Telephonic communications inventions 02/08

20080049905 - Communication method and apparatus for phone having voice recognition function: A method and apparatus for communicating through a phone having a voice recognition function are provided. The method of performing communication using a phone having a voice recognition function includes converting to an incoming call notification and voice recognition mode when a phone call is received; converting to a communication... Agent: Roylance, Abrams, Berdo & Goodman, L.L.P.

20080049911 - Method and apparatus for connecting a caller previously diverted to voicemail: Disclosed is a method and apparatus for enabling communication between a first party and a second party. The method and apparatus determine that the second party is calling the first party while the first party is leaving a message on the voicemail of the second party. The message is then... Agent: At&t Corp.

20080049913 - Voice communication system: A voice communication system for achieving a public switch telephone network (PSTN) communication and an internet communication is provided. The system comprises a host, a control device and a telephone. The invention features advantages of both the PSTN and the internet, and further covers the natural shortcomings of each other.... Agent: Birch Stewart Kolasch & Birch

20080049906 - Mass-scale, user-independent, device-independent voice messaging system: A mass-scale, user-independent, device-independent, voice messaging system that converts unstructured voice messages into text for display on a screen is disclosed. The system comprises (i) computer implemented sub-systems and also (ii) a network connection to human operators providing transcription and quality control; the system being adapted to optimise the effectiveness... Agent: Synnestvedt Lechner & Woodbridge LLP

20080049907 - Mass-scale, user-independent, device-independent voice messaging system: A mass-scale, user-independent, device-independent, voice messaging system that converts unstructured voice messages into text for display on a screen is disclosed. The system comprises (i) computer implemented sub-systems and also (ii) a network connection to human operators providing transcription and quality control; the system being adapted to optimise the effectiveness... Agent: Synnestvedt Lechner & Woodbridge LLP

20080049908 - Mass-scale, user-independent, device-independent voice messaging system: A mass-scale, user-independent, device-independent, voice messaging system that converts unstructured voice messages into text for display on a screen is disclosed. The system comprises (i) computer implemented sub-systems and also (ii) a network connection to human operators providing transcription and quality control; the system being adapted to optimise the effectiveness... Agent: Synnestvedt Lechner & Woodbridge LLP

20080049909 - Message durability and retrieval in a geographically distributed voice messaging system: A message retrieval subsystem comprises a voice extensible mark-up language browser, a message server, and a message library. The VXML browser is configured with an application programming interface that enables a subscriber of a distributed voice messaging service to request a stored message. The message server receives a request to... Agent: Smith Frohwein Tempel Greenlee Blaha, LLC

20080049910 - Method and apparatus for leveraging a stimulus/response model to send information through a firewall via sip and for receiving a response thereto vai html: A method and apparatus turns a typical home telephone system into a platform for delivery of web based content and services. The preferred embodiment of the invention comprises a broadband enabled telephone system for the home and a series of web servers that collect, package, and deliver personalized content and... Agent: Glenn Patent Group

20080049912 - Method and apparatus for message presentation via telecommunications network: A method and apparatus for delivering a message to a caller prior to the moment the recipient unhooks or answers their telephone or other network interface device, as well as optionally delivering a message to the caller, the recipient, or both after the connection between the service provider and the... Agent: Wolf Greenfield & Sacks, P.C.

20080049914 - Method and apparatus for interfacing an im network from a network im client to a remote interface device: A method and apparatus turns a typical home telephone system into a platform for delivery of web based content and services. The preferred embodiment of the invention comprises a broadband enabled telephone system for the home and a series of web servers that collect, package, and deliver personalized content and... Agent: Glenn Patent Group

20080049915 - Telephone method and apparatus: A telephone and telephone answering apparatus and method are described for using secondary information embedded in audio passages included in phone calls. The telephone and telephone answering device monitors received calls to automatically detect for the presence of embedded secondary information. Some embodiments merely receive, automatically monitor for the presence... Agent: Irving Tsai

20080049916 - Telephone method and apparatus: A telephone and telephone answering apparatus and method are described for using secondary information embedded in audio passages included in phone calls. The telephone and telephone answering device monitors received calls to automatically detect for the presence of embedded secondary information. Some embodiments merely receive, automatically monitor for the presence... Agent: Irving Tsai

20080049917 - Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail: A method and apparatus are described for ensuring a real-time connection between users and selected service providers using voice mail. The system enables seekers of a wide array of services to select, contact, converse, and pay for a service provider using a communications device such as the telephone. A seeker... Agent: Greenberg Traurig, LLP (sv2)

20080049918 - Methods, systems, and computer program products for providing a country code identifier in an international enum system: Methods, systems, and computer program products for providing a country code identifier in an international ENUM system are disclosed. According to one method, a message is received that includes a telephone number and information associated with a country of origin of the telephone number. A country code identifier may be... Agent: Jenkins, Wilson, Taylor & Hunt, P. A.

20080049919 - Method and apparatus for virtualizing an address book for access via, and display on, a handheld device: A method and apparatus turns a typical home telephone system into a platform for delivery of web based content and services. The preferred embodiment of the invention comprises a broadband enabled telephone system for the home and a series of web servers that collect, package, and deliver personalized content and... Agent: Glenn Patent Group

20080049920 - Network layer integration for supporting internet access, voice over internet protocol, and internet protocol television services: A system and method for automatically provisioning a composite telecommunications product comprising a plurality of sub-products or services in response to a single customer order are provided. A composite telecommunications product may comprise, for example, Internet Access (IA), Voice over Internet Protocol (VoIP), and Internet Protocol Television (IPTV) services bundled... Agent: Brinks Hofer Gilson & Lione

20080049921 - Automated telephone conferencing method and system: A computer implemented method of conducting a teleconference is disclosed. The method includes selecting a group of potential conferees using a graphical user interface tool displayed on a display screen, automatically setting up the teleconference by accessing telephone numbers for each conferee of the group of potential conferees and individually... Agent: Wagner, Murabito & Hao LLP

20080049922 - Virtual private meeting room: A method of providing a multi-media conference meeting, the method comprising the steps of providing each of a plurality of users with a unique user id; associating with each unique user id a virtual private meeting room; establishing a conference session, in response to an activation act by a user... Agent: Gibbons P.C.

20080049924 - Method of and system for providing intelligent network control services in ip telephony: A method and system for providing intelligent network control services in IP telephony, wherein the system includes a location manager and an IP telephony proxy server. The location manager includes an interface to a legacy telephony service control entity and the IP telephony proxy server includes an IP interface to... Agent: Verizon Patent Management Group

20080049925 - Method of and system for providing intelligent network control services in ip telephony: A method and system for providing intelligent network control services in IP telephony, wherein the system includes a location manager and an IP telephony proxy server. The location manager includes an interface to a legacy telephony service control entity and the IP telephony proxy server includes an IP interface to... Agent: Verizon Patent Management Group

20080049923 - Sms transport using cti link of a node in a network: A Communication system comprising at least a Private Branch Exchange and a computer with Computer to Telephone Integration server, the Private Branch Exchange and the Computer to Telephone Integration server based on Computer Supported telephony Application Standard, wherein the private branch exchange as well as the Computer to Telephone Integration... Agent: Sughrue Mion, PLLC

20080049926 - Lawful interception of dssi based virtual private network: The present invention relates to methods and arrangements in a telecommunication system to generate Interception Related Information IRI related to Virtual Private Network VPN calls, which telecommunication system provides Virtual Private Network services to at least one integrated exchange LE-C; in the system. The exchange LE-C is associated with an... Agent: Ericsson Inc.

