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Telephonic communications June invention type 06/10

20100158200 - Method for the status analysis of a subscriber loop to support broadband telecommunication services: A method for analysing the status of a subscriber loop belonging to an access network portion of a fixed network infrastructure, the subscriber loop not supporting a broadband service wherein the access network portion includes further subscriber loops, a set of which support broadband services. The method includes the steps... Agent: Finnegan, Henderson, Farabow, Garrett & Dunner LLP

20100158201 - Systems, methods, and computer readable media for providing toll-free service in a telecommunications network: Methods, systems, and computer program products for providing toll-free service in a telecommunications network are disclosed. According to one aspect, the subject matter described herein includes a method for providing toll-free service in a telecommunications network. The method includes, at a signaling node that includes at least one processor: receiving... Agent: Jenkins, Wilson, Taylor & Hunt, P. A.

20100158202 - Location based emergency services dispatching: An embodiment of the invention provides a method for dispatching emergency responders. The method identifies emergency responders proximate an emergency incident site. Of these emergency responders, qualified emergency responders are identified, wherein qualified emergency responders have sufficient resources to service an emergency incident at the emergency incident site. The method... Agent: Cahn & Samuels, LLP

20100158203 - Conference call replay: Call replay systems and methods are disclosed. A call replay system can record a telephonic communication and replay the recorded communication upon request. The entire communication may be recorded, or only a portion, such as the most recent few minutes. The entire recording can be transmitted to a requester, or... Agent: At&t Legal Department - Ww

20100158204 - Indexing recordings of telephony sessions: l

20100158205 - System and method for displaying the history of a user's interaction with a voice application: As a user interacts with a voice application, a history of the prompts played to the user and the users responses are displayed to the user. The displayed prompts and displayed responses could be summaries of the prompts and responses, or they could be full transcriptions of the prompts and... Agent: Nixon & Vanderhye, PC

20100158206 - Performing human client verification over a voice interface: Methods and apparatus, including computer program products, implementing and using techniques for verifying incoming telephone calls to a telephone services subscriber. An incoming telephone call from a caller is received. A time variable including one or more of a current date, a day-of-week, and a time-of-day is determined. One or... Agent: Mollborn Patents, Inc.

20100158208 - System and method for connecting a user to business services: A system and method for connecting a user to business services monitors all attempts by the user to place outgoing telephone calls. When a user is attempting to place a call to a business, the system checks to see if the business has created a voice application that could be... Agent: Nixon & Vanderhye, PC

20100158207 - System and method for verifying the identity of a user by voiceprint analysis: A distributed voice application execution environment system conducts a voiceprint analysis when a user initially begins to interact with the system. If the system is able to identify the user through a voiceprint analysis, the system immediately begins to interact with the user utilizing voice applications which have been customized... Agent: Nixon & Vanderhye, PC

20100158209 - Access to network based on automatic speech-recognition: A device for accessing a network based on automatic speech-recognition includes an audio port configured to communicate audio signals with a customer premise equipment (CPE) device and a data packet port configured to communicate data packets with the network. The device also includes a processor configured to convert the audio... Agent: Motorola, Inc. Law Department

20100158210 - Personalized interactive voice response system: An interactive voice response process that permits an intelligent interactive voice system to communicate with a caller includes receiving a call and connecting the caller with the system. The process also includes identifying the caller, determining if the caller is a first time caller or a repeat caller, and interactively... Agent: At & T Legal Department - Gb Attn: Patent Docketing

20100158211 - System and method for a visual voicemail interface: A system and method for receiving information for voicemail. A call is received from a caller. A voicemail message from the caller is recorded. A caller identifier is received from the caller in response to recording the voicemail message. The caller identifier is associated with one or more profiles. The... Agent: Sonnenschein Nath & Rosenthal LLP

20100158212 - Document transmission and routing with recipient control, useful for facsimile document transmission and routing: Techniques for transmitting information to a recipient under their control are described. In some situations, the techniques are used in conjunction with a fax delivery system to, as part of a connection established to perform a fax transmission, provide a variety of functionalities to a human recipient that is participating... Agent: Perkins Coie LLP Patent-sea

