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Telephonic communications January recently filed with US Patent Office 01/09

20090028300 - Network communication systems including video phones: An inbound call for a hearing impaired user may be routed to a server. The server may determine a destination for the call and obtain caller identifying information from the incoming call. A pop-up prompt may be displayed on a computing device of one or more recipients of the call.... Agent: Stoel Rives LLP - Slc

20090028301 - Method, device and system for realizing universal personal number ring back tone service: A method for realizing the universal personal number ring back tone service comprises: determining the ring back tone played according to the called information, and determining the media resources for playing the ring back tone according to the calling information, the media resources information and the said ring back tone... Agent: Leydig, Voit & Mayer, Ltd (for Huawei Technologies Co., Ltd)

20090028302 - Voicexml and rule engine based switchboard for interactive voice response (ivr) services: Call routing systems and methods are provided. A particular routing method comprises decoding a message based on an incoming call to determine whether a live agent is required. When a live agent is not required, a destination interactive voice response (IVR) application is identified, a determination of whether the destination... Agent: Toler Law Group

20090028303 - Messaging advise in presence-aware networks: l

20090028304 - System and method for voicemail interruption: The system of the present invention allows the recipient in a call to interrupt a voicemail message if the caller is still in the voicemail session with the recipient's voicemail box. The system has a Voicemail Session Monitor and an Interrupt Handler. In the method of the present invention, the... Agent: Hoffman Warnick LLC

20090028306 - Multimodal network community system for rapid message transmission to multiple specific persons and method of controlling the same: The present invention provides a multimodal network community system capable of transmitting a message to and collecting responses from multiple specific persons in a short period of time and a method of controlling the same, which can transmit a notice (message) to and collect responses from a plurality of members... Agent: Mr. Kyung Hoon Rhie

20090028305 - Temail: e

20090028307 - Customizing called number identification: Described herein are systems and methods that enable users to configure, customize, or personalize names for called number identification information. Accordingly, when such information is displayed for an incoming phone call, a user is able to quickly determine which line is being called based on a better user-created description of... Agent: Motorola, Inc. Law Department

20090028308 - Call handling system with visual call menu: A method (600) and a system (102) for processing an incoming call (104). The method can include receiving the incoming call from a communication device (106, 108) and determining whether the communication device is configured to present a visual call menu. When the communication device is configured to present the... Agent: Motorola, Inc.

20090028309 - Method and apparatus for portable, source independent, low cost telephonization: m

20090028310 - Automatic contextual media recording and processing utilizing speech analytics: Embodiments are provided for the automatic real-time recording and processing of media in a communications network based on the context of the media. In one embodiment, a media stream is received in an analysis module in a service platform in the communications network. The media stream may represent a communication... Agent: Alton Homsby Iii Merchant & Gould, PC

20090028311 - Changing a state of a remote switch box which connects a phone to a network: A computer implemented method, and apparatus for changing a state of a remote switch box. On a master switch box, a request is received from a user to set a state of the remote switch box to a selected state. A request to change the remote switch box to the... Agent: Ibm Corp (ya) C/o Yee & Associates PC

20090028312 - Enabling priority based call handling for multiple different telephony devices: A disclosed application server and method are operable to enable a user to access and modify a remote user profile stored on or otherwise accessible to the application server. The user profile identifies the user's CPE devices and information indicative of priority based call handling rules defined by the user.... Agent: At&t Legal Department Attn: Patent Docketing

20090028313 - Method of transmitting an indication inhibiting a messaging service: A method of transmitting an indication inhibiting at least one service associated with a called device, the method including a step for generating a call signal (4001) in order to set up a communication between a calling device and the called device via at least one communication network. Such a... Agent: Cohen, Pontani, Lieberman & Pavane LLP

20090028315 - Acceptance of inputs from various interfaces to a telephony system: A telephony system that accepts inputs, such as account codes, from a variety of devices and interfaces. The system includes a server with a telephony management software (TMS) unit, a telephony application programming interface (TAPI) unit, and an application unit. The application unit includes a control module, a call status... Agent: Fenwick & West LLP

20090028314 - System and method to identify the operator of a call number stored in memory in a user's terminal: A system to identify the operator of at least one call number stored in memory in a user terminal, the system including: at least one terminal, a SIM Tool Kit application or software (2) integrated in the user terminal and managing at least one device to send an identification request... Agent: Perman & Green

20090028316 - Method of and system for managing conference calls: A method of and system for managing a conference call among participants and a moderator provides a control mode in which only one participant can speak at time. All participants other than the speaker are muted. The system maintains a talk queue. When a participant requests to speak, the system... Agent: Dillon & Yudell LLP

20090028317 - Method and system for providing callbacks from a user device using an ip network: A system and method for providing callbacks includes a content processing system or head end and a user device generating a callback signal and communicating the callback signal to a head end or content processing system using an Internet protocol.... Agent: The Directv Group, Inc. Patent Docket Administration

20090028318 - Location-based call routing: A method and implementing computer system are provided in which users are enabled to create a database listing areas in which the user may be at any given moment and corresponding phone numbers to which calls directed to the user's phone number are re-routed if the user is in any... Agent: Ibm Corporation (rvw)

20090028319 - System and method for identifying redirected calls: Methods and systems for identifying redirected calls are provided. A particular method includes receiving a redirected call. When the redirected call is redirected from a first address, the method includes generating a first distinctive ring at a communication device. When the redirected call is not redirected from the first address,... Agent: Toler Law Group

20090028320 - Inductive coupling for communications equipment interface circuitry: A system for improving the attenuation of an undesired signal found in a differential signal path through the use of inductive coupling. The system includes a primary inductor, a secondary inductor, and a filter. The primary inductor and the secondary inductor operably couple an input differential signal pair to an... Agent: Mendelsohn & Associates, P.C.

20090028321 - Echo path change detection in a network echo canceller: An echo canceller is proposed that has an echo path change detector (10) capable of reliably distinguishing an echo path change from the condition of double talk. The echo path change detector is adapted to sample filter parameters from an FIR adaptive filter in the echo canceller, and to detect... Agent: Ericsson Inc.

