Telephonic communications inventions 04/08

20080095325 - Methods, devices and computer program products for providing customer service call direction based upon remote diagnostics: Directing customer service calls based upon remote diagnosis of customer premises equipment (CPE). CPE information is received remotely from the CPE. Network status information is received from a communications network indicative of a current operational status for the network. An issue is detected with the CPE based upon the received... Agent: Cantor Colburn LLP - Bellsouth

20080095327 - Systems, apparatuses, and methods for interactively accessing networked services using voice communications: The session manager is in communications with the target prospector module and the pool of domain system agents. The session manager is configured to: receive the set of structured logical objectives from the target prospector module, determine whether the set of structured logical objectives contains the necessary information for the... Agent: Baker & Mckenzie LLP Patent Department

20080095330 - Enhancing interactive voice response systems via messaging: Disclosed are a method, information processing system, and computer storage program product for providing communication between a user electronic device and an Interactive Voice Response (“IVR”) system. At least one selection from a user corresponding to at least one menu in an IVR system is received. The selection comprises an... Agent: Fleit, Kain, Gibbons, Gutman, Bongini & Bianco P.l

20080095331 - Systems and methods for interactively accessing networked services using voice communications: The order manager is in communications with the voice recognition module, the text understanding module, and the pool of domain system agents. Further, the order manager is configured to: receive the set of structured logical objectives from the text understanding module, determine whether the set of structured logical objectives contains... Agent: Baker & Mckenzie LLP Patent Department

20080095333 - System and method of communicating internet user information to service providers: A method of communicating with a service provider is disclosed that includes receiving an email message, identifying the service provider after evaluating content in the email message, and generating an audio message including audio content derived from at least a portion of the content in the email message. The method... Agent: Toler Law Group

20080095337 - Storage of data messages for later retrieval by the recipient: Systems and methods are disclosed that allow for storing of data messages (e.g., text messages or multimedia messages) in a data message mailbox. If a data message is sent from a sender to a recipient, then the communication network receiving the data message attempts to deliver the data message to... Agent: Duft Bornsen & Fishman, LLP

20080095338 - System and method for regulating overlapping media messages: The described systems regulate the transmission and playback of multiple streams of audio data, e.g., for a multiplayer game, and provide sequential playback of audio, buffered while the listener is listening to a different stream, time-compressed if necessary. The systems thus solve a problem of users “talking over each other”... Agent: Mayer & Williams PC

20080095336 - System and method for storage of electronic mail: A method of storage of an e-mail includes either receiving the e-mail at a portable electronic device or sending the e-mail from the portable electronic device. The e-mail is marked for saving at the portable electronic device and transmitted by radio communication for receipt by a server and for storage... Agent: Perry + Currier Inc. (for Rim)

20080095340 - Facsimile apparatus to support a plurality of lines and operating method thereof: A facsimile apparatus capable of transmitting and receiving voice data and non-voice data, and supporting a plurality of lines includes a main section including a plurality of modem units to individually control each of the plurality of modem units, and a line section including a plurality of line connecting units... Agent: Stanzione & Kim, LLP

20080095326 - Method and system for providing presence information using ringback tone: A method for providing ringback tone presence information includes: obtaining a subscription record of a ringback tone presence service corresponding to a user terminal of a call and a routing address of a ringback tone device; connecting the call to the ringback tone device according to the routing address; obtaining... Agent: Finnegan, Henderson, Farabow, Garrett & Dunner LLP

20080095328 - Methods for voice activated dialing: Methods for routing a call based on voice activated dialing (VAD). A VAD device module may respond to a VAD instruction, or to a call received with a VAD instruction with a corresponding call destination number obtained from a personal VAD directory. If the personal VAD directory fails to include... Agent: Nora M. Tocups

20080095329 - Voice mail interface: Persistent voicemail settings features are set by generating a list of persistent settings features, which are maintained in a defined state through more than one subscriber session, to include multiple persistent settings features that can be selected and set in accordance with input of a voicemail subscriber. The subscriber is... Agent: Greenblum & Bernstein, P.L.C

20080095332 - Method and apparatus for converting a voice signal received from a remote telephone to a text signal: A telephone call is established between a local telephone (110) associated with a local party and a remote telephone (104) associated with a remote party. The local telephone (110) receives a voice signal from the remote telephone (104) responsive to establishing the telephone call. The voice signal represents directory assistance... Agent: Brinks Hofer Gilson & Lione

20080095334 - Automatic status notification: A status reporting system (SRS) automatically reports updated status of a project to an interested party based on status information stored in a status system. The SRS is communicatively coupled to the status system and includes a monitoring device that contacts the status system to determine whether such status system... Agent: Merchant & Gould Bellsouth Corporation

20080095335 - Region-wide messaging system and methods including validation of transactions: Methods and systems are disclosed that allow for the exchange of voice mail messages between different VMSs of different service providers and/or in different networks by the transmission of such messages through a data network using a standard protocol of the data network. Methods and systems also are disclosed that... Agent: Thomas, Kayden, Horstemeyer & Risley, LLP/ At&t Delaware Intellectual Property, Inc.