20080049927 - System and method for establishing a call being received by a trunk on a packet network: A method for establishing a call over a packet network may include receiving a call request via an originating trunk on a packet network from an originating call device. Status of an originating trunk and terminating segment may be determined. If the status of the originating trunk and terminating segment... Agent: Patton Boggs, L.L.P.

20080049928 - Determining presence for interaction routing: An Internet Protocol Network Telephony call center having a plurality of agents for serving clients also processes e-mails addresses to the call center, but not to specific agents. An e-mail server receives and routes the e-mail, and includes a router and a database storing skill set information regarding agents. The... Agent: Central Coast Patent Agency, Inc

20080049929 - Skill-based real-time call routing in telephony systems: A computerized telephony call center for serving a customer base has a central switch connected to a plurality of telephones at operator workstations and adapted to route calls to individual ones of the telephones, and also connected to a public switched telephone network, and a first processor connected to the... Agent: Central Coast Patent Agency, Inc

20080043929 - Tie pair configuration test set: A configuration test set is used for testing a configuration of a tie pair. A first line is configured to connect to a first pin-input of a first connector that connects to the tie pair under test. A second line is configured to connect to a second pin-input of the... Agent: Greenblum & Bernstein, P.L.C

20080043930 - Method and system for distance measurements: A method and a system for impairment line testing are provided. The method includes electrically connecting a first terminal of a measurement device, which may be a time domain reflectometer, to both wires of a twisted wire pair of a telephone line, which interconnects a telephone line card with a... Agent: Pearl Cohen Zedek Latzer, LLP

20080043931 - Calibration system for telephone: An audio processor for two way communication includes a signal generator for producing test signals coupled to selected test points in the audio processor. An echo canceling circuit and a voice detection circuit within the audio processor provide data representing the response of the audio processing circuit to said test... Agent: Paul F. Wille

20080043932 - Method of transmitting emergency information: A method of transmitting information to and from an emergency agency. The method involves transmitting emergency information from a personal computer to an internet provider that transmits an emergency condition signal to an emergency agency. Once the emergency agency receives the emergency condition signal the emergency agency transmits emergency information... Agent: Zarley Law Firm P.L.C

20080043933 - Emergency communication method, server, network and computer program for such communication: m

20080043934 - Communication device for visually impaired persons: A communication device for visually impaired persons assists the user to determine the function of each key and input on the modern-day device. The communication device includes a plurality of surface sensors that when activated, guide the user in call placement, routing, control options and general communications. The device may... Agent: Inter-tel, Inc.

20080043937 - System and method capable of automatically storing and retransmitting for an ip phone: The present invention is directed to a system and method capable of automatically storing and retransmitting messages for an IP (Internet Prorocol) phone. The system includes a message database for storing unsent or new messages, and a parameter-setting unit for storing at least one parameter. Additionally, a message control center... Agent: Rosenberg, Klein & Lee

20080043938 - Communication device: There is provided a communication device including a first communication unit configured to communicate with a first device having a telephone function through a first network; a second communication unit configured to communicate with a second device having a function of reproducing sound, through a second network; a data storage... Agent: Baker Botts LLP C/o Intellectual Property Department

20080043939 - Providing voice messages through dual access points: A voice message service provider enables users to access voice messages through a first access point for creating voice messages and a second access point for retrieving the created voice messages. In one implementation, a user calls the first access point to create a message, and the voice message provider... Agent: Workman Nydegger

20080043942 - E-mail delivery options usability tool: Generally speaking, systems, methods and media for facilitating user-specified delivery options for e-mail messages are disclosed. Embodiments of the method may include receiving by an e-mail client an indication of contents of an e-mail message and a plurality of intended recipients of the e-mail message and generating the e-mail message... Agent: Ibm Corporation (jss) C/o Schubert Osterrieder & Nickelson PLLC

20080043943 - Graphical user interface for creating and accessing voice messages: A method and system for managing messages including voice messages in a graphical user interface. One example system includes a database configured to store messages having voice messages associated therewith. The system includes a graphical user interface comprising an inbox display configured to graphically display at least a portion of... Agent: Workman Nydegger

20080043944 - Jack detection circuit: A jack detection circuit includes a transition circuit and an AD converter. The transition circuit linearizes analog signals sent from a switching circuit. The AD converter converts the linearized analog signals to digital output signals thereby decreasing the complexity of signal recognition.... Agent: Lowe Hauptman Ham & Berner, LLP

20080043945 - Modem and method for switching operation modes thereof: A modem (10) includes a signal tuner module (101), a signal processing module (103), and a mode switching module (105). The signal tuner module receives a radio frequency (RF) signal in a first operation mode, and converts the RF signal to an intermediate frequency (IF) signal according to the first... Agent: PCe Industry, Inc. Att. Cheng-ju Chiang Jeffrey T. Knapp

20080043926 - Method and system for rehoming a digital subscriber line access multiplexer: A method and system are provided for rehoming a digital subscriber line access multiplexer between a first data port and a second data port on a data switch. The method includes establishing a physical loop-back circuit between the second data port and a temporary input port of the data switch,... Agent: Cantor Colburn LLP - Bellsouth

20080043927 - Automated telephone line test apparatus with intelligent diagnostic function: A portable, automated telephone line test device includes a test module which applies test signals to a telephone line to be tested and detects electrical characteristics of the telephone line, and a user interface module. The user interface module includes a microprocessor, a display, a keyboard and a program memory... Agent: Verizon Patent Management Group

20080043928 - Method and system for adjusting digital subscriber line transmitting power level: A method and system for adjusting Digital Subscriber Line (DSL) transmitting power level are disclosed, and the method includes: acquiring a current noise margin according to a predetermined value of DSL transmitting power level; calculating a current power reduction value according to the current noise margin and a predetermined noise... Agent: Sughrue Mion, PLLC

20080043935 - System and a method for carrying out personal and business transactions: The present invention relates to a system and a method for carrying out personal transactions including financial transactions, e-mail transactions, and voice messaging transactions. A user of the system is issued a ten digit identification number in the form of a telephone number. The identification number may be the user's... Agent: Bachman & Lapointe, P.C.

20080043936 - System and a method for carrying out personal and business transactions: The present invention relates to a system and a method for carrying out personal transactions including financial transactions, e-mail transactions, and voice messaging transactions. A user of the system is issued a ten digit identification number in the form of a telephone number. The identification number may be the user's... Agent: Bachman & Lapointe, P.C.

20080043940 - Method to enable instant collaboration via use of pervasive messaging: A system (10) and method (50) to enable instant collaboration via the use of pervasive messaging can include the steps of receiving (52) a call from a caller to a callee, transferring (54) the call to a voicemail system when the callee is unavailable, determining (56) if the callee is... Agent: Akerman Senterfitt

20080043941 - Method, system and client for transmitting preview message in instant messaging system: A system, client and method for transmitting preview message in an instant messaging system are disclosed by the present invention. And the system includes: a receiver (400) including a first preview message processing module (401), a first preview message display module (402) and a first receiving module (403); a sender... Agent: Leydig Voit & Mayer, Ltd

20080043946 - Telephone/transaction entry device and system for entering transaction data into databases: A data transaction processing system in which transaction data is entered by the user in response to prompts in a template which is tailored to each user application. The template and entered data are accumulated into data transactions which are immediately transmitted upon completion to an external database server for... Agent: Law Office Of Scott C Harris

20080043947 - System for line powering in communications: This invention discloses a system for line powering in communications. The system for line powering includes a power supply at the central office and remote power supply units (PSUs) connected to the power supply, wherein the power supply at the central office comprises at least two central office PSUs, and... Agent: Akin Gump LLP - Silicon Valley

20080043948 - System and method for determining whether to request additional telephone numbering resources by a telecommunications carrier: A system for determining whether to request additional telephone number resources for a telecommunications carrier. The system may include a first database operated by a telecommunications carrier and configured to store data indicative of telephone number usage of telephone numbers assigned to the telecommunications carrier. A computing device may be... Agent: Patton Boggs, L.L.P.