20100158213 - Sysetms and methods for intelligent call transcription: Intelligent call transcript systems and methods are disclosed. An intelligent call transcript system can create a transcript of a telephonic communication and supplement the transcript with additional information automatically or upon request. Additional information may be added when key words are detected, such as adding acronym expansion when an acronym... Agent: At&t Legal Department - Ww

20100158214 - Visual voicemail: An improved visual voicemail system is provided. When a call is made to a wireless telephone device and a voicemail message is deposited for the called party, the voicemail message is transcribed to generate a text version of the deposited voicemail message. The transcribed voicemail message is sent to the... Agent: Merchant & Gould - Cox

20100158215 - System and method for announcing and routing incoming telephone calls using a distributed voice application execution system architecture: A system and method for announcing and handling incoming telephone calls utilizes a distributed processing architecture. The distributed processing architecture makes use of local devices that can be located at various different locations where the user is often located. For instance, local devices could be at a user's home, a... Agent: Nixon & Vanderhye, PC

20100158216 - Methods and systems for ringtone definition sharing: A system comprises a ringtone originator, a ringtone sharing device, and a ringtone receiver. The ringtone originator (e.g., one or more of a personal computer, a mobile telephone, a PDA, or other computing device) allows a user to generate ringtone content using audio content stored locally. A ringtone definition, describing... Agent: Perkins Coie LLP

20100158219 - System and method for interacting with a user via a variable volume and variable tone audio prompt: A system plays audio prompts to a user as part of a voice application. If the user begins to provide input in response to the audio prompt before the audio prompt is finished playing, the volume of the audio prompt is reduced, but the audio prompt continues to play. If... Agent: Nixon & Vanderhye, PC

20100158217 - System and method for placing telephone calls using a distributed voice application execution system architecture: A system and method for allowing a telemarketer to place a series of telephone calls to called parties utilizes a distributed processing architecture. This allows the telemarketer to utilize data stored at remote locations to help interact with called parties. In addition, the telemarketer can utilize telephone assets to quickly... Agent: Nixon & Vanderhye, PC

20100158218 - System and method for providing interactive services: A system and method embodying the invention utilizes voice applications that are performed by voice applications agents resident on user local devices to deliver messages to the users. The voice applications can also be used to collect information from the users. Also, voice applications can be used to allow users... Agent: Nixon & Vanderhye, PC

20100158220 - Calendar-callback voicemail: Calendar-callback voicemail that provides proposed callback times is described herein. Calendar-callback voicemail includes a calendar callback service that access, among other things, calendar information and location information. The calendar callback service uses that information to provide a proposed callback time to the caller, which the caller may accept or reject.... Agent: At&t Legal Department - Ww

20100158221 - Methods and apparatus for interoperating communication networks: PSTN functionality is enhanced by the addition of an external service bridging device (ESBD) between one or more devices, e.g., signal switching points (SSPs), and a service control point (SCP). The ESBD serves as a coupling device to one or more control devices, e.g., other SCPs or IP servers, in... Agent: Verizon Patent Management Group

20100158222 - Information processing apparatus, output method and recording medium: An information processing apparatus which outputs information includes an acquisition unit that acquires identification information for identifying an intended party, a storage unit that stores, when identification information is acquired, a file operation record indicating a file operated during a call in a storage unit so that the file operation... Agent: Staas & Halsey LLP

20100158223 - Method, device and system for realizing advertisement services: A method, device, and system for realizing advertisement services are provided. The method includes: in the process of communication between a calling terminal and a called terminal, the network sends a calling information display page that carries advertisement information customized by the calling terminal to the called terminal, and/or sends... Agent: Futurewei Technologies, Inc. Ipr & Standards Department

20100158224 - Method and apparatus for administration of circuit inventories in telecommunications networks: Telecommunications customers must frequently utilize the facilities of many different telecommunications service providers in order to transmit data from one location to another. When a telecommunications customer encounters a network problem, that customer usually must navigate a complicated web of service providers and equipment owners in order to receive meaningful... Agent: Dickstein Shapiro LLP