20080095339 - System and method for providing requested quality of service in a hybrid network: Telephone calls, data and other multimedia information is routed through a hybrid network which includes transfer of information across the internet. A media order entry captures complete user profile information for a user. This profile information is utilized by the system throughout the media experience for routing, billing, monitoring, reporting... Agent: Verizon Patent Management Group

20080095341 - Line interface unit of multifunction printer and facsimile: A line interface unit in which a circuit to detect a calling line and a ring signal includes a connecting unit connected to a public switched telephone network (PSTN) to individually detect the calling line and the ring signal and to commonly use an insulating circuit electrically insulated from PSTN.... Agent: Stein, Mcewen & Bui, LLP

20080095342 - Interception of cashless calling service subscription: The present invention relates to problems how to generate information related to use of a Cashless Calling Service Subscription. The problems are solved by methods and arrangements in a communication system to generate information related to use of the monitored Cashless Calling Service Subscription. The system provides the information to... Agent: Ericsson Inc.

20080095343 - Method, system and co switch for implementing bills association: A method for implementing bills association mainly includes generating a session identifier corresponding to a call; indicating bills with the session identifier by communication devices which are required to generate the bills corresponding to the call, to implement the association between the bills generated by the communication devices. Embodiments of... Agent: Sughrue Mion, PLLC

20080095344 - Presence agent for a telephone: A presence agent (100) for a telephone line (102) operable to provide telephony presence information to a presence client. A line monitor (104) is included for collecting line status information by monitoring a telephone line associated with the telephone. A presence entity module (108) is coupled to the line monitor... Agent: Alcatel Lucent Intellectual Property & Standards

20080095345 - Method of providing personalized music on hold to callers: An apparatus and method are provided for generating music for a caller during a silent period of a call when the caller is placed on hold by a subscriber of a personalized music on hold system. The music is selected by the subscriber of a personalized music on hold system... Agent: Patti , Hewitt & Arezina LLC

20080095347 - Automatic complaint registration for violations of telephonic communication regulations: In an embodiment, a method comprises receiving call information to record a complaint from a called party against a calling party relating to receipt of a call and adding the call information to a complaint database. The call information may be retrieved from the complaint database and a check made... Agent: Hamilton, Brook, Smith & Reynolds, P.C.

20080095346 - Availability and location predictor using call processing indications: A system for generating user availability information from call control events within a telephone system, comprising an Event Queue for receiving and storing call control events from the telephone system, and an Interpretation Engine for accessing the call control events in the Event Queue and in response updating a running... Agent: Inter-tel, Inc.

20080095348 - Detecting interruptions in audio conversations and conferences, and using a conversation marker indicative of the interrupted conversation: An implementation for detecting interruptions in audio conversations between a plurality of participants comprising continuously recording the most recent predetermined time segment of the conversation stream of one participant in the conversation, monitoring the conversation stream of the participant for interruptions in said conversation stream and storing the most recent... Agent: Ibm Corporation Intellectual Property Law

20080095349 - Method and system for providing calling name identification requery: A method for determining the name of a calling party where the calling party's name and corresponding telephone number are found in a remote database. The method first identifies whether the calling party's telephone number is contained within the local database. When it is determined that the telephone number is... Agent: Brinks Hofer Gilson & Lione

20080095351 - Changing the user interface at a telecommunications terminal: A technique is disclosed that changes one or more properties of a user interface at a telecommunications terminal based on an incoming call. When a first caller calls the telephone number of the terminal directly and the terminal answers the call, the terminal presents the direct call to the user... Agent: Demont & Breyer, LLC

20080095350 - Method and apparatus for routing calls based on the identification of the calling party or calling line: A method and apparatus for routing calls for a subscriber based on the identification of the calling party or the originating line. Generally, the present invention operates to identify a calling party or originating line and then select a routing list based on this identification. Once a routing list has... Agent: Thomas, Kayden, Horstemeyer & Risley, LLP/ At&t Delaware Intellectual Property, Inc.

20080095352 - System and method for distributing auto-attendant across user endpoints: Embodiments of the present invention generally provide techniques and apparatus that may be used to distribute services in a telephone system. Utilizing these techniques, functions conventionally centralized and requiring a separate server may be distributed to end units, for example, as instances of such applications running on network telephones. Examples... Agent: Patterson & Sheridan, LLP/cisc

20080095353 - Computer program products for routing phone calls to a pstn or a packet switched network based on called number: A phone call is selectively routed to a public switched telephone network or to a packet switched network based on a called number to which the phone call is directed. A phone call may be made as a Voice-Over-Internet-Protocol call through, for example, the Internet except when a user dials... Agent: Myers Bigel Sibley & Sajovec, P.A.