20080043950 - Methods, systems, and products for crediting accounts: Methods, systems, and products are disclosed for crediting an account. An advertisement is received, and the advertisement includes an account number that uniquely identifies an account associated with the advertisement. The advertisement is presented at the communications device. A request for credit is sent including the account number and a... Agent: Scott P. Zimmerman, PLLC

20080043949 - Prepaid telephone calling card audio advertising system and method patent: system and method to broadcast a pre-recorded audio promotional message (advertising, commercial, announcement, or other related activities) through a prepaid telephone calling car: A system and method to deliver a pre-recorded audio broadcasted promotional message (advertising, commercial, announcement, or other related activities) to people in the public when the targeted users use a prepaid telephone calling card to make a call. As an incentive to entice users in the public to use this... Agent: Joemy C. Tam

20080043951 - Method and system for auditing and reconciling telecommunications data: A system and method for auditing and reconciliation of telecommunications billing data in real-time to prevent fraud. The system and method includes aggregation and maintenance of billing data records, from a service provider billing system database, its network elements and associated databases in one or more countries to a centralized... Agent: Lesavich High-tech Law Group, P.C.

20080043952 - Method and apparatus for providing and using a telephone calling card: Method and apparatus for providing and using a telephone calling card are described. In one example, a planar body includes a memory system, a dual-tone multi-frequency (DTMF) generator, and a speaker. The memory system is configured to store identification data for allowing a user to place a telephone call. The... Agent: MoserIPLaw Group

20080043953 - System and method for collecting and processing caller information: A system for collecting caller information comprises an interexchange switch adapted to extract caller information associated with a call directed to a telephone number associated with the interexchange switch, the interexchange switch further adapted to forward caller information to a server manager, a server, the server manager adapted to forward... Agent: Klein, O'neill & Singh, LLP

20080043954 - System and method for call tracking: A system for collecting caller information comprises an interexchange switch adapted to extract caller information associated with a call directed to a telephone number, the interexchange switch further adapted to forward caller information to a server manager, the server manager adapted to forward caller information to a server. The server... Agent: Klein, O'neill & Singh, LLP

20080043955 - Escalatory reactive call routing: A computerized telephony call center for serving a customer base has a central switch connected to a plurality of telephones at operator workstations and adapted to route calls to individual ones of the telephones, and also connected to a public switched telephone network, and a first processor connected to the... Agent: Central Coast Patent Agency, Inc

20080043956 - Interactive menu for telephone system features: A method and apparatus for providing telephone system features on a telephone system is disclosed. A menu of telephone system features may be provided to a user which allows the user to select and activate the various telephone system features.... Agent: Verizon Patent Management Group

20080043957 - System and method for allowing a communication device to have multiple, hierarchically prioritized numbers: A method and system for processing a call in a communication system. The method includes the steps of determining a priority of a received call based on a list of multiple, hierarchically prioritized directory numbers associated with a call communication device and handling the received call based on the priority... Agent: Harness, Dickey & Pierce, P.L.C

20080043958 - Method and apparatus for configuring unique profile settings for multiple services: An apparatus and method are provided for configuring unique profile settings for multiple services associated with an application in an electronic device. A profile system is provided having multiple programmable profile settings and a default profile setting for the application. Service records are received at the electronic device for each... Agent: Perry + Currier (for Rim)

20080043959 - Predective dialing by monitoring progress of agent script: A call centre includes a plurality of agent workstations, each agent workstation comprising means for entering information obtained from a telephone respondent in response to questions prompted by a script displayed on the display of the workstation, and means for producing status signals indicative of the progression of the agent... Agent: Finnegan, Henderson, Farabow, Garrett & Dunner LLP

20080043960 - Methods and systems for performing special service maintenance and installation operations in a telecommunications system: Methods and systems are provided for processing data in association with an operation performed by a technician at a customer service location in a telecommunications system. In one embodiment, the method includes transmitting data related to at least one piece of existing telecommunications equipment being used in connection with the... Agent: Attention Of Roger T. Frost Merchant & Gould P.C.

20080043961 - Method, system, and program product for managing conference calls: The present invention provides a method, system, and program product for managing conference calls. Specifically, under the present invention, a moderator and a set (at least one) of invitees (collectively referred to herein as participants) of a conference call are identified. This is typically done based on synchronization with a... Agent: Hoffman, Warnick & D'alessandro LLC

20080043962 - Methods, systems, and computer program products for implementing enhanced conferencing services: A method, system, and computer program product for implementing conferencing services is provided. The method includes presenting content frames in a shared communication environment, each of the content frames corresponding to a source device that provides input as a participant in a conference. The method also includes identifying a source... Agent: Cantor Colburn LLP - Bellsouth

20080043963 - Telephone call chaining: A telephone system connects a user to a plurality of telephone call participants in a sequence of calls referred to as a “call chain.” Features of each call in the chain, such as the telephone number(s) of the participant(s) to be called and the scheduled duration of the call, may... Agent: Robert Plotkin, PC

20080043964 - Audio conferencing bridge: A conferencing system that synchronizes an audio file from audio conferencing bridge with a video file from the conferencing system.... Agent: Chernoff, Vilhauer, Mcclung & Stenzel

20080043965 - Provision and management of conference websites: Techniques are described to provision and manage conference websites. In one or more implementations, a website is provided for each of a plurality of conference attendees. Each of the websites includes a respective copy of materials related to a conference, which may be modifiable by respective conference attendees.... Agent: Microsoft Corporation

20080043966 - Method for processing an untaken call on a called communication terminal: The invention relates to a method for processing an untaken call on a called communication terminal, where at least for the untaken call a communication address for a caller or his calling communication terminal is entered in a caller list associated with the called communication terminal. An instruction given by... Agent: Siemens Corporation Intellectual Property Department

20080043967 - Method for handling incoming calls directed to a virtual communication service subscriber via a shared line system: A method of handling incoming calls directed to a virtual communication subscriber is disclosed. An incoming call intended for the virtual communication subscriber is received at a communication device. A call is placed to the communication device using contact information provided by the virtual communication subscriber. Extension information is provided... Agent: Samuel H. Dworetsky At&t Corp.

20080043968 - Forwarding one or more preferences during call forwarding: In one embodiment, a telephony system includes a memory that stores one or more call preferences of a user, and a central call routing entity that enables a user to set a call forwarding rule. In accordance with the call forwarding rule and in response to an incoming call to... Agent: The Law Offices Of Bradley J. Bereznak

20080043969 - Method and system for intelligent routing: Embodiments of the present invention provide methods and systems for intelligent routing. An intelligent routing processing module sets at least one intelligent routing trigger condition and at least one corresponding intelligent routing policy in advances and an incoming call or message is processed according to intelligent routing contact manners in... Agent: Leydig Voit & Mayer, Ltd

20080043970 - Media terminal adapter (mta) routing of telephone calls based on caller identification information: Systems and methods are disclosed for a media terminal adapter (MTA) that contains a routing table for routing incoming telephone calls based on caller identification information. The MTA is coupled to a router/hub, where all digital telephones are then connected to the router/hub. Any analog telephones are connected to the... Agent: Scientific-atlanta, Inc. Intellectual Property Dept.