20090022281 - Methods and apparatus for directory enabled network services: Methods and apparatus for controlling the rules of engagement between a telecommunication carrier and a customer whose network is managed by the telecommunication carrier are provided. A computer system interviews a customer by determining a set of specific questions tailored to the customer's needs, the set of specific questions based... Agent: At&t Corp.

20090022282 - Data transmission method and system for forming a global emergency call/warning system especially using a satellite navigation system such as galileo: Disclosed is a communication system (1) for advantageous use in a global emergency call/warning system, comprising at least one communication device (20, 21, 22) and a central device (10) that is connected to said communication device (20, 21, 22) in order to exchange text data. The connection between the communication... Agent: The H.t. Than Law Group

20090022283 - Telephone call processing method and apparatus: This invention provides methods and apparatus for providing customized prior-to-answer and in-call media playback telephony services. The services allow for playback of customized media content to calling parties in the form of customized ringback tones, engaged tones, call holding, call transfer tones and other content such as pre-recorded announcements. The... Agent: Knobbe Martens Olson & Bear LLP

20090022284 - Method and apparatus for distributed interactive voice processing: A distributed interactive voice processing system is disclosed that distributes IVR capabilities to one or more agent terminals associated with a call center. One or more agent terminals support the traditional functions of a live agent, as well as additional IVR capabilities to support the functions of a virtual or... Agent: Ryan, Mason & Lewis, LLP

20090022285 - Dynamic voicemail receptionist system: A voicemail receptionist system includes a memory and a processor. The memory can store data relating to one or more users. An incoming communication can be handled by the voicemail receptionist system and provided with functionality based upon a user's preferences, for example. The data stored by the voicemail receptionist... Agent: At&t Legal Department Attn: Patent Docketing

20090022286 - Messaging advise in presence-aware networks: v

20090022287 - Messaging advise in presence-aware networks:

20090022288 - Messaging advise in presence-aware networks:

20090022289 - Messaging advise in presence-aware networks:

20090022290 - Method and system for managing a caller's telephone call to a called party: The invention concerns a method of managing a telephone call from a caller (B) to a person being called, in which the non-reply of the person being called (A) to the telephone call during a predetermined length of time is detected, a communication is established between the caller and a... Agent: Briggs And Morgan P.a.

20090022291 - Systems, methods and computer products for internet protocol television message waiting indication: Systems, methods and computer products for Internet Protocol Television message waiting indication. Exemplary embodiments include a method for providing messages to an Internet-Protocol-enabled device, the method including receiving a communication that a message to a recipient party has been deposited in a message infrastructure, mapping a recipient party message address... Agent: At&t Legal Department Attn: Patent Docketing

20090022292 - Apparatus and method for managing messages of communication devices: A system that incorporates teachings of the present disclosure may include, for example, a set top box having a controller to present media content to a user, receive a message, and selectively cease presentation of the media content until after the message is reviewed. Additional embodiments are disclosed.... Agent: Akerman Senterfitt

20090022293 - Telecommunications system for monitoring and for enabling a communication chain between care givers and benefactors and for providing alert notification to designated recipients: A service for facilitating monitoring of individuals on behalf of one or more caregivers has an Internet-connected server, software executing from a digital storage medium associated with the server, an interactive interface provided by the software for enabling individuals to input information and to access the service, and information stored... Agent: Central Coast Patent Agency, Inc

20090022294 - Method and device for quiet call: At least one exemplary embodiment is directed to an earpiece and method for call control is provided. The method includes receiving an incoming call from a caller, accepting the incoming call in a subscriber non-speech mode, receiving and presenting speech communication from the caller, and responding to the speech communication... Agent: Greenberg Traurig, LLP

20090022295 - Method and system for enabling mobility awareness single number service: The present invention provides an improved method and system to enable network intelligence and user mobility awareness in a system with a dynamic and optimized single number solution. In particular, the invention uses a mobility management service or mobility manager that provides a mobility awareness single number system, which keeps... Agent: Thorne & Halajian Applied Technology Center

20090022296 - Call completion service in case of called party unavailability: If an attempt by a first user (3) to contact another party (6) fails, a callback server (1) sets a flag (246). The callback server (1) monitors terminals that have such flags set (25) and is arranged to transmit an alert (27) to the calling party (3) when the called... Agent: Nixon & Vanderhye, Pc

20090022297 - System for managing scheduling conflicts: A system that incorporates teachings of the present disclosure may include, for example, a proactive scheduler having a controller element to determine a scheduling conflict between a called party and a calling party according to calendar information of the called party and presence information of the called party. Additional embodiments... Agent: Akerman Senterfitt

20090022298 - Methods and apparatus for load balancing in communication networks: Methods and apparatus for load balancing in communication networks are disclosed. An example method to perform load balancing in a communication network disclosed herein comprises routing a registration request received for a user device in an Internet protocol multimedia subsystem network to a first call processor when the user device... Agent: At&t Legal Department - Attn. Patent Docketing

20090022299 - Systems, methods, apparatus and computer program products for sharing resources between turret systems and pbxs using sip: Systems, methods, apparatus and computer program products are provided for sharing one or more resources across a turret system and a telephone exchange including an agent. The agent is configured to register into the telephone exchange as a predetermined device and to receive a state change notification of a resource... Agent: Fitzpatrick Cella Harper & Scinto

20090022300 - Method for recovery from linkset failure in telecommunications network: A signal transfer point (STP) within a first telecommunications network enables recovery from a linkset failure between the first telecommunications network and a second telecommunications network by deactivating one or more affected signaling routes between the first and second telecommunications networks that include the failed linkset. The STP includes a... Agent: Alcatel Lucent Intellectual Property & Standards

20090022301 - Mobile services: Systems and methods are disclosed for routing a telephone call to a central system. A plurality of telephone numbers may be associated with a unique identifier. The unique identifier is associated with a data file that is stored on the central system. The data file stores data such as a... Agent: Banner & Witcoff, Ltd. Attorneys For Client No. 005222