20100158225 - Method and system for routing telephony communications together with modified calling party identifier information: A method, comprising causing a telephony communication originating from a calling party communication device to be routed to a first called party communication device together with calling party identifier information associated with the calling party communication device. The method further comprises receiving an identification of a second called party communication... Agent: Smart & Biggar

20100158226 - Method and system for configuring a contact database associated with a user: A method implemented by a network entity that comprises identifying contact information associated with a previously-originated call, receiving from a user information indicative of a desired modification to a database associated with the user, wherein the desired modification involves the contact information associated with the previously-originated call. The method further... Agent: Smart & Biggar

20100158227 - System and method for previewing calls in communications systems: A system and method for previewing calls in communications system is provided. The system includes a first communications device operated by a sender, the first communications device executing first call preview code for allowing the sender to provide relational context information relating to a call, and a second communications device... Agent: Mccarter & English, LLP Stamford

20100158228 - System and method for extending services: The system and method associate a room telephone number with a guest telephone number. A predetermined time period is associated with the guest telephone number. Once a call is received from a telephone number, the system verifies that the calling telephone number matches the guest telephone number and that the... Agent: Avaya Inc. Margaret Carmichael, Docketing Specialist

20100158229 - Methods, systems, and computer program products for providing inter-carrier ip-based connections using a common telephone number mapping architecture: A system includes a network entry point configured to receive and process internet protocol (IP) based connection requests originating from outside the communications network, and a telephone number mapping (ENUM) database configured to store a uniform resource identifier (URI) of the network entry point and to respond to a request... Agent: At&t Legal Department - Mb Attn: Patent Docketing

20100158230 - System and method for performing certain actions based upon a dialed telephone number: Systems and methods of placing a telephone call for a user include monitoring the telephone number that the user has requested to reach. Depending upon the telephone number requested by the user, the system might take an alternate action, rather than simply placing a call to the requested telephone number.... Agent: Nixon & Vanderhye, PC

20100158232 - Accessing recorded conference content: The present invention provides participants in a conference and any other authorized users access to recorded content from the conference. In one embodiment, the conference output is continuously buffered to provide the recorded content as the conference progresses. At any time while the conference is in progress, a conference participant... Agent: Withrow & Terranova, P.l.l.c.

20100158231 - Method and apparatus for enabling group communication: A method for enabling group communications includes: establishing a group identity for a communication group comprising a first set of communication devices, and storing an identity for each of the communication devices in the first set; establishing a session to associate a second set of communication devices with the group... Agent: Motorola, Inc.

20100158233 - Performing human client verification over a voice interface: Methods and apparatus, including computer program products, implementing and using techniques for managing telephone calls. Upon completion of a telephone call, a telephone services subscriber is provided with a post-call interface. The post call interface allows the subscriber to define how future telephone calls from the caller are to be... Agent: Mollborn Patents, Inc.

20100158234 - Method and system for trunk independent gateway transfer of calls: Techniques for providing a method and system for trunk independent gateway transfer of calls are disclosed. In one particular exemplary embodiment, the techniques may be realized as a computer implemented method, comprising receiving a call transfer request for a call at a gateway and determining, using a processor of the... Agent: Verizon Patent Management Group

20100158235 - Method and system for providing dynamic speed-dial list: Methods are provided for managing communications over a communications routing network. A data store is maintained of records of communications links established over the communications routing network between a first endpoint of the communications routing network and multiple second endpoints of the communications routing network distinct from the first endpoint.... Agent: Qwest Communications International Inc.