20080043971 - Transparent transfer of a two-way communication: A first user at a first computing device communicates with a second user at a second computing device. Both devices communicate in real-time via a network service such as in instant messaging service. The network service upon request of the one of the users can transfer the real-time communication session... Agent: Woodcock Washburn LLP

20080043972 - Private communications network with wildcard dialing: A private communications network and method of managing calls in a private communications network. Connected communications devices register with the network and are assigned aliases, with aliases for groups of registered devices sharing one or more common digits. Dialing strings for in-network calls are monitored for inclusion of a wildcard... Agent: Siemens Corporation Intellectual Property Department

20080043973 - Method and apparatus for using a directory service to facilitate centralized device naming: One embodiment of the present invention provides a system that uses a directory service to facilitate centralized device naming. The system operates by receiving a registration of a device at a computer system. Next, the system determines if the device has been registered with the directory service. If so, the... Agent: Sun Microsystems Inc. C/o Park, Vaughan & Fleming LLP

20080043974 - Communication system for selectively establishing communication among various types of communication devices: Disclosed is a communication system for selectively establishing a communication among various types of communication devices, including a communication line, at least one phone set connected to a Public Switched Telephone Network, a plurality of coupling devices of various types connected to the communication line, and a plurality of network-based... Agent: Rosenberg, Klein & Lee

20080043975 - Dynamic re-routing: A computerized telephony call center for serving a customer base has a central switch connected to a plurality of telephones at operator workstations and adapted to route calls to individual ones of the telephones, and also connected to a public switched telephone network, and a first processor connected to the... Agent: Central Coast Patent Agency, Inc

20080043976 - Management of telephone call routing using a directory services schema: Directory services schema for telephone call management. The schema facilitates the development of call routing rules as one or more instances of one or more classes. Once created, the rules can be propagated to all other director services servers, and any subsequent updates and system changes are readily propagated to... Agent: Microsoft Corporation

20080043977 - Personal desktop router: A client-server telephone call router system as part of a customer premises system has a client-server router adapted to execute on a telephony switch, such as a public branch exchange (PBX) or other telephony switch, or on a processor connected by CTI link to a telephony switch. The telephony switch... Agent: Central Coast Patent Agency, Inc

20080043978 - Network telephone system for recovering talk after unexpected disconnection and method thereof: A network telephone system for recovering talk after an unexpected disconnection and a method thereof are used to recover an unexpectedly disconnected talk between network telephones. The network telephone system includes a central processing unit, a talk database, a real-time transport protocol (RTP) buffer, and a network module. A method... Agent: Reed Smith LLP Suite 1400

20080043979 - Method of ensuring call processing for intelligent user: A method of ensuring call processing for an intelligent user, including: upon receiving a call, judging, by a first Service Switching Point (SSP), whether traffic between the first SSP and a Service Control Point (SCP) is abnormal; if the traffic is abnormal, turning off, by the first SSP, intelligent triggers... Agent: Sughrue Mion, PLLC

20080043980 - Voip telecommunications switch: An exploitation of the proper classification of conventional call processing states into categories, each category corresponding to one of the call states of the SIP finite-state machine (FSM), yields simplified design, implementation, and operation of heterogeneous call processing. A separate FSM for the SIP-categorized call states running in parallel with... Agent: Hiscock & Barclay, LLP

20080043981 - Method of using voip for callback from an acd: A method and apparatus are provided for establishing a communication connection between a client of an organization and an agent of the organization. The method includes the steps of an automatic call distributor of the organization receiving a call from the client, the automatic call distributor detecting an IM handle... Agent: Jon P. Christensen Welsh & Katz, Ltd.

20080043983 - System and method for managing a dynamic call flow during automated call processing: A system and method for managing a dynamic call flow during automated call processing is provided. Calls from a plurality of callers into a call center are accommodated through monitored call sessions. A call flow for each call session is managed. Caller characteristics of the caller and physical conditions in... Agent: Cascadia Intellectual Property

20080043982 - System and method for processing out-of-order caller responses during automated call processing: A system and method for processing out-of-order caller responses during automated call processing is provided. A call session of a caller into a call center is monitored. The call session includes a non-sequential dialogue between the caller and the call center. An interaction with the caller is based on a... Agent: Cascadia Intellectual Property Suite 1005

20080043984 - Integrating disparate systems within a pre-set cti framework for routing: A connector application for integrating disparate systems within a pre-set computer telephony integration framework for routing calls is provided. The connector application receives input regarding a status of an agent of a plurality of agents. The connector application stores the status of each agent of the plurality of agents. The... Agent: Duke W. Yee

20080043985 - Systems and methods for scheduling contact center agents: Systems and methods for scheduling contact center agents are provided. In this regard, a representative method includes: receiving information corresponding to work schedules and skills of agents of a remote contact center that shares contacts with a local contact center; correlating the skills with skills that are to be used... Agent: Thomas, Kayden, Horstemeyer & Risley, LLP

20080043986 - Voice conference control from an instant messaging session using an automated agent: A system and method for using one communication mode, such as instant messaging, to initiate and manage an alternative communication mode conversation. In one exemplary embodiment, an automated agent transfers conversation participants from an instant messaging conversation to a voice conversation by accepting an instant message command from a conference... Agent: Chapin Intellectual Property Law, LLC

20080043987 - System and method for balancing agent console load during automated call processing: A system and method for balancing agent console load during automated call processing is provided. A plurality of agent consoles are operated in a call center. Progress of a call session of a caller that is calling into the call center at each agent console is monitored. An absolute upper... Agent: Cascadia Intellectual Property

20080043988 - System and method for integrated resource scheduling, task allocation and agent work management: According to the invention, a system and method for integrating agent scripting, call routing and workforce management functions in contact centers, enabling them to work together without opposing the influence of the workforce management system against those of the other two systems, is disclosed. In an embodiment of the invention,... Agent: Central Coast Patent Agency, Inc

20080043989 - Telephony system, connection control method, connection control device and recording medium: When a connection control device determines that the connection control device is in a congested state, based on whether a usage of at least one of hardware resources necessary for call processing to establish a call connection is equal to or more than a predetermined threshold value, the CPU of... Agent: Katten Muchin Rosenman LLP

20080043990 - Method and system for archiving data in real-time communications: Consistent with an embodiment of the invention, a communication device enables real-time communications by generating a representation of an analog input signal that is suitable for communication over a real-time communication channel to a remote communication device. In addition, the communication device stores and processes an alternative representation of the... Agent: Sonnenschein Nath & Rosenthal LLP

20080043991 - Instrument uses augmented keypad for text entry: An instrument, analyzer or item of test equipment for some technical discipline is equipped with a numeric keypad that, in addition to the digits zero through nine and the decimal point, and which instead of carrying all the keys ordinarily needed, has been augmented to carry additional sequences of ordered... Agent: Agilent Technologies Inc.

20080043992 - Feedback impedance control for driving a signal: A system for driving a first signal onto a wireline includes a driver and feedback circuitry. The driver drives a deterministic signal onto the wireline with an unknown impedance load. The feedback circuitry measures a quality of the output signal from the wireline and modifies a signal strength of the... Agent: Carr & Ferrell LLP

20080043993 - Integration of cellular phone detection and reporting into a prison telephone system: The present subject matter is directed to an apparatus and methodology for monitoring for the occurrence of use of unauthorized telecommunications equipment within a designated area. The present subject matter has particular utility to the corrections environment in that it discloses a methodology for detecting and reporting the unauthorized operation... Agent: Dority & Manning, P.A.