20090022302 - Cost-conscious telecommunications terminal: A method and apparatus are disclosed for routing calls over an organization's private network of private branch exchanges. In particular, when a member of the organization (e.g., an employee, etc.) places a call from his or her affiliated off-premises telecommunications terminal (e.g., cell phone, etc.), the call is automatically routed... Agent: Avaya Demont & Breyer, Llc

20090022303 - Reduction of wireless communication costs in enterprises: Methods and apparatus are disclosed for reducing wireless telecommunication costs for enterprises having a plurality of PBX-equipped sites, connected by either a public network (e.g., the PSTN, the Internet, etc.), a private network (e.g., leased lines, a virtual private network [VPN] over the Internet, etc.), or some combination of public... Agent: Avaya Demont & Breyer, Llc

20090022304 - Hierarchical data collection network supporting packetized voice communications among wireless terminals and telephones: A packet-based, hierarchical communication system, arranged in a spanning tree configuration, is described in which wired and wireless communication networks exhibiting substantially different characteristics are employed in an overall scheme to link portable or mobile computing devices. The network accommodates real time voice transmission both through dedicated, scheduled bandwidth and... Agent: Mcandrews Held & Malloy, Ltd

20090022305 - Phone call mute notification: A phone call mute notification applies an aural effect to the user's speech, other parties' speech, non-speech, or combinations thereof. The phone call mute notification does not render speech unintelligible and may provide a constant indication that the phone call mute function is active. Furthermore, the phone call mute notification... Agent: Ibm Corp. (wip) C/o Walder Intellectual Property Law, P.c.

20090022306 - Encoding status signals in dc voltage levels: System and method for encoding status signals in DC voltage levels is provided. The value of a status indicator received on status signals are encoded as a series of pulses, and the voltage level from a power source, such as a power supply or a rechargeable battery, is modulated in... Agent: Slater & Matsil, L.l.p.

20090016495 - Registration of multiple voip devices: A calling network capable of accepting voice and data information includes a voice distribution server, wherein the voice distribution server is communicably coupled to an integrated access device, wherein the voice distribution server is associated with a computer readable medium, and wherein the computer readable medium includes a customer profile;... Agent: Hensley Kim & Holzer, LLC

20090016496 - Communication system: The communication system for use by law enforcement and emergency personnel is presented. The system includes a provider for providing analog and digital transmissions over a hybrid network. A blended call center disseminates and receives information related to a crime. The blended call center includes media applications for law enforcement... Agent: Michael W. Bulmer

20090016497 - Network edge telephony device with audio message insertion: A network edge telephony device for local audio message insertion comprises a network interface for receiving data from and transmitting data to a network, and a user interface for receiving data from and transmitting data to a user, the data including data representing an audio signal, and processing means coupled... Agent: Levenfeld Pearlstein, LLC Intellectual Property Department

20090016499 - Electronic message forwarding: The invention provides a method of transmitting electronic messages in a computer environment. The preferred embodiment receives an electronic message addressed to a telephone number and determines an instant message identifier associated with the telephone number. In response to the determination that an instant message identifier associates with the telephone... Agent: Fish & Richardson P.C.

20090016498 - System and method for communicating network-based telephone with combined alphabet and numeral account: A communication system and method facilitating a user to directly dial an account network-based telephone user with a combined alphabet and numeral account via a conventional telephone and computer is disclosed. The computer is provided with a set of predetermined alphabet and numeral code correspondence table. In addition, all the... Agent: Rosenberg, Klein & Lee

20090016500 - Methods, systems, and products for caller control of internet call waiting: Caller Control of Internet Call Waiting (ICW) Services are provided to disconnect a data connection and to prevent establishment of a subsequent data connection. An incoming communication to a called number is received and includes an interrupt code to disconnect a data connection associated with the called number. If the... Agent: At&t Legal Department Attn: Patent Docketing

20090016501 - Off-hook detection system, method, and computer program product: An exemplary embodiment of the invention may include a system, a method and/or a computer program product for enabling detecting the off-hook status of a telephony device, including, e.g., but not limited to, monitoring an earpiece channel of the telephony device to detect an earpiece audio signal associated with a... Agent: Dla Piper LLP Us

20090016502 - Method and telecommunication system for transmission of a message: A method, telecommunication terminal, short message service center and telecommunication system is disclosed for transmission of a message from a first telecommunication terminal to a second telecommunication terminal, of which at least one is connected to a line-connected telephone network. The message is converted as a short message into the... Agent: Bell, Boyd & Lloyd, LLP

20090016503 - Apparatus and method for ars automatic processing: In an Automatic Response System (ARS) automatic processing apparatus and method, a keypad enters an event for an ARS access, and a memory stores information on sequentially transmitted sequences. A Dial Tone Multi-Frequency (DTMF) generator outputs a DTMF signal corresponding to each of the sequences, and a controller controls the... Agent: H.c. Park & Associates, PLC

20090016504 - System and method for providing communications to a group of recipients across multiple communication platform types: A communications system for enabling communications between a prime user and members of a group. The system includes a first set of interlaces capable of communicating with the prime user via a first plurality of communication platforms using at least a first format and a second format; and a second... Agent: Jordan A. Sigale Loeb & Loeb LLP

20090016506 - Logging calls according to call context: A method, system, and program for logging calls according to call context are provided. A context for a call is detected, where the context include information such as the parties to a call, whether a backup party is accessed, where the call is on behalf of another, the locations of... Agent: International Corp (blf)

20090016505 - Telephone call routing system: The invention relates to a telephone call routing system including means for associating calling numbers with geographical areas and means for associating geographical areas with destination numbers. The invention is characterised in that the calling numbers are associated with geographical areas using statistical methods with a certain minimum reliability threshold.... Agent: Eagertech 21 S.l.