20100158236 - System and methods for tracking unresolved customer involvement with a service organization and automatically formulating a dynamic service solution: A system for managing customer involvement with a contact center involves one or more monitoring applications executing on one or more computerized servers associated with the contact center, the applications monitoring communications between individual customers and the center; and a rules engine executing on the one or more computerized servers,... Agent: Central Coast Patent Agency, Inc,- Alcatel Joint Number

20100158237 - Method and apparatus for monitoring contact center performance: A system for monitoring a communication session in a contact center comprises a store of one or more defined speech events which may occur in a communication session for a contact being handled by an agent operating an agent station of the contact center, a speech event comprising at least... Agent: Barnes & Thornburg LLP

20100158238 - System for routing interactions using bio-performance attributes of persons as dynamic input: A system for routing an interaction has a queue for staging the interaction, a router running a routing strategy for routing the interaction, and a number of object models maintained for a number of agents, the object models defining one or more agent skills, the values of the object models... Agent: Central Coast Patent Agency, Inc,- Alcatel Joint Number

20100158239 - Method and system for integrating an interaction management system with a business rules management system: In a contact center, a system for processing communication events has an interaction server for managing events waiting to be routed, a routing server for routing the events, a rules engine, and a gateway server executing rules invocation logic and interacting with the rules engine. The interaction server tracks incoming... Agent: Central Coast Patent Agency, Inc,- Alcatel Joint Number

20100158240 - Telecommunication terminal with light beam scanner: A telecommunication terminal contains a two direction light beam scanner (140, 142, 144) for emitting a deflected light beam from the telecommunication terminal. A control circuit (16) activates the light beam scanner (140, 142, 144) to successively deflect the light beam in directions according to a two-dimensional direction pattern of... Agent: Nxp, B.v. Nxp Intellectual Property & Licensing

20100150319 - System and method for assisting field communications technicians in repairing communications lines: A system and method for assisting telephone service technicians in repairing communications lines may include storing test parameters for testing operation of a communications line. An operational parameter of communications over the communications line may be tested and a determination as to whether the operational parameter meets an operational criteria... Agent: Sonnenschein Nath & Rosenthal LLP

20100150318 - System and method for standardizing communications lines test sets: A system and method for standardizing communications lines test sets may include multiple handheld communications lines test sets configured to test communications lines at customer premises, and a network node configured to collect sets of test results from the test sets and communicate updates of at least one test parameter... Agent: Sonnenschein Nath & Rosenthal LLP

20100150320 - Handling communication session disconnection and reconnection: A method, system and computer program product records missed information that is communicated between one or more connected communication terminals during a disconnection period and replays the missed information when a temporarily-disconnected communication terminal reconnects to the active communication session. The method comprises: detecting disconnection of the communication terminal from... Agent: Dillon & Yudell LLP

20100150321 - System and method for voice activated dialing from a home phone: A system and method for remotely enabled voice activated dialing. Generation of a special dial tone indicating that a user may give the voice identifier is initiated. A voice identifier is received over a network from a wired telephone utilized by a user. Dialing information associated with the voice identifier... Agent: Sonnenschein Nath & Rosenthal LLP

20100150322 - Voice-to-text translation for visual voicemail: A system may include servers. The servers may include memories including a first database to store voicemail message information associated with a voicemail mailbox and a user device, and a second database to associate a plurality of user devices with a voice-to-text transcription service; and a receiver to receive a... Agent: Verizon Patent Management Group

20100150323 - Method of addressing time wastage during telephone call holds: In a telephone communication system, a caller is provided with the facility for leaving a message with the called party or a central office or other network storage location if placed on hold to allow the caller to be notified once he or she is taken off hold.... Agent: Plantronics, Inc.IPDepartment/legal

20100150324 - Method and apparatus for managing voicemail in a communication session: A system, method and apparatus for managing voicemail in a communication session between a sending communication device and a receiving communication device are provided. It is determined at the receiving communication device that a voicemail is to be created. The voicemail based on content received via the sending communication device.... Agent: Mitel Networks Corporation Michelle Whittington, Esq.