20080043994 - Telephone having public-address system: A telephone having a PA system includes a telephone set, a handset, a conversion module, and an external loudspeaker. The telephone set is electrically connected to the handset via the conversion module. The external loudspeaker is electrically coupled to the conversion module.... Agent: PCe Industry, Inc. Att. Cheng-ju Chiang Jeffrey T. Knapp

20080043995 - Histogram for controlling a telephone: A telephone is operated in accordance with a histogram of data taken from the operation of one of its components, such as an echo cancelling circuit. The histogram provides a variable threshold for comparison with other signals or a variable control signal.... Agent: Paul F. Wille

20080043996 - Systems and arrangements for controlling audio levels based on user selectable parameters: Methods and arrangements for controlling audio levels according to user selectable features are disclosed. The system can receive a user selection for an alternate mode for audio device. A monitor can monitor audio levels in a physical area and the system can automatically switch an audio device from a current... Agent: Ibm Corporation (jss) C/o Schubert Osterrieder & Nickelson PLLC

20080043997 - Noise threshold matrix for controlling audio processing: A telephone is operated in accordance with a matrix having as one column several zones of noise level, a second column a plurality of thresholds, and having a third column of noise cancellation coefficients. The level of noise in either the receive channel or the transmit channel of the telephone... Agent: Paul F. Wille

20080043998 - Line interface for telephone: A line interface includes a transmit path for an electrical signal, a receive path for an electrical signal, and a reference path coupled from the output of the transmit path to the receive path. The reference path including a filter for matching the impedance of the telephone line. The transmit... Agent: Paul F. Wille

20080043999 - Echo cancellation and noise reduction adaptation during ringing signal playback: A communication device is provided that includes a speaker for outputting a ringing signal, a microphone for receiving the ringing signal, and logic configured to analyze the spectral content of the received ringing signal and adjust noise reduction parameters and echo cancellation parameters based on the analyzed spectral content of... Agent: Harrity Snyder, L.L.P.

20080044000 - Computer system and processor having integrated phone functionality: A computer system including telephone functionality. The computer system includes a first keyboard and a first display. The computer system also includes a processor having at least a first functional unit and a second functional unit, and further includes a phone portion. The computer system may operate in a first... Agent: Huffman Law Group, P.C.

20080044001 - Handset and base unit with semi-translucent finish: An electronic device, such as a handset for providing telephonic communication, having a semi-translucent finish is provided. The handset generally includes a front cover with a display region, an input region and a back cover. The front cover may be formed of a transparent material, such as plastic and be... Agent: Merchant & Gould (microsoft)

20080044003 - In-ear type and ear-plug type earphone with adjustable volume of rear chamber between speaker and housing: An earphone with adjustable volume of a rear chamber between a speaker and a housing is provided, which includes a speaker unit, a housing and a movable element. The speaker is disposed within the housing, and the housing includes a chamber formed behind the speaker unit. The chamber has a... Agent: Jianq Chyun Intellectual Property Office

20080044002 - Wireless headset with extendable microphone: A headset utilizing aN extendable microphone boom that positions the microphone closer to the user's mount when deployed. A wireless headset that is adjustable to the user's face and ear geometry through the use of a flexible joint between the headset housing and the earpiece. A wireless headset utilizing very... Agent: Michael A. Guth

20080044004 - Low-power on-chip headset switch detection: An integrated circuit within a cellular telephone has a wake mode and a sleep mode. In the wake mode, a voltage regulator supplies a regulated voltage onto a MIC BIAS terminal. This voltage biases a microphone of a headset/microphone accessory that is coupled to the cellular telephone. If the user... Agent: Qualcomm Incorporated

20080044005 - Projection headset: An apparatus and method are provided for displaying data or an image from a headset and acquiring data with a headset. In one example, a headset includes a processor, an acoustic transducer operably coupled to the processor, and a projector/scanner operably coupled to the processor for displaying an image on... Agent: Plantronics, Inc.

20080044006 - Remote control system for electric device: a remote control system for at least one electric device, each electric device having device identification data, has a handset comprising a handset transceiver, and a base unit having a telephone function to make a call. The base unit has a base unit transceiver that communicates with the handset wireless... Agent: Oliff & Berridge, PLC

20080044007 - Electronic device: A folding-type electronic device that improves air tightness when the device is folded is provided. A first shell 12 and a second shell 22 are connected via connection portions 31, 33, 35 so that the first and second shells are folded, and when the first shell 12 and the second... Agent: Foley And Lardner LLP Suite 500

20080044008 - Network telephone expansion seat: A network telephone expansion seat including a housing and a signal conversion module is provided. The housing has a bearing portion for disposing a network telephone thereon. The signal conversion module disposed inside the housing has a circuit substrate. At least one connection interface for transmitting data is disposed on... Agent: Rabin & Berdo, PC

20080044009 - Vehicular holding module capable of zooming information displayed on a screen: A vehicular holding module includes a frame for holding an electronic device, and a display device. The electronic device has a screen. The display device is disposed at a side of the frame for zooming information displayed on the screen.... Agent: North America Intellectual Property Corporation

20080037715 - Adaption of emergency calls to the emergency services network based on caller location: The invention includes a technique for integrating emergency calling for VoIP users with legacy emergency services to facilitate adapting to the evolving emergency services network and the services that are available in a given location. Generic location information provided by (or determined for) VoIP emergency callers, typically in civic or... Agent: Mcguinness & Manaras LLP

20080037716 - Method and system to select messages using voice commands and a telephone user interface: A system and method to selectively retrieve stored messages are disclosed. The method comprises receiving a voice command from a user, the voice command comprising at least one spoken search identifier, determining at least one stored message that corresponds to the spoken search identifier, and presenting the at least one... Agent: Schwegman, Lundberg & Woessner, P.A.

20080037719 - Selective security masking within recorded speech: A marker is derived from an interaction between a person and an agent of a business and the agent's user interface. A part of a speech signal that corresponds to a portion of the person's special information is located with the marker. The speech signal results from the interaction between... Agent: Peloquin, PLLC

20080037720 - Voice activated communication using automatically updated address books: A method of communication using voice commands is described where a user's address book is automatically kept up-to-date by gleaning information from contacts listed in the address book and where information in the address book is used for voice dialing and for other communication services.... Agent: David L. Thomson

20080037721 - Method and system for generating and presenting conversation threads having email, voicemail and chat messages: When an electronic message with a voicemail attachment is received, an audio player object and a reply by chat object are displayed simultaneously along with the electronic message. A reply to the electronic message, whether by chat or by email, is associated with the same thread as the electronic message.... Agent: Morgan, Lewis & Bockius, LLP.

20080037722 - Handling notifications in instant messaging systems: To reduce the communications in an IM conversation between two devices, two or more IM events of the conversation at the first device are confirmed by sending to the second device a single IM communication that confirms the most recent of the events. In order that the user of the... Agent: Integral Intellectual Property Inc.