20080095354 - Call prioritization methods in a call center: According to one aspect of the invention, there is provided a method of allocating calls coming into a call center from a caller location remote from the call center, receiving a call from a caller which includes information from an RFID chip located in close proximity to the caller location;... Agent: Barnes & Thornburg LLP

20080095355 - Predictive call routing: A predictive call routing system that includes a real-time decision engine to receive information about a customer and identify a skill that is useful for providing service to the caller. The decision engine identifies the skill by generating scores for a plurality of statistical models using the statistical models and... Agent: Fish & Richardson PC

20080095356 - Subscriber line interface circuit with discrete component linefeed driver: A subscriber line interface circuit apparatus includes a signal processor having sense inputs for a sensed tip signal and a sensed ring signal of a subscriber loop. The signal processor generates at least one linefeed driver control current in response to the sensed signals. The signal processor is not a... Agent: Davis & Associates

20080089486 - Temporary emergency call back identifier: A method and node for providing a temporary emergency call back identifier to a User Equipment (UE) for use by an emergency assistance provider. Based on an emergency registration indication, a temporary emergency call back identifier is assigned to the UE. The temporary emergency call back identifier is valid for... Agent: Ericsson Canada Inc. Patent Department

20080089487 - Method and system for telephone number change notification and tracking: A system for broadcasting a notification. In response to receiving a new telephone number for a communication device from a service provider, a telephone number change notification is automatically broadcast to a plurality of contact telephone numbers within a contact list. Each of the plurality of contact telephone numbers within... Agent: Ibm Corp (ya) C/o Yee & Associates PC

20080089489 - Voicemail messaging with dynamic content: In one embodiment, a voicemail messaging system provides a user with the ability to record a voicemail message that includes at least one static portion and a dynamic content portion. When the voicemail message is accessed for listening by a recipient the dynamic content portion is filled with information retrieved... Agent: The Law Offices Of Bradley J. Bereznak

20080089490 - Interacting with a user of a messaging client: The invention discloses a method, computer system and computer program of interacting with a user of a messaging client. In the method a transactive engine engages via an agent, a natural language interaction with a user of a messaging client in order to initiate a transaction and determines, based on... Agent: Fay Sharpe LLP

20080089495 - Method and system for remotely accessing a data archive via a telephone: A method, system and computer product for accessing, by means of a telephone, a database containing data arranged in at least one table including a plurality of table entries, each table entry including a plurality of information elements. The invention retrieves identifiers of the information elements from the table. Each... Agent: Ibm Corporation Intellectual Property Law

20080089485 - Systems and methods for single end loop testing: Systems and methods for performing single-end line testing (SELT) are described. At least one embodiment includes a method for SELT to determine loop characteristics for a loop. The method for performing SELT comprises generating a test signal through a loop to be tested and receiving an echo response. The method... Agent: Thomas, Kayden, Horstemeyer & Risley, LLP

20080089488 - Messaging advise in presence-aware networks: A presence aware communications system, that includes a messaging system configured to perform one or more of provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system, provide the subscriber's communication device with a text message... Agent: Sheridan Ross P.C.

20080089491 - Sequential presentation of long instructions in an interactive voice response system: A method of presenting instructions to a user sending an incoming communication to a service center includes presenting a menu to the user. The menu includes a plurality of procedure descriptors to the user. The user is presented, according to a selection of one of the procedure descriptors by the... Agent: Greenblum & Bernstein, P.L.C

20080089492 - Circuit arrangement for suppressing interference signals in the receive branch of a modem of a household appliance: A circuit arrangement for suppressing interference signals in the receive branch of a modem containing a transmit branch and the receive branch, of a household appliance equipped with a transmitting device for transmitting and a receiving device for receiving data signals, using a bandpass filter. When using a receive circuit... Agent: Lerner Greenberg Stemer LLP

20080089493 - Registration of a telephone/computer association in a computer telephony integration environment: The application relates to the registration of the identity of a telephone terminal in association with the identity of a computer terminal in a Computer Technology Integration environment CTI-enabled switching apparatus and a registration server interconnected by a CTI-link and a telephony link. A registration method whereby the registration is... Agent: Nixon & Vanderhye, PC

20080089494 - System and method for securing a telephone system comprising circuit switched and ip data networks: The present invention discloses a system and method for securing a telephone system comprising a circuit switched network and an IP data network. The system comprises a first firewall, between an internal IP data network and an external IP data network, for protecting the internal IP data network against intrusion;... Agent: L. Howard Chen Kirkpatrick & Lockhart Preston Gates Ellis, LLP

20080089496 - Methods and apparatuses for dynamically recognizing terms utilized within electronic mail messages: In one embodiment, the methods and apparatuses detect a message; detect a message term within the message; search for a match between the message term and a stored term; and display a description based on the match wherein the description is utilized for describing the message term and the description... Agent: Orrick, Herrington & Sutcliffe, LLPIPProsecution Department