20100150325 - Telephone communication method and system: The invention concerns telecommunications methods and systems, and more particularly methods and systems for enabling respondents, who may be potential customers, to respond to advertisements for items (goods or services) advertised by or on behalf of advertisers. Telecommunications methods and systems of the invention provide selective communication routing or forwarding... Agent: Blakely Sokoloff Taylor & Zafman LLP

20100150326 - Method and system for processing application logs: A method and system for processing application logs describing transactions in a computer telephony integration (CTI) environment is disclosed. The CTI environment includes a plurality of CTI servers configured to execute CTI applications. Numerous instances or types of CTI applications may be executed. A user may request information for a... Agent: At&t Legal Department - Jw Attn: Patent Docketing

20100150327 - Method for indicating the context of a call to a called party: In embodiments of the disclosed technology, a plurality of ratings of websites is received, wherein each rating is associated with a category and a rater and each rater is associated with at least one group. A selection of a category is received from the user, wherein the user is associated... Agent: At & T Legal Department - Ws Attn: Patent Docketing

20100150328 - Producing routing messages for voice over ip communications: A process and apparatus to facilitate communication between callers and callees in a system comprising a plurality of nodes with which callers and callees are associated is disclosed. In response to initiation of a call by a calling subscriber, a caller identifier and a callee identifier are received. Call classification... Agent: Knobbe Martens Olson & Bear LLP

20100150329 - Distributed order processing: A computer-readable medium may include computer-executable instructions. The computer-executable instructions may include instructions for receiving, from a provisioning unit, an order pertaining to a set of telephone numbers and an address, separating the order into sub-orders, each sub-order corresponding to each of the telephone numbers, sending one of the sub-orders... Agent: Verizon Patent Management Group

20100150330 - Appointment-related communications: A method may include identifying information stored in an application on a user device. The information may be associated with an appointment-related call. The method may also include forwarding a link to the user device via which a communication session with another party can be established, or automatically dialing a... Agent: Verizon Patent Management Group

20100150331 - System and method for telephony simultaneous translation teleconference: In one aspect, the present invention is directed to a system for carrying out a simultaneous translation teleconference, the system comprising: a teleconferencing room; a scheduler, for managing a schedule of a human simultaneous translator and of the teleconferencing room; and a user interface between a user and the scheduler,... Agent: Asaf Gitelis

20100150332 - Devices, systems and methods for mobile custom response: Devices, systems and methods are disclosed for selecting and sending one of a plurality of responses to a call on a communications device. A user may select a default response or a custom response. When the user receives a call to a communications device, a set of responses is displayed... Agent: At&t Legal Department - Moazzam Attn: Patent Docketing

20100150333 - Voice and text communication system: A text/voice system comprises a device configured to receive an incoming voice call intended for a called party, and detect, in response to receiving the voice call, the current status of the called party on a text messaging system, where the current status may include active or inactive. The device... Agent: Verizon Patent Management Group

20100150334 - Communication terminal, and dial registration method and dial registration program therefor: A communication terminal having one or more one-touch-dial buttons simplifies operations needed for registration of destination data such as phone numbers or mail addresses. A communication terminal (e.g., a cellular phone) having one or more one-touch-dial buttons includes a destination-data registration unit (e.g., a phone-directory database) that allows destination data... Agent: Staas & Halsey LLP

20100150335 - Call routing: An inbound traffic allocation module is configured to store, in a database, data received from a plurality of site-services, and to determine a route capacity based at least in part on the received data, data received from each of the site-services including data related to at least one of a... Agent: Verizon Patent Management Group

20100150336 - Cross-call agent extension mobility with call admission control and emergency calling: A system for cross-registration of a phone device is provided. The system includes a local call processing system that stores phone device information for a local phone that is operable to be used by a user; and a remote call processing system that stores a user phone profile for the... Agent: Brinks Hofer Gilson & Lione

20100150337 - Cross-call agent extension mobility with call admission control and emergency calling: A system for cross-registration of a phone device is provided. The system includes a local call processing system that stores phone device information for a local phone that is operable to be used by a user; and a remote call processing system that stores a user phone profile for the... Agent: Brinks Hofer Gilson & Lione

20100150338 - Circuit device with serial bus isolation: In a particular embodiment, a circuit device includes a first circuit having a first plurality of serial terminals including a first data receive terminal and a first data transmit terminal. The first plurality of serial terminals is communicatively coupled to a particular circuit via isolation circuitry to communicate first serial... Agent: Polansky & Associates, P.l.l.c.