20080037724 - Natural language load alerts: Methods and apparatus, including computer program products, for natural language load alerts. A method includes, in a server residing in a network of interconnected computers, maintaining a database of users and related load preferences, maintaining a database of available loads and related load information, and generating a natural language load... Agent: Holland & Knight LLP

20080037723 - Peer-to-peer broadcasting in a voip system: A method and system provides the ability to use VoIP devices to generate and/or propagate a broadcast message to other devices. A device transmits a broadcast message to a recipient device over a peer-to-peer communication channel. Such a device can be an originator or a propagator designated by a third... Agent: Christensen, O'connor, Johnson, Kindness, PLLC

20080037727 - Audio appliance with speech recognition, voice command control, and speech generation: Methods and devices provided for an audio appliance system that remotely command and control cell phone and various IT, electronic products through voice interface. The voice interface includes voice recognition, and voice generation functions, thus enables the appliance to process information through voice on cell phones/IT products, streamline the information... Agent: Thomas, Kayden, Horstemeyer & Risley, LLP

20080037725 - Checking for permission to record voip messages: Methods and arrangements to check for permission to record Voice over Internet Protocol (VoIP) messages and to respond to requests for permission are contemplated. Embodiments include transformations, code, state machines or other logic to check for permission to record VoIP messages and to respond to requests by transmitting an inquiry... Agent: Ibm Corporation (jss) C/o Schubert Osterrieder & Nickelson PLLC

20080037726 - Method and system for integrating voicemail and electronic messaging: When an electronic message with a voicemail attachment is received, an audio player object and a reply by chat object are displayed simultaneously along with the electronic message. A reply to the electronic message, whether by chat or by email, is associated with the same thread as the electronic message.... Agent: Morgan, Lewis & Bockius, LLP.

20080037730 - Driving directions with selective printing: In one of many possible embodiments, an exemplary system includes a driving directions subsystem configured to provide data representative of driving directions to an access device communicatively coupled to the driving directions subsystem. The driving directions subsystem is further configured to provide at least one selection tool to the access... Agent: Verizon Patent Management Group

20080037733 - Cautious auto-entry for messaging systems: Embodiments of the present invention address deficiencies of the art in respect to auto-entry of addresses in an electronic message and provide a novel and non-obvious method, system and computer program product for cautious auto-entry for messaging systems. In one embodiment of the invention, a cautious auto-completion method can be... Agent: Carey, Rodriguez, Greenberg & Paul, LLP Steven M. Greenberg

20080037731 - Methods, systems, and computer program products for providing message management services: A method, system, and computer program product for creating a reminder to take action on a message is provided. The method includes presenting a message that includes communication detail components and content. The method also includes receiving a request to create a reminder to tale action on the message and... Agent: Cantor Colburn LLP - Bellsouth

20080037732 - Recording a new voice greeting: In one embodiment, a method includes determining whether a user has connected to a voice-message system. The method further includes, automatically and without user input after the connection, prompting the user to create one or more new voice greetings. The method further includes, automatically and without user input after the... Agent: Baker Botts L.L.P.

20080037734 - System and method for fast, reliable setup of voicemail playback: A system and method that enables faster, more reliable setup of voicemail message playback for a mobile device is provided. A mobile device receives an message that alerts the user that a voicemail message has been received. When a user dials into the voicemail system to retrieve the message, a... Agent: Nixon & Vanderhye, PC

20080037735 - Triggering call-handling events: In one embodiment, a method includes identifying a call from a first endpoint to a second endpoint as originating while the second endpoint is connected to a voice mailbox associated with the first endpoint. The method also includes triggering one or more call-handling events in response to the identification of... Agent: Baker Botts L.L.P.

20080037718 - Methods and apparatus for delivering ancillary information to the user of a portable audio device: A personal audio player including an audio program reproduction unit for delivering audio program content to a user and an announcement generator for delivering one or more timed announcement messages or alarm signals to the user of said audio player. A control interface accepts preference data specifying the time at... Agent: Charles G. Call

20080037717 - Telecommunication system using message presentation during a ringing signal period: Marketing of goods and services on telephone lines and during a period from the commencement of a telephone call to the receipt and acceptance of that call (quiescent period) when the recipient of the call actuates his or her telephone. This quiescent period of time, during which a ringing signal... Agent: Orion Law Group

20080037729 - Method and system for communicating across telephone and data networks: A method and system for communicating across telephone and data networks are disclosed. According to one embodiment, a computer-implemented method, comprises receiving a first call from a first user phone that converts the first call from a format of a first local phone network to a first digital call. The... Agent: Orrick, Herrington & Sutcliffe, LLPIPProsecution Department

20080037728 - Method of monitoring a message stream transmitted and/or received by an internet access provider customer within a telecommunication network: A method of monitoring electronic mails transmitted by an Internet access provider customer to a destination message server and/or received by the customer from a message server within a telecommunication network. The method includes the real-time inspection of electronic mails transmitted between the customer and the destination message server and... Agent: Oblon, Spivak, Mcclelland Maier & Neustadt, P.C.

20080037736 - Medical information system having messaging follow-up capabilities: A system for providing medical information to a patient is provided. The system includes a medical information server, including a software engine, coupled to a memory location. The memory location stores a plurality of voice mailboxes. A voice mailbox includes at least two segments. A first segment for test results,... Agent: Macpherson Kwok Chen & Heid LLP

20080037737 - System and method for effecting automatic transfer of telephone calls: For use with call transfer circuitry associated with a central office, an automatic transferring system and method for automatically transferring a telephone call from a called party to a subsequent party and a surveying system incorporating the system or the method. In one embodiment, the automatic transferring system includes: (1)... Agent: Hitt Gaines P.C.

20080037738 - System and method for notifying a user of a calling card balance: Systems and methods for notifying a user of a calling card balance are disclosed. Generally, a calling card platform determines a telephone call using a calling card has ended. The calling card platform recalculates a calling card balance after the telephone call has ended and notifies the user of the... Agent: Brinks Hofer Gilson & Lione

20080037739 - Method and system for implementing charging communication services: A method for implementing charging communication services is provided, wherein, the charging system includes a charging module and an expression analyzer; the charging module first determines a plurality of basic expression factors, and a user configures expressions based on the expression factors; the charging module reads a communication record, obtains... Agent: Ladas & Parry LLP

20080037740 - Intelligent ring-back indicator: The present invention allows a called party to effectively control a ring-back indicator that is presented to callers for incoming calls. For a given called party, ring-back service rules are created to control selection of a ring-back indicator based on desired ring-back criteria. When a call is being presented to... Agent: Withrow & Terranova, P.l.l.c.

20080037741 - Real-time communications architecture and methods for use with a personal computer system: A system and method for improved real-time communications in a computer system that eliminates the distinctions between various communication devices, communication channels and types of communication, including voice, text and video, is provided. When connected for communication, the user may easily move between modalities, including switching devices on which the... Agent: Workman Nydegger/microsoft

20080037742 - Voice over internet protocol payphone dial tone service system: The Payphone Dial Tone Service System receives control and communication data via a VoIP communication connection that originates at an Analog Terminal Adapter and modem connected to the smart payphone. The Analog Terminal Adapter and modem communicate exclusively with the Payphone Dial Tone Service System of the Payphone Dial Tone... Agent: Edward W Greenberg

20080037743 - Devices, methods and computer program products for delaying connection of an incoming telephone call to allow a receiving party additional time to accept the incoming telephone call: A connection of an incoming call to a receiving party is delayed in response to receipt of a delay instruction from the receiving party, to allow the receiving party additional time to accept the incoming telephone call. The delay may be provided by delaying transfer of the incoming call to... Agent: Myers Bigel Sibley & Sajovec, P.A.

20080037746 - Method and system for automatic call redialing: Methods and systems for reestablishing voice communications in the event of a service interruption. The method comprises establishing a call session with a user via a communication device, storing call state and bridge information associated with the call session, determining that the call session has been disconnected, and maintaining the... Agent: Christopher & Weisberg, P.A.