20080089497 - Method and apparatus for notifying an end user of a messaging event in a multi-user setting: A method and apparatus for notifying an end user of a messaging event in a multi-user setting is disclosed. An apparatus that incorporates teachings of the present disclosure may include, for example, a terminal device having a User Interface (UI) element that selectively identifies one or more parties to whom... Agent: Akerman Senterfitt

20080089498 - Methods, systems, and products for processing communications: Methods, systems, and products are disclosed for processing communications. A communication is received that originates from a sender's communications address and that is addressed to at least one of a recipient's multiple communications addresses. The recipient's multiple communications addresses are all associated with a single device identifier. The recipient's communications... Agent: Scott P. Zimmerman, PLLC

20080089500 - Call authorizatin for pay-per-call services: A VoIP-enabled communications system includes IVR authentication for web initiated telephone calls. A web-based user initiates a telephone call by providing his telephone number and one or more target telephone numbers. In some embodiments, the target telephone number is identified by clicking on a call hyperlink. The system calls the... Agent: Vierra Magen/microsoft Corporation

20080089499 - Apparatus, system, method and computer program product for pre-paid long distance telecommunications and charitable fee sharing: An apparatus system, method and computer program product for providing pre-paid telecommunications services is set forth and may include: receiving an automatic number identification (ANI) at an ANI recognition system of a service provider platform from a user, where the user having previously acquired a communications device, where a pre-paid... Agent: Venable LLP

20080089501 - Caller id spoofing: A method of caller ID spoofing includes: receiving a call at a first telecommunications facility (30) from a calling party served by the first telecommunications facility (30), the call being intended for a called party; determining if a caller ID spoofing feature (33) has been invoked for the call; if... Agent: Fay Sharpe/lucent

20080089502 - Method and system for use with phone calls originating from a facility: A call processor records a message from a facility phone for a destination phone upon a first collect call from the facility phone to the destination phone being terminated when the first collect call is rejected at the destination phone. In response to the message having been recorded, the call... Agent: Brooks Kushman P.C.

20080089503 - Voice enhancing for advance intelligent network services: A method for updating communications service parameters includes receiving, at a platform configured for speech recognition functionality and corresponding to a communications address associated with verbally updating communications service parameters, a voice instruction from a requester to update a communications service parameter. The voice instruction is translated into digital command... Agent: Greenblum & Bernstein, P.L.C

20080089504 - Method for providing presence information in a telecom network: A method is disclosed for determining if the real-time status of an end-user line (4) is busy or idle. The end-user line (4), via which POTS or ISDN services may be provided, connects an end-user device (2) and an exchange (7) that is comprised by a telecom network (1). For... Agent: Michaelson & Associates

20080089505 - Method for allocating a characteristic for allowing a terminating automatic return call: In a method for allocating a characteristic for allowing a terminating automatic return call from an A subscriber to a B subscriber, which are each connected to a switching office, the B subscriber is dialed via an IN service having number conversion, and the IN service is provided by means... Agent: Siemens Schweiz Ag I-47, Intellectual Property

20080089506 - Method and apparatus for delivering and tracking click/call information for pstn and digital telephone networks: A method and apparatus turns a typical home telephone system into a platform for delivery of web based content and services. The preferred embodiment of the invention comprises a broadband enabled telephone system for the home and a series of web servers that collect, package, and deliver personalized content and... Agent: Glenn Patent Group

20080089507 - Connection manager for integrating legacy telephony environments and ip networks: In a telephony call management system, a method of distributing calls among a plurality of packet-based load balancing resources can include receiving over a telephony channel a call request specifying call information, comparing the call information with selection criteria to select one of the plurality of packet-based load balancing resources,... Agent: Akerman Senterfitt

20080089508 - Call features for automatic call distribution system: Call features for an Automatic Call Distribution (ACD) system implemented within a packet-based telephone environment are disclosed. Within a packet-based network, data messages are transferred between the ACD system and customer telephone stations while the customer waits for an attendant to become available. These data messages allow the customer to... Agent: Docket Clerk

20080089509 - Calling party alert: Devices, systems, and methods are provided to send an alert to a called party communications device during a call setup phase and to present the alert to a called party during an alert portion of the call setup phase. Other devices, systems, and methods are provided that allow a calling... Agent: Parks Knowlton - C001

20080089510 - Personal plug and remote phone (pprp): The personal plug and telephone facility with its associated apparatus provides an improved device for public, private, and business telephone communications. This new functionality would permit a caller to use his standard plug-in cell or his remote cell phone to make a landline call. Adapters would be used to make... Agent: Alvin Julius Watson, Sr.