20090016507 - Systems and methods for dynamic pay for performance advertisements: Methods and apparatuses to dynamically determine the performance event of a listing based on the progress levels of responses received in response to a presentation of the listing. One embodiment includes: providing a listing on behalf of an entity for presentation to a user; identifying an event from a set... Agent: At&t Legal Department Attn: Patent Docketing

20090016508 - System and method for generating a personalized bill using a personal address book: A system and method is disclosed for creating a personalized phone bill populated with names from a subscriber's personal address book on the subscriber's device. A billing application receives a request to generate a phone bill for a subscriber, and obtains usage data for that subscriber's device. In one embodiment,... Agent: Sughrue Mion, PLLC

20090016509 - Method and apparatus for deriving the present local time of a target station: A communication system that enables a requesting station to receive information for the local time of the present situs of a target station. The communication system includes a time server that receives a request for the local time of the current situs of the target station. The time server may... Agent: Duft Bornsen & Fishman, LLP

20090016510 - Method and system for automatically setting chat status based on user activity in local environment: A method is presented for managing user chat status in a chat application. The chat application automatically detects user activity and/or user inactivity external to the chat application and then automatically sets a user chat status value within the chat application based on the detected user activity and/or the detected... Agent: Ibm Corp (ya) C/o Yee & Associates PC

20090016511 - Method and system for relaying and managing call messages: The object of the invention is a method and a server for relaying and managing service calls. The invention is suitable, for example, for relaying and managing calls related to alarm and care services. The objective of the invention can be attained with a solution wherein the calls are routed... Agent: Young & Thompson

20090016515 - Communication conference system, voice changing device, and signal converting adaptor: A communication conference system that enables users who have only a connecting unit via a telephone line network and users who have only an IP connecting unit to hold a talk session mutually without a need of an expensive dedicated conference server is provided. A talk session device 1 includes... Agent: Rossi, Kimms & Mcdowell LLP.

20090016516 - Disposable telephone numbers: Methods, systems, and products are disclosed that provide disposable numbers for a conference service. A disposable number is assigned to a conference bridge that is only activated for a defined period of time, after which the disposable number is disposed and deactivated. A call is received to the disposable number,... Agent: At&t Legal Department Attn: Patent Docketing

20090016514 - Dynamic configuration of conference calls: A conferencing system that can be configured by a host, and then reconfigured on the fly, in real time. The host initially provides configuration information to the system to define the initial operation of the conference call. The host can then update this information during the conference call to reconfigure... Agent: Smith Frohwein Tempel Greenlee Blaha, LLC

20090016512 - Rules-based on hold control during an interactive teleconference session: Putting and removing participants to and from “on hold” during an interactive teleconference is based on pre-determined rules. These pre-determined rules define conditions that must be met before participants are allowed to transmit messages during the interactive teleconference. As soon as the conditions are met, affected participants are allowed to... Agent: Dillon & Yudell LLP

20090016513 - Services related to conference calls: An improved conference calling system that operates to correlate a conference call with other conference calls, along with collateral information pertinent to the conference call, and deliver the correlated information to conference call participants or other entities. When setting up a conference call, a reservation system interface enables a user... Agent: Smith Frohwein Tempel Greenlee Blaha, LLC

20090016517 - Location system and method for assisting emergency services in identifying the physical location of an ip telephony user: A location device for associating a physical location with a communications device. The communications device has assigned device identification and uses an assigned network address for use in routing call data over a communications network. The location device comprises a memory for storing location information related to the physical location... Agent: Smart And Biggar

20090016518 - Monitoring and overriding features for telephone service system: A system and method are disclosed for a user to monitor and/or override a forwarded call. Typically, the forwarded call was initially an incoming call from a caller to the user and thereafter forwarded to a remote service system, such as a remote messaging system. The system and method determine... Agent: Brinks Hofer Gilson & Lione

20090016519 - Methods, systems, and products for processing calls: Methods, systems, and products are disclosed for processing calls. An alias is associated to a called party's destination number. When the alias is then dialed for a call, the call is routed to the destination number. Exemplary embodiments thus enable a user to make calls without having to dial a... Agent: At&t Legal Department Attn: Patent Docketing

20090016520 - Apparatus, method, computer program product, and terminal device for controlling communications: A receiving unit receives from a second terminal, a switching request message requesting switching of a counterpart of a communication that a third terminal is establishing with a first terminal, from the first terminal to the second terminal. When receiving the switching request message, a selecting unit selects one of... Agent: Amin, Turocy & Calvin, LLP

20090016521 - System, method and program for setting wage for call center personnel: System, method and program product for dynamically setting a wage offered to a multiplicity of inactive call center personnel. First program instructions automatically estimate a wait time for calls to a call center. The calls are handled by a plurality of active call center personnel. Second program instructions automatically determine... Agent: Ibm Corporation

20090016522 - Monitoring service personnel: An approach for monitoring interaction between individuals engaged in a communication session is disclosed. The individuals are described herein as a customer service representative and a customer and the communication session is accomplished over a communication network. Audio data embodying the communication session is copied and stored to a media... Agent: Merchant & Gould PC

20090010397 - System and method to push messages indicating status of trouble reports in a telecommunications network: A system, method, and media for managing messages, comprising a status push application in communication with a trouble ticket database and a work force administration and control system, the status push application being enabled to detect a status change for a trouble ticket associated with the trouble ticket database and... Agent: Raman N. Dewan Jackson Walker, L.L.P.

20090010399 - Interworking procedure with external network in wireless lan and message format for the same: Provided are an interworking procedure with an external network in a WLAN, a station supporting the interworking procedure, and a message format for the interworking procedure. In the interworking procedure, a non-AP station transmits a request message which includes an advertisement protocol ID set to a value indicating native query... Agent: Lee, Hong, Degerman, Kang & Waimey

20090010398 - Providing routing information to an answering point of an emergency services network: Networks, systems, and methods are disclosed for handling alternate routing scenarios for emergency calls or other special number calls, such as a 9-1-1 call. In routing an emergency call, an emergency services network identifies a primary answering point (e.g., a PSAP) to handle the emergency call. If the primary answering... Agent: Michelle A. Zarinelli C/o West Corporation

20090010400 - Interface for a multi-messaging system: Systems and methods of managing announcement messages provide for receiving a first announcement message, where the first announcement message is compatible with a first platform protocol of a first messaging server. The first announcement message is translated into a second announcement message, where the second announcement message is compatible with... Agent: Kenyon & Kenyon LLP

20090010401 - Methods for providing anonymous web based calling: A method of providing anonymous web based calling, the method comprising the steps of: providing a web page having an embedded call icon associated with a destination phone number; providing an initiating user, wherein the initiating user clicks on the embedded call icon; calling the initiating user; playing an advertisement... Agent: Meredith & Keyhani, PLLC

20090010402 - System and method for identifying a caller using associated sounds: A system 10 and method for identifying a caller using associated voice or sound announcements is disclosed. An associated voice announcement or announcements may be in calling party's own voice. The system 10 is capable of playing a different announcement in place of each ring. The different announcements may be... Agent: Heimbecher & Assoc., LLC

20090010403 - Method for minimizing message collision in a device: A method for minimizing message collision in a device is presented. Two or more overlapping real-time streaming simplex audio messages are received. One of the audio messages is forwarded to be reproduced while the other is stored. Forwarding of the delayed audio message is delayed such that overlapping reproduction of... Agent: Motorola, Inc.