20100142682 - Speakerphone control techniques and emergency call systems: Emergency call system which enables an individual to summon assistance includes an emergency call unit connectable to a telephone line, at least one remote speakerphone unit having a speakerphone and connectable to the same telephone line as the emergency call unit, and at least one pendant adapted to be worn... Agent: Frishauf, Holtz, Goodman & Chick, PC

20100142683 - Method and apparatus for providing video relay service assisted calls with reduced bandwidth: The bandwidth use for Video Relay Service (VRS) assisted calls for hearing impaired individuals is reduced by transmitting a sequence of corresponding sign identification (ID) numbers rather than a video of the signing itself. The signs may be captured by a video camera and recognized by a previously trained sign... Agent: Alcatel-lucent Usa Inc., Docket Administrator - Room 2f-192

20100142684 - System and method for automatically transcribing voicemail: Disclosed herein are systems, computer-implemented methods, and tangible computer-readable media for automatically transcribing voicemail. The method includes receiving a plurality of voicemail messages from callers, identifying for each voicemail message in the plurality of voicemail messages a first frequency with which the respective caller leaves voicemails, identifying for each voicemail... Agent: At & T Legal Department - Ndq

20100142685 - Methods and apparatus for providing expanded telecommunications service: The present invention relates to telephone call processing. In one embodiment, a call processing system receives from a caller a first call for a user, the first call including call signaling information. The call processing system determines whether the call signaling information includes caller identification information and whether the call... Agent: Knobbe Martens Olson & Bear LLP

20100142686 - High availability and operations architecture for ivr applications: A method for managing voice response services in a call center for interactive voice response (IVR) applications that provides full IVR call capacity during the installation and testing of new IVR application software. The call center includes web application servers, a network dispatcher, IVR clusters, databases and a network switch,... Agent: At & T Legal Department - Gb Attn: Patent Docketing

20100142687 - High availability architecture for computer telephony interface driver: A method of providing communication services includes configuring a primary computer telephony interface driver to interface a computer telephony interface server with an application for transmitting client information between the application and the computer telephony interface server and configuring a secondary computer telephony interface driver to redundantly interface the same... Agent: At & T Legal Department - Gb Attn: Patent Docketing

20100142688 - Method and apparatus for managing communications: A system that incorporates teachings of the present disclosure may include, for example, a communication device having a controller to detect a selection of an image from a graphical user interface, identify an entry in a contact book responsive to the detected selection of the image, and retrieve one or... Agent: At&t Legal Department - Gmg Attn: Patent Docketing

20100142689 - Method and apparatus for providing electrical power to a broadband digital subscriber line access: Power is supplied to telecom equipment in DSLAM outdoor/remote cabinets with relatively short distances between the subscriber and the cabinet. All of the subscriber Customer Premises Equipment connected to the DSLAM each provide a portion of the required power to the remote cabinet via the telephone line connecting the DSLAM... Agent: Ericsson Inc.

20100142690 - Domestic to international collect call blocking: A method and device for preventing fraud in collect calls from a domestic origin point to an international terminating point through a long-distance telecommunications system is described. In the system and method, a Screening for International Calls database is added to the call processing platform. This Screening of International Calls... Agent: Verizon Patent Management Group

20100142691 - Apparatus and method for retrieving contact information associated with a party: A system that incorporates teachings of the present disclosure may include, for example, a communication device having a controller to detect by way of an input device an entry of a communication identifier without contact information of a party associated with the communication identifier, retrieve from a database operating externally... Agent: At&t Legal Department - Gmg Attn: Patent Docketing

20100142692 - Method and system for providing teleassistance services based on software agents executing workflows: A system for performing a teleassistance service, for example, in the medical field, comprising a central system for controlling and managing the service, a local system for performing the service, and a telecommunication network adapted to communicate the central system with the local system, wherein the local system includes at... Agent: Finnegan, Henderson, Farabow, Garrett & Dunner LLP