20080089511 - Method, apparatus and program for providing user-selected alerting signals in telecommunications devices: A method for operating a user communication device (18a, 18b, 19a, 19b), and a program and user communication device that operate in accordance with that method. An interface (2d, 2b, 23, 22) of the communication device (18a, 18b, 19a, 19b) is operated to enter identifiers identifying respective calling sources (18a,... Agent: Verizon Patent Management Group

20080089512 - Implementation of a communication link in powered device for layer 2 support: A system and method for enabling communication between power source equipment and a powered device chip. In one embodiment, communication between the power source equipment and the powered device chip is enabled through a communication link established between the powered device chip and a host device on the powered device.... Agent: Law Office Of Duane S. Kobayashi

20080089513 - Methods and devices for detection, control and annunciation of speakerphone use: Disclosed are methods and devices for remote determination, control and/or inhibiting the use of a speakerphone of a far end communication device. The methods and devices provide the ability to determine speakerphone use and provide remote control of a far end device's speakerphone, including prompting whether to disable the speakerphone... Agent: Motorola Inc

20080084969 - Bidirectional user notification system for media quality control: A bidirectional notification system and method for improving the quality of media in a packet switched transmission network are disclosed. The end user of the packet switched network detects impairments in the media and initiates a pull message to a media quality control system disposed between the end user and... Agent: Mg-ip Law, Pllc

20080084970 - Visual answering machine: An answering machine tool is described which, when a message is received, accesses caller identification data associated with the message and from this data identifies an image for the message. Data is then output to cause an icon comprising this image to be displayed. This icon, in turn, may be... Agent: Lee & Hayes Pllc

20080084971 - Analyzing speech application performance: A method of analyzing speech application performance can include determining a call path for each of a plurality of calls from a log of an interactive voice response system having a speech application. Each call path can be defined by an ordered set of dialog nodes of the speech application.... Agent: Cuenot & Forsythe, L.l.c.

20080084972 - Verifying that a message was authored by a user by utilizing a user profile generated for the user: An apparatus, program product and method that generate a user profile and verify the authorship of a second message against the user profile. As such, messages inconsistent with the user profile, which may be indicative of authorship by another user, may be detected primarily from one side of a communication,... Agent: Wood, Herron & Evans, L.l.p. (ibm)

20080084973 - Instant messenger location buddy: A device may provide information identifying an entity, which includes a business or individual, to a user during an instant messaging session between the user and the device. The device may further promote the instant messaging session to a multimedia session between a first device associated with the user and... Agent: Verizon Patent Management Group

20080084974 - Method and system for interactively synthesizing call center responses using multi-language text-to-speech synthesizers: A method and system for interactively synthesizing responses to a caller's queries includes using a text to speech synthesizer in a call center environment. A telephone network capable of receiving one or more telephone calls distributes calls to at least one or more call handlers. An interactive voice recognition platform... Agent: Cantor Colburn LLP - Ibm Boca Raton

20080084975 - Method and system for incoming call management: A method and system for automatic incoming call management uses function test results to build call signatures that are stored for later use in incoming call analysis. The function test results are used to compute a suspect score and confidence level associated with each incoming call, and are also used... Agent: Ron Schwartz

20080084976 - Context-sensitive communications function: A method and system are provided for automatically presenting information during a telephone conversation between two parties to a telephone call. A search term connected with parameters of the telephone connection or with the content of the telephone conversation is generated. A search request is generated from the search term... Agent: Darby & Darby P.c.

20080084977 - Mitigating data usage in messaging applications: Data usage of a messaging application is mitigated based on a location of the application on the display screen or a mode of a device. If the location of the application is in the foreground of the display, presence update information of a contact is periodically received or requested. If... Agent: Amin. Turocy & Calvin, LLP

20080084978 - Methods and system for transmitting an alternate caller identification number: A method for receiving a caller identification (ID) number on an electronic device in a communication network (100) is provided. The communication network includes a plurality of electronic devices (104 and 106) and a plurality of network elements (102). The method includes receiving a signal from a first electronic device.... Agent: Motorola, Inc. Law Department

20080084979 - Caller identification protocol for provisioning a device: In one embodiment, an advantageous system, apparatus, and method are provided for automatically and remotely pre-provisioning or provisioning a customer's digital subscriber line device via the public switched telephone network (PSTN) or the integrated services digital network (ISDN) using a caller identification (CID) sequence in a multiple data message format... Agent: Macpherson Kwok Chen & Heid LLP

20080084981 - Audio processing for improved user experience: Methods and systems that facilitate enhanced media capabilities for electronic devices. The enhanced media capabilities enable electronic devices to provide voice calling with concurrent audio playback. The audio playback can originate at the electronic device itself or can be transmitted to the electronic device as part of or together with... Agent: Beyer Weaver LLP/apple Inc.