20080037744 - Method of responding to an incoming communication received by a handheld device: A method for replying to an incoming communication received by a handheld electronic device comprises detecting an incoming communication, detecting a selection of one of a number of predetermined responses to the incoming communication and, responsive to detecting a selection, providing the one of said number of predetermined responses. An... Agent: Eckert Seamans Cherin & Mellott

20080037745 - Systems, methods, and media for automated conference calling: Systems, methods, and media for initiating a conference call with other communication devices are disclosed. Embodiments may include a method for initiating a conference call that may include receiving a verbal request to initiate a conference call and analyzing the request by parsing words in the request to detect one... Agent: Ibm Corporation (jss) C/o Schubert Osterrieder & Nickelson PLLC

20080037747 - System and method for providing feature mediation and orchestration on internet protocol service networks: Systems and methods for providing feature mediation and orchestration on SIP-enabled networks are shown. In one exemplary embodiment, a method may include providing a first telephony services application, providing a second telephony services application, and combining a feature of the first telephony services application with a feature of the second... Agent: Chapin Intellectual Property Law, LLC

20080037749 - Adjusting audio volume in a conference call environment: A method of and system for adjusting audio volume in a conference call environment are disclosed. The method comprises associating respective gain factors with each source of a plurality of incoming audio streams. The method further comprises automatically adjusting the volume of each incoming audio stream in accordance with the... Agent: Schwegman, Lundberg & Woessner, P.A.

20080037750 - Floor control based mixing and switching of media: In one embodiment, techniques for optimizing voice quality for a media stream provided to participants in a conference are provided. A first path is provided that provides an unmixed path of media from a first user to participants in the conference. A second path includes a mixed path of media... Agent: Trellis Intellectual Property Law Group, PC

20080037748 - Method of and system for conference calling: The present invention relates generally to the field of telecommunications and more particularly to a method of and system for setting up and initiating conference communications One aspect of the invention is broadly defined as a method of conference communication management comprising the steps of scheduling a conference communication with... Agent: Buckingham, Doolittle & Burroughs, LLP

20080037752 - System and method to identify and associate call legs in session initiation protocol back to back user agents: A system and method for simplifying Session Initiation Protocol (“SIP”) Back To Back User Agent (“B2BUA”) development by associating different call legs with each other across multiple SIP entities. Call legs may be associated with one another through a common or shared identification.... Agent: Siemens Corporation Intellectual Property Department

20080037751 - Systems and methods for multi-media control of audio conferencing: An exemplary method and system are described for providing an easy to use interface for establishing multi-media audio conference calls involving a leader and a plurality of participants. A web-based interface can be used by the leader for establishing, controlling, and providing information associated with the call. Participants can also... Agent: Verizon Patent Management Group

20080037753 - Call priority management system for communication network: A call priority management system is implemented on or as part of one or more communication networks, for allowing authorized calling parties to control call disposition when the party being called is already on another call. In operation, when a first terminal initiates communication with a second terminal that is... Agent: Mccormick, Paulding & Huber LLP

20080037754 - Devices, methods and computer program products for providing subject matter reminders for telephone calls: A telephone call between a first party and a second party is facilitated by presenting to the first party, previously generated notes that relate to subject matter of a future telephone call with the second party, in response to initiation of an outgoing telephone call to the second party by... Agent: Myers Bigel Sibley & Sajovec, P.A.

20080037755 - Personal directory services with directed communication: Included are systems and methods for directing data. At least one embodiment of a method includes receiving a listing for a data provider, the listing including a plurality of criteria related to the data provider and receiving an indication to add at least a portion of the listing to a... Agent: Thomas, Kayden, Horstemeyer & Risley, LLP/ At&t Delaware Intellectual Property, Inc.

20080037756 - Enhanced directory assistance system with voice over ip call handling: A method for operating a directory assistance system responsive to Voice over IP device requests including receiving a first directory assistance request from at least one Voice over IP device and identifying the requested information on a database. The requested information is formatted in the database in accordance with a... Agent: Sofer & Haroun LLP.

20080037757 - Method and apparatus for managing enum records: A method and apparatus for managing ENUM records is disclosed. An apparatus that incorporates teachings of the present disclosure may include, for example, a broker having a detection element that detects a Resource Record (RR) submission made by an IP Multimedia Subsystem (IMS), and a comparison element that retrieves from... Agent: Akerman Senterfitt

20080037758 - Terminal apparatus and control method thereof: Terminal apparatus having a telephone function stores a correlation relationship between a prefix number of a first n digits of a telephone number decided based on a numbering plan and a total number of digits for a telephone number decided based on a numbering plan, for a plurality of types... Agent: Intellectual Property / Technology Law

20080037759 - Methods and systems for wireless number portability without wnp query: Methods and systems are presented for implementing wireless number portability in a wireless communications network, in which an originating switching component determines whether a called number is ported or not based on profile information from a home location register without querying a number portability database.... Agent: Fay Sharpe/lucent

20080037760 - Call flow staffing estimation tool: The present invention provides a call flow staffing estimation tool. A method in accordance with the present invention includes: generating a staffing impact chart for a future period of time based on historical call volume data to a call center, a schedule of agents servicing the call center, and an... Agent: Hoffman, Warnick & D'alessandro LLC

20080037761 - Remotely monitoring call center statistics: A system, method, and computer readable medium for remotely monitoring call center statistics, that comprises, monitoring virtual automated call distribution connection status of an agent, scanning agent desktop environment connection status of the agent, surveying server logon status of the agent, auditing computer schedule status of the agent, observing network... Agent: Michelle A. Zarinelli C/o West Corporation

20080037762 - Call centers with image or video based priority: Disclosed are apparatus and methods for utilizing the camera or video capability of particular communication devices, such as cell phones, to enhance handling of calls, such as emergency calls. In one implementation, when a call is made to an emergency response center (ERC) using an image/video capable communication device is... Agent: Beyer Weaver LLP

20080037764 - Connection recovery in a call center: In one embodiment, a method includes detecting termination of a first connection between a first caller and a first agent during a communication session between the first caller and the first agent. The method also includes storing information indicating a state of the communication session at the termination of the... Agent: Cisco Systems, Inc. Scientific-atlanta, Inc.

20080037763 - Queuing and routing telephone calls: A method and system to process communications in an automatic communication distributor is described. The method may comprise receiving a communication and identifying an originating location from which the communication originates. Thereafter, a determination is made when the originating location corresponds to a predefined high priority geographical area and a... Agent: Schwegman, Lundberg & Woessner, P.A.

20080037765 - Handset keypad: A keypad (1200) includes a plurality of keys (1202) and a plurality of key dividers (1204-1210) wherein each of the key dividers includes a plurality of raised guide portions (1212-1214) and at least one tactile cue portion (1214) that is interposed between the plurality of raised guide portions (1212-1214). In... Agent: Motorola Inc. C/o Vedder Price Kaufman & Kammholz, P.C.

20080037766 - Communication terminal device with echo canceller and its echo canceling method: An uncomfortable feeling due to lack of the speech of a far end speaker and a convergence signal voice (sound) is prevented, and the echo of the far end speaker is removed. A pseudo signal generating circuit has a phase inverter (10) for inverting the phase of a signal, a... Agent: Rabin & Berdo, PC

20080037767 - Adjustable view stand: A stand for a handset having a display is provided. The stand consists of a fixed portion and an adjustable portion coupled to the fixed portion. The adjustable portion is operable to receive the handset and operable for adjustment of a viewing angle of the handset.... Agent: Conley Rose, P.C.

20080037768 - Microphone module and method for fabricating the same: A microphone module. The module comprises a carrier having a first side and an opposing second side and comprising a through hole. A microphone is disposed on the first side of the carrier and corresponding to the through hole. A processing chip is disposed on the first side of the... Agent: Thomas, Kayden, Horstemeyer & Risley, LLP

20080037771 - Handset device with audio porting: A handset device (10) includes a substrate (56) defining a first audio port portion (78) and having a contact pad (266). An adhesive (60) is operatively coupled to the substrate (56). The adhesive (60) defines a second audio port portion (276) stacked with the first audio port portion (278) and... Agent: Motorola Inc. C/o Vedder Price Kaufman & Kammholz, P.C.

