infineon Technologies Ag Patent Department

20110002451 - Intelligent tagging for multimedia call recording purposes using continuous metadata: A method of indexing recordings of contact center communication sessions is described. The method allows for a recording to be indexed with metadata reflecting a time-varying characteristic of one or more of the parties of the communications session, e.g. the mood of a caller, the current location of a caller.... Agent: Barnes & Thornburg LLP

20110002452 - Mobile, pc, and web enhanced telecommunications environment: Methods and systems for providing enhanced telecommunications services are provided. Example embodiments provide a Enhanced Telecommunications System ETS, which provides less expensive calling and other services by initiating telephone requests using data request packets. In one embodiment, the ETS comprises a client communications device with client code, an ETS portal,... Agent: Black Lowe & Graham, PLLC

20110002453 - Method and system for connecting a telephone call to a third party: A method and a system that allows a person to contact one or more companies with which the person has a relationship, such that the person can contact each company using a single telephone number. According to a first embodiment, a method is provided comprising receiving a call from a... Agent: Ware Fressola Van Der Sluys & Adolphson, LLP

20110002454 - Caller id call memo system: A system and method of saving and delivering a voice memo or text memo to identify incoming calls is provided. A user of the system of the invention is given the option of recording a memo on the calls he or she has received through a prompt on a telecommunication... Agent: Perry + Currier Inc.

20110002455 - Sound event processing with echo analysis: Apparatus, methods, and machine-readable articles of manufacture enable a telephone system to distinguish between actual events and echoes. Events may include conferees' voice and DTMF commands. In selected embodiments, the system categorizes an event received on one channel as a real event if the energy of the event's waveform is... Agent: Anatoly S. Weiser

20110002456 - Method, apparatus, system and user equipment for color ring back tone processing: The embodiments of the present invention relate to method, apparatus, system and User Equipment (UE) for Color Ring Back Tone (CRBT) processing, the method including: transmitting a CRBT list acquisition request message that carries a CRBT list ID for a CRBT platform to match a CRBT list corresponding to the... Agent: Leydig, Voit & Mayer, Ltd (for Huawei Technologies Co., Ltd)

20110002457 - Customer service controller: Information about a caller is provided to an agent, such as a customer service operator in a customer service call center. In one embodiment, the agent may receive detailed account and/or personal information about the caller before being connected to the actual or live call. For example, the agent receives... Agent: Brinks Hofer Gilson & Lione / Cme

20110002458 - Method and apparatus for acoustic echo cancellation in voip terminal: A method of acoustic echo cancellation in the VoIP terminal using processing of the far-end signal with the digital adaptive filter in order to obtain the echo estimate that is subtracted from the microphone signal in which the far-end signal, before it is converted to the analog form and passed... Agent: Horst M Kasper