20080084983 - Method and system for verifying telephone numbers: A system for verifying and updating a telephone number. After dialing a telephone number, a contact name and a timestamp in a service provider database is compared with a contact name and a timestamp in a storage device. If the contact name in the service provider database does not match... Agent: Ibm Corp (ya) C/o Yee & Associates Pc

20080084982 - System and method for anonymizing a telephone number: A system and method for enabling a telephone number to be called in an anonymous manner by associating an identifier with the telephone number and providing for calling the number via the identifier. In one embodiment, the telephone call, including communication of the telephone number is performed using encryption. The... Agent: Patton Boggs, LLP

20080084980 - System and method of call delivery using an originator-initiated direct-to-call forwarding indicator: A system and method of call delivery from an Originating End to a Terminating End in a telecommunications network is provided in which the Calling Party can direct the call to be forwarded directly to the Called Party's Call Forwarding Destination. An Originator Initiated Direct To Call Forwarding Destination indicator... Agent: Fay Sharpe/lucent

20080084984 - Apparatus and method for automatic conference initiation: In some embodiments, an automatic conference initiator system may include one or more of the following features: (a) a memory having, (i) an automatic conference initiator program that initiates a conference when conferees are determined available based upon presence information, and (b) a processor coupled to the memory that executes... Agent: Siemens Corporation Intellectual Property Department

20080084985 - Method and apparatus for securing transmission on a speakerphone or teleconference call: Method and apparatus for securing the transmission of DTMF signals by a telephone over a telephone line. If the telephone is operating in a mode wherein another party may hear any DTMF tone generated by the telephone, such as over the loudspeaker of a speakerphone or as part of a... Agent: Cohen, Pontani, Lieberman & Pavane

20080084986 - Handling redirect calls: In a particular embodiment, a network device receives, from a first device, a first call request for a second device. The network device may then send the first call request to a redirect server, which can determine where to send the call. The network device receives a response from the... Agent: Trellis Intellectual Property Law Group, Pc

20080084987 - Content switch for enhancing directory assistance: A method, medium, and content switch device are provided for enhanced directory assistance. A GPS-enabled wireless phone generates directory assistance requests that are monitored and processed by the content switch and a directory assistance platform to generate results that satisfy the directory assistance requests. The content switch intelligently monitors the... Agent: Sprint Communications Company L.p.

20080084988 - Toll-free directory assistance with category search: The current invention is a system for providing telephone directory assistance service in which a telephone user calls to the system and the system will, based on the requested category of business or product, such as in a yellow pages search, hear a recorded advertisement. The advertisements are selected from... Agent: Hamilton, Brook, Smith & Reynolds, P.c.

20080084989 - Intelligent reusable dialog components for converged dialog and session control: A method of handling calls within an interactive voice response system. The method can include conducting a dialog with a calling party over an established call and, during the dialog, determining that an agent is available. The method further can include interrupting the dialog and, based upon a response from... Agent: Cuenot & Forsythe, L.l.c.

20080084990 - Method and system for controlling communication replies: The invention concerns a method (200) and system (100) for controlling communication replies. The method can include the steps of selecting (210) one or more recipients of a call at an originating communication unit (110), placing (212) the call to the selected recipients and sending (214) along with the placed... Agent: Motorola, Inc

20080084991 - Automatic switch-dialing system and method: An automatic switch-dialing system and method are provided, that can be applied on a telephone set having both of the Public Switched Telephone Network (PSTN) and the Voice over Internet Protocol (VOIP) dialing capabilities. During dialing out a phone call, the prefix code and the phone number length of the... Agent: Rabin & Berdo, Pc

20080084993 - Handset self diagnostics: A system for handset self diagnostics is provided. The system includes a handset and a diagnostic engine on the handset to obtain diagnostic data for the handset. The system also includes an application on the handset, and the application includes at least one user interface that uses the diagnostic data... Agent: Conley Rose, P.c.

20080084992 - Remote handset diagnostics: A system for remote handset diagnostics is provided. The system includes a plurality of handsets each having a diagnostic engine, and a carrier system having a plurality of encoder/decoder components. Each encoder/decoder component is operable to promote communication with at least one diagnostic engine to obtain diagnostic data. The carrier... Agent: Conley Rose, P.c.

20080084994 - Assembling structure of back cover for mobile phone: A mobile phone at least includes a first back cover, a second back cover and a main body. The first back cover has a first fastening part on its inner wall. The second back cover has a first interfering part on its inner wall. The first back cover and the... Agent: Thomas, Kayden, Horstemeyer & Risley, LLP

20080080675 - Access apparatus and method for digital subscriber line test: The invention discloses an access apparatus and method for digital subscriber line test. The apparatus includes: one or more distributed access matrix control modules, one or more distributed access matrixes; and a power converter module. The distributed access matrix control module is connected to a test module and at least... Agent: Mcdermott Will & Emery LLP

20080080676 - Method and system for evaluating analog telephone lines: A method and apparatus for determining a plurality of parameters indicative of performance of an analog telephone line is disclosed. The method includes sequentially performing a plurality of tests on the analog telephone line. The method further includes sequentially indicating results of the plurality of tests using a same set... Agent: Christopher & Weisberg, P.A.