20090010404 - Systems and methods for providing anonymous calling: A method of providing anonymous calling comprising the steps of: providing a first user having a first user ID associated with a first phone number; providing a second user having a second user ID associated with a destination phone number; accepting a call request from the first user containing the... Agent: Meredith & Keyhani, PLLC

20090010406 - Methods of determining information regarding remote user terminals and related systems and computer program products: A method of determining user terminal information may include initiating a communication at a first user terminal between the first user terminal and a second user terminal using a telephone number of the second user terminal. Information regarding the second user terminal may then be received at the first user... Agent: Myers Bigel Sibley & Sajovec

20090010405 - Presence based connecting number search: Methods and apparatus for using a presence status to generate a list of possible contacts based on a partial entry of a contact address are disclosed. According to one aspect of the present invention, a method includes obtaining at least a partial entry of a destination address that identifies a... Agent: Cisco Systems, Inc. Scientific-atlanta, Inc.

20090010407 - Communications systems and methods using wireline adapters: Systems and techniques for communication over telephony wireline. A command interface and control device may include a wireline input configured to connect the device to an operative line of a wireline telephony network (such as the PSTN) and to transmit voice signals to and receive voice signals from the wireline... Agent: Macpherson Kwok Chen & Heid LLP

20090010408 - Systems and methods to provide information via connections for real time communications between people: Methods and apparatuses to connect people for real time communications to access diverse categories of information. One embodiment includes: storing data representing a privilege of a user during a predetermined period of time; responsive to a first request made via a presentation of a listing of the first entity for... Agent: At&t Legal Department Attn: Patent Docketing

20090010409 - Method for billing in a telecommunications network: The present invention is directed to a method for placing a call between a client in one network and a client in another network. The IP network includes a SIP server and a network gateway configured to provide access to a public switched network. The method includes receiving a SIP... Agent: Verizon Patent Management Group

20090010410 - Leads processing engine: The present invention is directed to a system and method for generating, processing and distributing leads, the system comprising a leads processing engine for receiving customer requests, creating leads based upon the customer requests, determining a best available agent or agents for each lead from a pool of available agents... Agent: Sheppard, Mullin, Richter & Hampton LLP

20090010411 - Automated electronic telecommunications order translation and processing: Systems and method for processing orders for telecommunications services are disclosed. Generally a telecommunications transaction set of an electronic data interchange standard is received, the telecommunications transaction set corresponding to a telecommunications product or service for a customer. An order for the telecommunications product or service is then generated based... Agent: Brinks Hofer Gilson & Lione

20090010412 - Method and device for setting up a priority communication: This method enables a priority call (CAB) to be set up between a first terminal (A) and a second terminal (B), while a first call (CBC) is already set up (E10) between the second terminal (B) and a third terminal (C). The method includes a step (E40, E50) of suspending... Agent: Cohen, Pontani, Lieberman & Pavane LLP

20090010413 - Information processing apparatus: An information processing apparatus includes a storage unit for storing a state information set by a first program and a callback information set by a second program, which are associated with each other, a detection unit for detecting a change in the state information set by the first program, an... Agent: Frishauf, Holtz, Goodman & Chick, PC

20090010414 - Method and apparatus for the prevention of unwanted calls in a callback system: In one method and apparatus for blocking unwanted calls in a callback system, parameters associated with a callback request (e.g., the user device to which the call is to be directed, the IP address from which the request originated or an identifier of the source computer from which the callback... Agent: Dla Piper LLP (us) Attn: Patent Group

20090010415 - Method for call waiting: An improved call waiting process is provided wherein the called party (user) may elect to transfer the calling party (second caller) to a disposition option wherein a recorded message invites the second caller to elect to remain on hold until the first call is finished or to be transferred to... Agent: Dunlap & Seeger, P.A. Suite 505

20090010416 - System and method for generating and utilizing organically grown content in a directory assistance environment: A method is provided for updating a contact listing. The method includes receiving a request from a requestor for a contact listing corresponding to a desired listing among a plurality of available listings. The request includes one or more information element relating to the desired listing. The desired listing among... Agent: Sofer & Haroun LLP.

20090010417 - System and method for providing personal directory assistance services: A personalized assistance system for a user of a mobile device including a first database having a digital file library associated with the user, where the digital file library includes at least one digital file supplied to the first database by the user. An identification code uniquely associated with the... Agent: Sofer & Haroun LLP.

20090010418 - System and method for major trading area (mta) routing in a telecommunications network: A method includes jurisdictionalizing a long distance intra-MTA call as a local call. The method may further include receiving an intra-Major Trading Area (MTA) call, determining whether the intra-MTA call satisfies terms of use of a direct connection to a terminating network, and routing the intra-Major Trading Area (MTA) call... Agent: Hensley Kim & Holzer, LLC

20090010419 - System, method, and logic for determining presence status according to the location of endpoints: Determining presence status associated with a user includes receiving presence statuses of endpoints associated with a first user. It is determined whether an endpoint exhibits significant activity. If an endpoint exhibits significant activity, it is determined whether any other endpoint is co-located with that endpoint. An aggregate presence status is... Agent: Baker Botts L.L.P.