20100142693 - Method and system for providing calling number restoral: A system and method for restoring the original calling number in a call routed through an out-of-network enhanced service provider to a forwarding destination. The system comprises a service control point, a service switching point in communication with the service control point, and an enhanced service provider service node in... Agent: At&t Legal Department - Pk Attn: Patent Docketing

20100142694 - Telephone call processing: Embodiments of the present invention, include provision of enhanced telephony services for telephone calls received at local telephone exchange switches which do not themselves support identification of enhanced telephony service users and the associated triggering to initiate the provision of enhanced telephony services. Using a supported number portability mechanism, local... Agent: Knobbe Martens Olson & Bear LLP

20100142695 - Methods, systems and crbt center for playing crbt and crt: Embodiments of the invention relate to the technical field of communication services. The disclosure relates to a method, system, and apparatus for playing tones. An embodiment of the disclosure provides a method for playing a CRBT, including: receiving, by a CRBT center, a call request from a caller, and obtaining... Agent: Leydig, Voit & Mayer, Ltd (for Huawei Technologies Co., Ltd)

20100142696 - Message-based notifying method for notifying waiting queue and application server: The present invention relates to a message-based notifying method for notifying a waiting queue and an application server, wherein the method includes: sending, by a calling terminal, a call request to a called terminal; forwarding, by an application server, to the called terminal the call request sent from the calling... Agent: Workman Nydegger 1000 Eagle Gate Tower

20100142697 - Method of conditionally routing a call made to a fixed telephone number: The invention relates to a method of routing a call made by a calling party to a fixed telephone number of a called party, said method comprising: —checking if the called party is a subscriber to a routing service; —if the called party is a first subscriber: checking if the... Agent: Ericsson Inc.

20100142698 - Separate pattern matching algorithms and computer models based on available caller data: Apparatus and methods are disclosed for routing callers to agents in a contact center. Exemplary methods and system include using one of a plurality of different computer models for matching callers to agents, the model selected based on a degree and/or type of caller data available. The models may include... Agent: Morrison & Foerster LLP

20100142699 - Method, system, and apparatus for a differential transformer-free hybrid circuit: A differential transformer-free hybrid circuit includes a first amplifier configured to receive a first signal from a transmitter and output the first signal to a telephone loop, and a second amplifier configured to receive a second signal from the telephone loop and output the second signal to a receiver. Further,... Agent: Patrick W. Rasche (22697) Armstrong Teasdale LLP

20100142700 - System for translation and communication of messaging protocols into a common protocol: An adapter for passing messages in a telecommunications infrastructure from a first device to a second device. The adapter comprises a messaging interface, a processor, and a bus interface. The messaging interface is in communication with the first device and is operable to receive a received message in a first... Agent: At&t Legal Department - Moazzam Attn: Patent Docketing

20100135469 - Communication channel capacity estimation: Prediction of a channel capacity is accomplished based on a TDR echo without explicitly estimating the topology of the line. The prediction is based on obtaining a measured TDR echo, determining a theoretical TDR echo for a plurality of loop lengths, estimating the equivalent TDR length based on an optimization,... Agent: Jason H. Vick Sheridan Ross, PC

20100135470 - Call impact determination tool: A method for monitoring call dispositions for a mass calling application at a voice over internet protocol platform includes receiving calls at the voice over internet protocol platform. The method includes processing each of the calls according to application-specific requirements for each call. The method includes aggregating error information for... Agent: At & T Legal Department - Gb Attn: Patent Docketing

20100135471 - Call impact determination tool: A database and communications server allow for composure of a family disaster plan that is tailored to the demographic and geographic information provided by a subscriber to the disclosed system. In the event of an emergency, relevant portions of a family disaster plan are communicated to a subscriber and the... Agent: Steven A. Nielsen Allman & Nielsen, P.C.