20080080677 - Missed instant message notification: A method and system for capturing missed communications is provided. An enhanced real-time communication system receives a communication from an initiating participant for a receiving participant that is not available. The enhanced real-time communication system detects that the receiving participant missed the received communication from the initiating participant. Upon detecting... Agent: Perkins Coie LLP/msft

20080080678 - Method and system for personalized voice dialogue: A method (10) and system (200) for personalized voice dialogue can include tracking (12) a user's use of voice dialogue states or transitions and progressively offering (16) a user more efficient voice dialogue transitions or states such as voice dialogue transition or states having fewer and fewer words. The tracking... Agent: Motorola, Inc.

20080080679 - Method and apparatus for providing chat histories to invitees: A computer implemented method, apparatus, and computer usable program code for managing messages for an instant messaging conversation. A determination is made as to whether the selected party should receive the messages already exchanged in the instant messaging conversation in response to a user input during the instant messaging conversation... Agent: Ibm Corp (ya) C/o Yee & Associates PC

20080080680 - Media terminal adapter (mta) local ringback option: Systems and methods are disclosed for enabling a media terminal adapter (MTA) for locally ringing back coupled telephones having a caller identification display. Management information base (MIB) objects are defined to enable a caller identification information function along with caller identification name and number in order to verify the caller... Agent: Wm. Brook Lafferty Scientific-atlanta, Inc.

20080080681 - Personalized voice mail endorsements: A server (122) provides at least one advertisement choice (404) to a user and receives a selection of the at least one advertisement choice from the user. An endorsement is then created from the selected advertisement choice and linked to a voice mail service subscribed to by the user. When... Agent: Fleit, Kain, Gibbons, Gutman, Bongini & Bianco P.l.

20080080682 - Personalized voice mail endorsements: A device, system, and method which permit consumers to more effectively and efficiently shop for the lowest priced goods and services such as fuel. The device includes a GPS receiver for receiving satellite signals from GPS satellites and for determining a current location of the electronic device as a function... Agent: Garmin Ltd. C/o Garmin International, Inc.

20080080683 - Operation-related information management device,method, program and telephone operation management system: To aim at obtaining a detailed report, related to an operation at a call center etc, about every operator or received call. Operator identifying information and operation content information transmitted (S102, S105, S202, S204) from a telephone terminal or an exchange, are accumulated (S107, S206) in a way that associates... Agent: Staas & Halsey LLP

20080080684 - System and methods for managing tandem switch information: A system and associated methods for automation and management of trunk routing among switches in a telecommunications network between carriers connected to a third party tandem services provider or manager (a “neutral tandem network.”) The system and methodology can be used to, among other things, effectuate a business model for... Agent: Neal, Gerber, & Eisenberg

20080080685 - Systems and methods for recording in a contact center environment: Systems and methods for recording in a customer center environment are provided. In this regard, a representative method comprises: receiving data related to a communication; communicating with a recording system to determine the processing capabilities of the recording system; determining whether to adjust packet size of the data based on... Agent: M. Paul Qualey, Jr. Thomas, Kayden, Horstemeyer & Risley, L.L.P.

20080080686 - Communication apparatus, communication program, and communication method: A communication apparatus for calling a counterpart apparatus and communicating with the counterpart apparatus, includes: a request issuing section for issuing a communication request to the counterpart apparatus; a response receiving section for receiving a communication permission response, which is sent from the counterpart apparatus, to the communication request issued... Agent: Staas & Halsey LLP

20080080687 - Contact list: A device is provided that may receive names and associated phone numbers in a contact list, and receive information to link the caller names in the contact list to an emergency contact. The device may also receive a call from a caller linked to the emergency contact and not display... Agent: Harrity Snyder, L.L.P.

20080080688 - Method and system for associating a user profile to a caller identifier: A method (10) and system (200) for associating a user profile (39) to Caller ID signal can include a processor (202) that is controlled under an operating system allowing multiple profiles. The processor extract (12) Caller ID information from a Caller ID signal, associate (14) at least a portion of... Agent: Akerman Senterfitt

20080080689 - Method and system for integrating a pbx-equipped client and an on-demand database service: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped... Agent: Zilka-kotab, PC

20080080691 - Call abuse prevention for pay-per-call services: A VoIP-enabled communications system monitors abuse criteria for web initiated telephone calls. A hyperlink in user interface code allows a web-based user to initiate a telephone call to a target telephone number associated with the hyperlink, particularly to merchants of goods and services. If the user clicks on the hyperlink,... Agent: Vierra Magen/microsoft Corporation

20080080690 - Embedded media terminal adapter (emta) endpoint redirect mode: Systems and methods are disclosed for enabling an embedded media terminal adapter (EMTA) with included MIB objects to redirect a received telephone call. Based on the MIB objects, the EMTA communicates with a cable modem termination system (CMTS) to set up two service flows where one flow is set up... Agent: Wm. Brook Lafferty Scientific-atlanta, Inc.