20090010420 - Method of managing queue at the service provider end: The present invention relates to a method for assisting in reducing the queue length in public and private waiting areas such as government organizations or quasi government organizations or private sector organizations or individuals or group of individuals wherein the method is based on the concept of providing to the... Agent: Frommer Lawrence & Haug

20090010421 - Device and a method for adjusting power spectral densities of a plurality of telecommunications lines: The invention relates in particular to a method of adjusting power spectral densities of a plurality of telecommunications lines sending data in a plurality of frequency sub-bands, a power spectral density being assigned to each sub band sending data. The method comprises the following steps: selecting at least one line,... Agent: Oliff & Berridge, PLC

20090010422 - Splitter card with integral test access: A splitter card having integral test access devices. The splitter card allows test access to be readily provided at any location where splitter cards are typically mounted (e.g., a splitter chassis).... Agent: Merchant & Gould PC

20090003533 - Management and diagnosis of telephonic devices: Systems and methods of managing and diagnosing enterprise telephonic devices are disclosed. A provisioning request can be received from an enterprise telephonic device. The provisioning request can include a domain name system lookup request. An enterprise network address of a device management server can be provided to the enterprise telephonic... Agent: Microsoft Corporation

20090003534 - Telephone software testing system and method: The present invention provides a system and method for a computer controlled test system in which the computer can change and monitor the compound observable state of an electronic device or telephone during testing procedure. In the preferred embodiment of the invention, the compound observable state of the electronic device... Agent: Mg-ip Law, PLLC

20090003535 - Ip-based enhanced emergency services using intelligent client devices: Providing enhanced emergency services (E-911) to an IP Telephony-based PBX or similar system, by utilizing aspects of the intelligence of end-user SIP client devices to address challenges and difficulties associated with E-911-like services in LAN-based telephony environments.... Agent: Mcdonnell Boehnen Hulbert & Berghoff LLP

20090003536 - Telecommunication and multimedia management method and apparatus: A communication device for rendering one or more conversations. The communication device includes a receiver configured to receive media over a network and an encoder configured to encode media created using the communication device, where the received and encoded media are associated with the one or more conversations. A storage... Agent: Beyer Law Group LLP / Rebelvox

20090003537 - Telecommunication and multimedia management method and apparatus: A communication device for consecutively rendering one or more conversations. The device includes a receiver configured to receive at the communication device media associated with the one or more conversations over a network. The one or more conversations include a defined set of conversations to be consecutively rendered in accordance... Agent: Beyer Law Group LLP / Rebelvox

20090003538 - Automated unique call announcement: Automated unique call announcements for incoming telephone calls are provided. When a call is received at a mobile or wired telephone, a variety of data about the calling party, for example, caller identification and profile data for the calling party and data associated with the called party, for example, scheduling... Agent: Merchant & Gould (microsoft)

20090003539 - Methods and apparatus for defending against telephone-based robotic attacks using random personal codes: Methods and apparatus are provided for defending against telephone-based robotic attacks. An interactive voice response method is disclosed, comprising the steps of obtaining a script to present to a caller, the script including at least one menu option having at least one personal code; generating a random number for the... Agent: Ryan, Mason & Lewis, LLP

20090003540 - Automatic analysis of voice mail content: A device receives an audio voice mail message, converts the audio voice mail message to a text voice mail message, analyzes the text voice mail message for voice mail information, and provides the voice mail information associated with the audio voice mail message to enable review of the voice mail... Agent: Verizon Patent Management Group

20090003541 - Network-hosted server, a method of monitoring a call connected thereto and a network-hosted voicemail server: The present invention provides a network-hosted server, a method of monitoring a call connected to a network-hosted server and a network-hosted voicemail server associated with a called party. In one embodiment, the network hosted server includes: (1) a call-alerter configured to provide an indication to a called party when a... Agent: Hitt Gaines, PC Alcatel-lucent

20090003543 - Systems and methods to provide telephonic connections via concurrent calls: Methods and apparatuses to present communication references to connect people for real time communications via concurrent calls. One embodiment includes: responsive to a search request, identifying information of an entity according to the search request; associating a telephonic reference with the information of the entity; providing the telephonic reference for... Agent: At&t Legal Department Attn: Patent Docketing

20090003544 - Telecommunication and multimedia management method and apparatus: A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or... Agent: Beyer Law Group LLP / Rebelvox

20090003545 - Telecommunication and multimedia management method and apparatus: The present invention is directed to a communication method for communication on a first communication device over a network. The method includes creating media and transmitting over the network the created media on the first communication device. The method also includes receiving over the network at the first communication device... Agent: Beyer Law Group LLP / Rebelvox

20090003546 - Telecommunication and multimedia management method and apparatus: The present invention is directed to a method for simultaneously rendering one or more conversations on a communication device. The method includes receiving at the first communication device media associated with the one or more conversations over a network and defining a set of conversations among the one or more... Agent: Beyer Law Group LLP / Rebelvox

20090003547 - Telecommunication and multimedia management method and apparatus: The present invention is directed to an improved media communication device for communicating over a communication network. The communication device includes an encoder, a time-shifting buffer and a transmitter to progressively encode, store in a time-based format, and transmit over the network locally created media created using the communication device.... Agent: Beyer Law Group LLP / Rebelvox

20090003542 - Unified rules for voice and messaging: The claimed subject matter provides a system and/or a method that facilitates managing an incoming data communication in connection with unified communications. A unified communications component can employ unified communications for a data communication with at least the following data communication modes: an email data communication mode, a voice data... Agent: Amin, Turocy & Calvin, LLP

20090003548 - Methods and apparatus for defending against telephone-based robotic attacks using contextual-based degradation: Methods and apparatus are provided fox defending against telephone-based robotic attacks. An interactive voice response method is provided for presenting a menu having one or more menu options to a caller associated with a call. The method comprises the steps of obtaining a script to present to the caller, the... Agent: Ryan, Mason & Lewis, LLP Suite 205

20090003549 - Methods and apparatus for defending against telephone-based robotic attacks using permutation of an ivr menu: Methods and apparatus are provided for defending against telephone-based robotic attacks An interactive voice response method is provided for presenting a menu having one or more menu options to a caller. The method comprises the steps of obtaining a script to present to the caller, the script including the one... Agent: Ryan, Mason & Lewis, LLP

20090003550 - Method and system for calling party control of ringback tone content: A method and system for allowing a subscriber of equipment to control the content of a Ring Back Tone (RBT) (i) based on a restriction level or maturity rating, or (ii) dynamically, during the process of connecting a call. More specifically, during call setup, (a) provisioned or subscribed RBT control... Agent: Ericsson Inc.