20100135472 - Automated voice mail communication system: Methods and systems for automating communication and interaction with voice mail systems are described. The systems comprise a platform capable of handling multiple types of communications with multiple users and systems. The platform contains a browser, one or more servers for handling communications between the platform and user devices that... Agent: Kenneth E. Horton Kirton & Mcconkle

20100135473 - System, apparatus, and methodology for peer-to-peer voice communication employing a caller specified multimedia announcement: A system, method and corresponding software application installed on communication devices of the system for communicating a media-based call alert command from a calling-party device to a called-party device prior to establishing the voice call therebetween. The media-based call alert command preferably conveys media content that is played on the... Agent: Gordon & Jacobson, P.C.

20100135474 - System and method for providing telephone assignment information to telephone service technicians: A system and method for telephone service technicians to retrieve telephone line assignment information, including receiving a telephone call from a telephone service technician. A telephone number assigned to a customer of a communications carrier may be received, where the telephone number is associated with a telephone operating on a... Agent: Sonnenschein Nath & Rosenthal LLP

20100135475 - Advertising-effectiveness determination method, advertising-effectiveness determination system, and advertising-effectiveness determination program: An advertising-effectiveness determination method includes receiving a call made based on identification information provided to an information-providing medium in association with advertisement information. The call is connected to a call receiver indicated by the identification information. Input information input into a calling equipment of the call receiver and sent from... Agent: Ditthavong Mori & Steiner, P.C.

20100135476 - Method and apparatus for reconstructing call paths in multiple telephony sessions: A network management system (100) has a communications interface (110), a memory (104), and a controller (102). The controller is programmed to retrieve (202) a plurality of call detail records (CDRs), reconstruct (208) call paths from attributes in the plurality of CDRs, and generate (210) extended CDRs from reconstructed call... Agent: At&t Legal Department - As Attn: Patent Docketing

20100135477 - Verifying user identity using a reverse caller id process: The present disclosure provides a method and a system for verifying identity of a user and a system for generating and maintaining verification codes. The method and the system use system-generated caller numbers as verification codes. When an application system needs to verify the identity of a user, the verification... Agent: Lee & Hayes, PLLC

20100135478 - System and method for establishing a conference in two or more different languages: “System and method for conferencing communication devices associated with participants conversant in different languages has a system for connecting communication devices with one or more other communication devices where each communication device is associated with one of a plurality of different languages, and one of the different languages is designated... Agent: Kenneth J. Lukacher

20100135479 - Network combining wired and non-wired segments: A local area network (60) within a residence or other building, including both wired (5) and non-wired segments (53). The wired segments are based on new or existing wires (5a, 5b, 5c, 5d, 5e) in the building, wherein access to the wires is provided by means of outlets (61a, 61d),... Agent: Browdy And Neimark, P.l.l.c. 624 Ninth Street, Nw

20100135480 - Network combining wired and non-wired segments: A local area network (60) within a residence or other building, including both wired (5) and non-wired segments (53). The wired segments are based on new or existing wires (5a, 5b, 5c, 5d, 5e) in the building, wherein access to the wires is provided by means of outlets (61a, 61d),... Agent: Browdy And Neimark, P.l.l.c. 624 Ninth Street, Nw

20100135481 - Echo mitigation in a conference call: In an example embodiment, an example method is provided for echo mitigation in a conference call. In this method, a test audio signal is transmitted to a conference endpoint and as a result, an echo associated with the transmittal of the test audio signal is received. One or more parameters... Agent: Schwegman, Lundberg & Woessner, P.A.

20100135482 - Interference cancellation system: An adaptive interference cancellation system is described. In one example the system operates by receiving a data signal using a DSL (Digital Subscriber Line) and receiving a reference signal, the reference signal corresponding, in part, to noise on the data signal. The reference signal is classified and a noise cancellation... Agent: Blakely Sokoloff Taylor & Zafman LLP

20100135483 - Systems and methods for double-talk detection in acoustically harsh environments: A communications device that is configured to detect double talk is described. An echo canceller is configured to cancel an echo from an input signal using an adaptive filter. A double-talk detector provides a double-talk statistic. The double-talk statistic is proportional to the ratio of the remaining echo energy in... Agent: Qualcomm Incorporated