20080080692 - System and method for joining a conference call or multimedia conference: The present invention provides an efficient way for a conference participant to initiate a call into an audio bridge to join a conference call. To initiate the call into the audio bridge, a multimedia terminal sends to a conference server an address for a telephony terminal, an address for the... Agent: Withrow & Terranova, P.l.l.c.

20080080693 - Response system: A response system includes at least one response terminal and a response management apparatus. The response terminal includes a status sending part that sends an inherent identification number and the status information. The response management apparatus includes: an incoming call receiving part that receives an incoming call from a calling... Agent: Rabin & Berdo, PC

20080080694 - Telephone terminal, telephone communication system, and telephone terminal configuration program: A telephone terminal executes voice communication with a partner telephone terminal by using a selected codec program to code and decode voice signals. Both telephone terminals have facilities for storing codec programs and transferring codec programs over a communication network. During a voice call, one of the two telephone terminals... Agent: Venable LLP

20080080695 - Telephone exchange system: According to one embodiment, a telephone exchange system includes a first telephone exchange apparatus, a second telephone exchange apparatus which is connected to the first telephone exchange apparatus via a first communication network, a computer apparatus which establishes a communication link with the first telephone exchange apparatus via the first... Agent: Pillsbury Winthrop Shaw Pittman, LLP

20080080696 - Utilizing multiple, sequential trigger detection points to enable intelligent network service call management: Intelligent network service (“IN service”) may be invoked beyond initial call setup for additional call management by establishing trigger detection points that refer the call back to a service control point. Subsequent requests for IN service with respect to a particular call may be correlated with a previous request for... Agent: Siemens Corporation Intellectual Property Department

20080080697 - Computer product, outbound-operation support apparatus, and outbound-operation support method: An outbound-operation support apparatus extracts a set of materials corresponding to received contents of an operation from a material database (DB) and extracts a theme and a knowledge-level value having a success rate larger than a predetermined threshold value from a value DB. Thereafter, a set of customer identifications corresponding... Agent: Patrick G. Burns, Esq. Greer, Burns & Crain, Ltd.

20080080698 - Routine communication sessions for recording: Systems and methods for recording a communication session between a customer and an agent are provided. In this regard, a representative method comprises: routing a media stream associated with the communication session based on information corresponding to routing criteria, wherein the routing criteria include call control protocols or policies; receiving... Agent: Thomas, Kayden, Horstemeyer & Risley, LLP

20080080699 - Meetme assistant: In some embodiments, a future availability system may include one or more of the following features: (a) a memory having, (i) a future availability program that allows a caller to obtain future availability information about a call recipient if the caller has been designated by the recipient to have access... Agent: Siemens Corporation Intellectual Property Department

20080080700 - User interface that reflects social attributes in user notifications: A method (300) for providing an audio message (105). The method can include detecting at least one external parameter (125, 130, 135). Detecting the external parameter can include detecting a time, a location or a station identifier. Detecting the location can include receiving a signal from a network node (110)... Agent: Cuenot & Forsythe, L.L.C.

20080080701 - Adaptive power offloading for a subscriber line interface circuit: An apparatus for offloading power includes a power offload element providing a supply drop from a first supply level to a second supply level. The supply drop varies in response to a control signal. A signal processor of a subscriber line interface circuit provides the control signal. A linefeed driver... Agent: Davis & Associates

20080080702 - Method, system, and computer-readable medium for calculating an echo path delay: A method, system, and computer-readable medium for calculating a minimum echo path delay are provided. An accurate calculation of a minimum echo path delay is made based on characteristics of the echo path. The minimum echo path delay calculation may be periodically repeated thus providing for dynamic calculation of the... Agent: Haynes And Boone, LLP

20080080703 - Telephone station incorporating wirless handset and cradle feature: A modular system for supporting wireless and wired telecommunication includes a telephone base station having a housing configured to operatively connect with one or more modular adapters. The system includes a wireless adapter module configured to operatively connect to the telephone base station through the wireless adapter interface, and a... Agent: Mg-ip Law, PLLC

20080080704 - Adjustable earpiece: An adjustable earpiece for a communications headset includes a hook, an arm to displaceably connect to the hook, a hinge to connect to the arm and to the communications headset, and a connection mechanism to adjustably prevent relative displacement of the arm and the hook.... Agent: Harrity Snyder, L.L.P.

20080080705 - Donned and doffed headset state detection: An apparatus and method are provided for determining the donned or doffed state of a headset. In one example, a headset includes a processor, an acoustic transducer, and a detector operably coupled to the processor, the detector providing an output charge pattern corresponding to a state selected from the group... Agent: Plantronics, Inc.