20090003551 - Method and apparatus for managing a call: According to embodiments described in the specification, a method and apparatus for managing a call to a user associated with a destination communications device, the call initiated by a caller at an originating communications device, is described. An indication of the call is received, the indication of the call comprising... Agent: Mitel Networks Corporation Michelle Whittington, Esq.

20090003552 - Personal message expiration: A method for eliminating expired personal messages routed over a telecommunications network includes: receiving a message from a message originator for an intended recipient; at least temporarily storing the message; determining when the message expires based upon an expiration parameter included with the message; and, deleting the stored message automatically... Agent: Fay Sharpe/lucent

20090003553 - Telecommunication and multimedia management method and apparatus: The present invention is directed to a method for consecutively rendering one or more conversations on a first communication device. The method includes defining a set of conversations to be consecutively rendered among the one or more conversations and defining a priority hierarchy for rendering the media associated with the... Agent: Beyer Law Group LLP / Rebelvox

20090003554 - Telecommunication and multimedia management method and apparatus: A communication device configured to receive messages containing media over a communication network and to receive locally created messages containing media created using the communication device. The device also includes a time-shifting buffer to store in a time-based format the media contained in both the messages received over the communication... Agent: Beyer Law Group LLP / Rebelvox

20090003556 - Method and apparatus for management of electronic greetings using a telecommunication service: Method, apparatus, and computer readable medium for managing an electronic greeting in a telecommunication system are described. In some examples, a call from a subscriber is received via the telecommunication system. Descriptions of pre-recorded electronic content are played in the call. A selection of one or more items of the... Agent: MoserIPLaw Group / Vonage Holdings Corp .

20090003555 - System and method for an outbound greeting: A system and method for sending an outbound greeting. User input is received specifying a recipient, a date, and a time for delivery of the outbound greeting. The outbound greeting is received. The outbound greeting is stored for future delivery. A call is initiated to the recipient in response to... Agent: Patton Boggs, LLP

20090003557 - Telecommunication and multimedia management method and apparatus: A communication device capable of participating in a conversation over a network. The communication device includes an encoder to receive and encode media locally created using the communication device and associated with the conversation and a transmitter to transmit over the network the locally created media to one or more... Agent: Beyer Law Group LLP / Rebelvox

20090003558 - Telecommunication and multimedia management method and apparatus: A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or... Agent: Beyer Law Group LLP / Rebelvox

20090003559 - Telecommunication and multimedia management method and apparatus: A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes, including live phone calls, conference calls, instant voice messaging or tactical communications; (ii) review the messages of conversations in either a live mode or... Agent: Beyer Law Group LLP / Rebelvox

20090003560 - Telecommunication and multimedia management method and apparatus: The present invention is directed to a method for rendering one or more conversations on a first communication device. The method includes receiving over a network and storing at the first communication device media associated with the one or more conversations. The method further includes selecting on the first communication... Agent: Beyer Law Group LLP / Rebelvox

20090003562 - Network terminal and computer readable medium: A network terminal includes an operating system on which a plurality of user environments can run in parallel, a plurality of calling units corresponding to the plurality of user environments respectively, and a plurality of cooperative units corresponding to the plurality of user environments respectively. Priorities different from one another... Agent: Mcdermott Will & Emery LLP

20090003561 - Systems and methods for a hybrid telephony service: The systems and methods for a hybrid telephony service may provide a plurality of user accounts that each user may have a circuit-based telephony service identifier, a packet-based telephony service identifier and a mapping instruction for the user account. The systems and methods for a hybrid telephony service may further... Agent: Verizon Patent Management Group

20090003563 - Telecommunication and multimedia management method and apparatus: The present invention is directed to a communication method for communication on a first communication device over a network. The method includes creating media on the first communication device and transmitting over the network the media created from the first communication device. The method also includes receiving over the network... Agent: Beyer Law Group LLP / Rebelvox

20090003564 - Remote control of a security system using telephone device: System and method for remotely controlling at least one local security system from a telephone device. The system includes a reception section for receiving a telephone call, a decoding section for decoding input from a caller and a controller for receiving the information and authenticating the caller based upon the... Agent: Honeywell International Inc.

20090003565 - Communication apparatus: A communication apparatus includes a main unit connectable to the Internet and at least one secondary unit that is connectable to the Internet via the main unit. The main unit includes, a communication control unit that controls telephone communication with an external apparatus via the Internet, a storing unit that... Agent: Mcdermott Will & Emery LLP

20090003566 - System and method for scoring recorded interactions: A computer-implemented system and method for distributing recorded communications within a contact center for scoring based upon a set of positive and/or negative skills and attributes associated with each member of a set of scoring users and determined from each recorded communication. The central server maintains collection of recorded communications... Agent: Woodard, Emhardt, Moriarty, Mcnett & Henry LLP

20090003567 - System and method for telephone directory advertising: A directory advertising system includes a user interface module, a database, and a control module. The user interface module displays a special telephone number for an advertiser in a directory advertisement. The database stores the directory advertisement, the special telephone number, and a maximum amount to be charged to the... Agent: Larson Newman Abel Polansky & White, LLP

20090003568 - System and method to enhance telephone call awareness: A system for enhancing telephone call awareness, including, a call awareness device with a connection to an incoming telephone line and optionally a connection to the Internet. The call awareness device is adapted to record details from incoming calls and provide the details in one or more forms to one... Agent: Gibbons P.C.

20090003569 - Virtual contact identifier: The claimed subject matter provides a system and/or a method that facilitates enhancing connectivity associated with data communications. An interface can receive a portion of communication state data, wherein the communication state data is related to at least one of a data communication mode and a user context state. A... Agent: Amin, Turocy & Calvin, LLP

20090003570 - Method, system and apparatus for providing endpoint-to-endpoint transcoding free connection: In a method, system and apparatus for providing an endpoint-to-endpoint transcoding free connection, a customer premises equipment (CPE) at a first or second endpoint encodes and decodes voice data received from and sent to a respective one of first and second media gateways according to an initial codec type. The... Agent: Texas Instruments Incorporated

20090003571 - Telephone directory assisted dialing with automatic call connect by either an intermediate network node or the calling party's terminal: The application relates to a network assisted calling service comprising a service call to an assistance entity which translates an indication of a destinatin party into a destination identifier which is subsequently used for the establishment of a user call between the calling and the destination party. In the prior... Agent: Ericsson Inc.

20090003572 - Method and system for invoking the service in the intelligent network: A method for invoking the service in the intelligent network includes realizing the communication between the different service control points in the intelligent network and providing various intelligent service to the users by the cooperation between the communicating service control points according to the service request information of the user.... Agent: Wolf Greenfield & Sacks, P.C.

20090003574 - Methods and apparatus to authorize and allocate resources for outdial communication services: Methods and apparatus to authorize and allocate resources for outdial communication services are disclosed. An example disclosed method comprises determining a first local access transport area (LATA) useable to route an outdial call initiated by a message center, identifying a first set of unified sub-groups within the first LATA having... Agent: Hanley, Flight & Zimmerman, LLC

20090003573 - System and method for major trading area (mta) routing in a telecommunications network: A method includes determining all telephone numbers to which a selected CLLI can terminate calls, wherein the CLLI is associated with one or more major trading areas (MTAs), creating a FROM-TO relationship between at least a subset of TNs in the one or more MTAs and the TNs to which... Agent: Hensley Kim & Holzer, LLC

20090003575 - Determining conditions of conferences: Tools and techniques for determining conditions of conferences are described herein. These tools may provide machine-readable storage media that contain machine-readable instructions that, when executed by the machine, cause the machine to calculate a global conference parameter that represents a rate at which several different conferences are processed. The machine... Agent: Lee & Hayes PLLC

20090003576 - System and method for providing call and chat conferencing: An approach is disclosed for providing an integrated call and chat conferencing system. A first participant joins in a conference, wherein the first participant communicates over a voice session. The voice session is converted into a text stream and stored. A second participant joins in the conference, wherein the second... Agent: Verizon Patent Management Group

20090003577 - Method and apparatus for providing customized images and ring tones: A method and apparatus which allows the mobile user to subscribe to Customized Image and Ring Tone (CIRT) service providing them access to a CIRT server to pre-define a customized image or ring tone to be played to a called party, and sends the pre-defined image or ring tone to... Agent: Fay Sharpe/lucent

20090003579 - Apparatus and method for providing call deflection: An approach is disclosed for providing call deflection. A voice call or chat is initiated by a user to an agent to satisfy an inquiry is received. The voice call/chat is placed in a call/chat queue. The voice call/chat is deflected by invoking a data application that is accessed by... Agent: Verizon Patent Management Group

20090003578 - Enhancing contact center interactions for people having impaired senses: A method and apparatus is provided for emulating an impairment of a person. The method comprises determining a type of sensory impairment of a person communicating with an agent endpoint device and applying a configuration filter corresponding to the determined type of sensory impairment to output at the agent endpoint... Agent: Schwegman, Lundberg & Woessner, P.A.

20090003580 - Mobile telephone interactive call disposition system: An interactive call disposition system that may operate on a mobile telephone independently of any remote or network-based information or functionality is provided. Upon receiving an incoming telephone call, the interactive call disposition system may automatically dispose of the call (e.g., call forwarding, voicemail, etc.), or the interactive call disposition... Agent: Merchant & Gould (microsoft)

20090003581 - Role-based programmable telephone keys: A method of configuring a telephone, comprising configuring a plurality of self-labeling Role Keys to represent respective user roles, and configuring a plurality of self-labeling Role Associated Keys associated with respective ones of the self-labeling Role Keys such that upon user selection of one of the self-labeling Role Keys representing... Agent: Mitel Networks Corporation Michelle Whittington, Esq.

20090003582 - Optimized replacement of calls using a grid parameter: Tools and techniques for optimized replacement of calls using a grid parameter are described herein. The tools may provide machine-readable storage media containing machine-readable instructions for receiving indications of incoming calls, and for populating fields in a contact header structure that are associated with the incoming call. The fields may... Agent: Lee & Hayes PLLC

20090003583 - Method for enhancing call center performance: A method for improving call center performance. The method includes the steps of, for each call, collecting data comprising: date, supervisor, associate, and a categorization as to single, last, or transfer; summarizing said data on a periodic basis by supervisor, associate, and percentage of single, last, transfer, and stream, wherein... Agent: Roberts Mlotkowski Safran & Cole, P.C. Intellectual Property Department

20090003584 - System and method for call routing and enabling interaction between callers with calls positioned in a queue: Systems, methods and apparatus are provided for processing telephone calls from a plurality of customers directed to a call center. In some embodiments, the method includes receiving a telephone call at a call center from a first customer, determining that all agents of the call center are unavailable, placing the... Agent: Walker Digital Management, LLC

20090003585 - Communication method, device and system for implementing scheduling communication service: A communication method, device and system for implementing a scheduling communication service are provided. The communication system includes: a switch, a scheduling application server, and a scheduling terminal, the switch transfers a request message or a response message with a scheduling terminal as a caller or a callee to the... Agent: Harness, Dickey & Pierce, P.L.C

20090003586 - Signal processor and method for canceling echo in a communication device: The invention provides a signal processor installed in a communication device. In one embodiment, the signal processor comprises a voice activity detector, a nonlinear echo processor, and a speaker attenuation module. The voice activity detector generates a control signal indicating whether both a far-end talker at a far end and... Agent: Thomas, Kayden, Horstemeyer & Risley, LLP

20090003587 - Line powering an auxiliary device: A system for providing subscriber line power to an auxiliary device may include a primary communications device, a secondary communications device, and an auxiliary device. The primary communications device and the secondary communications device may be connected to opposite ends of at least one subscriber line. The auxiliary device may... Agent: Woodcock Washburn LLP