20080037770 - Handset device with laminated architecture: A handset device (10) includes a laminated front sub-assembly (15) and a rear housing (20) supporting the laminated front sub-assembly. In addition, in one example, an integrated circuit substrate (24), a battery (28), and a speaker (32) are held adjacent to each other in a non-stacked arrangement in the rear... Agent: Motorola Inc. C/o Vedder Price Kaufman & Kammholz, P.C.

20080037769 - User interface substrate for handset device: A substrate (56) for a handset device (10) includes a keypad contact array (108) on the substrate (56) and a display electrode pattern (604) on the substrate (56). In addition, in one example, the substrate (56) for a handset device (10) may include a first surface and a second surface.... Agent: Motorola Inc. C/o Vedder Price Kaufman & Kammholz, P.C.

20080037772 - Telephone interface circuit: A telephone interface circuit comprising a speech circuit, a control circuit turning on upon receiving a supply of a forward direction trigger current so as to connect first and second telephone lines and the speech circuit, and going off upon receiving a supply of a reverse direction trigger current so... Agent: Intellectual Property / Technology Law

20080037773 - Telephone interface circuit: A telephone interface circuit comprises a first transistor for controlling opening and closing between a speech circuit and subscriber lines, a second transistor for controlling the first transistor to turn on and off, a positive feedback circuit connecting a collector terminal of the first transistor and a base terminal of... Agent: Intellectual Property / Technology Law

20080031433 - System and method for telecommunication audience configuration and handling: Disclosed is a dynamic telecommunication configuration and management service. The service allows an organizer to initiate a conference, such as a telephone conference or virtual meeting, or plurality of individual communication sessions by selecting a profile of a desired audience. The service then selects a proper number of users from... Agent: Woodard, Emhardt, Moriarty, Mcnett & Henry LLP

20080031423 - Proactive maintenance application: Methods and systems for proactively maintaining a telephone system local loop. One embodiment includes acquiring at least one type of information selected from information from a Dynamic Network Analyzer or information from a Loop Facilities and Control System. Another embodiment includes communicating with a communications network and acquiring at least... Agent: Cantor Colburn LLP - Bellsouth

20080031424 - Arrangement for line-testing: This invention generally relates to the arrangements for testing subscriber loops. The invention is based on a solution wherein a test head is behind the high-pass filter of the splitter. In order that this solution is possible, the splitter, i.e. the splitter box has to contain a relay and a... Agent: Procopio, Cory, Hargreaves & Savitch LLP

20080031425 - Voip quality bar and \"toast\" notifications: The present invention provides in one aspect a method and a system for displaying a VoIP quality to a user, so that the user may determine if a specific call should be placed in view of the VoIP quality. The present invention also provides in another aspect a method and... Agent: Lahive & Cockfield, LLP

20080031426 - Audio, video, and navigational law enforcement system and method: A law enforcement recording system is implemented in hardware and software, providing GPS voice-command navigation to the 911 Call origin; a conference call between the 911 caller, 911 operator, and police officers; automatic data recording, including audio and video; and automatic generation of police reports.... Agent: Walter L. Weeks

20080031427 - Selectable audio and mixed background sound for voice messaging system: Methods, systems, computer program products, and methods of doing business by selectably mixing one or more sound files with a telephone caller's voice message, either as background for that message or embedded within the message. Or, the mixing may occur within a telephone conversation between parties. The disclosed techniques enable... Agent: Marcia L. Doubet Law Firm

20080031428 - Audio chunking: A voice mail system that allows for the delivery of voice messages by chunks, thereby optimizing the delivery of the information. When a subscriber attempts to listen to his or her voice mail message, the header information for the first voice mail message is down loaded and played back to... Agent: Smith Frohwein Tempel Greenlee Blaha, LLC

20080031430 - Method and apparatus for establishing communications with a remote node on a switched network based on hypertext calling received from a packet network: Disclosed is a system and a methodology enabling a first provider party to provide to a second recipient party software and services to enable the recipient party to embed in an Internet e-mail of the recipient party directed to an addressee, an HTML hyperlink file which includes a telecommunication initiating... Agent: Robert M. Schwartz, P.A.

20080031429 - Method and apparatus for telephonically accessing and navigating the internet: A method for accessing and browsing the internet through the use of a telephone and the associated DTMF signals is disclosed. The preferred embodiment provides a system that converts the information content of a web page from text to speech (voice signals), signals the hyperlink selections of a web page... Agent: Sterne, Kessler, Goldstein & Fox P.l.l.c.

20080031431 - Telephonic voice message transmission control method: The present invention is directed to a method of controlling transmission of voice messages or information via telephonic voice message systems, which are sometimes referred to as Voice Mail Systems. Users of the system selectively specify voice message transmission instructions for controlling transmission of voice messages directed to them. Upon... Agent: Mckenna Long & Aldridge LLP

20080031432 - Convenience features in a method and system for providing enhanced caller identification: A computer readable storage medium storing computer readable program code, the code configured to provide caller identification information to a called party when standard Caller ID cannot be provided. If standard caller ID information cannot be provided for a call, the call is interrupted by the present service and the... Agent: Brinks Hofer Gilson & Lione

20080031434 - Telephone/transaction entry device and system for entering transaction data into databases: A data transaction processing system in which transaction data is entered by the user in response to prompts in a template which is tailored to each user application. The template and entered data are accumulated into data transactions which are immediately transmitted upon completion to an external database server for... Agent: Law Office Of Scott C Harris

20080031435 - Remote control system: Radio control over a distance beyond the arriving distance of the conventional radio control and transmission of the continuous instruction signal on the real time are possible. The system provides DTMF signal generation means for modulation of a control signal for controlling a controllable section into DTMF signal, VOIP transmission... Agent: Pillsbury Winthrop Shaw Pittman, LLP

20080031436 - Sequentially calling groups of multiple communication devices based on user-specified lists of communication device having assigned priorities: The illustrative embodiment of the present invention provides a find-me service for VoIP. The find-me service allows a user to specify multiple communication devices. Further, the find-me service allows a callee to assign a priority to each communication device specified or in the alternative allows the calle to place the... Agent: Lahive & Cockfield, LLP

20080031437 - Conference bridge server: The invention concerns a conference bridge server (30) for establishing a conference telephone call, and a corresponding method and a computer program product. The conference bridge server (30) comprises input and output means (31, 33) for a plurality of communication connections connecting conference terminals (11 to 16, 20) with the... Agent: Sughrue Mion, PLLC

20080031438 - Method, system, and article for audibly identifying a called party: A dialed number of a called party is received from a calling party. Based on the dialed number, a name of the called party is retrieved from a database. An audio message which includes the name of the called party is generated and communicated to the calling party. A call... Agent: Brinks Hofer Gilson & Lione

20080031439 - Querying asap policy systems: Methods and devices for querying any-service-any-port policy systems are disclosed. A method for a network device to route calls using policy considerations receives a call request associated with a call and queries a policy system to determine if the network can accept the call. A message is then generated that... Agent: Marger Johnson & Mccollom, P.C.

20080031440 - Call protecting method and device for personalized ring back tone in an intelligent network: The present invention relates to a call protecting method for the coloring ring back tones in an intelligent network, wherein said intelligent network includes an intelligent network service control point (SCP), a service switch point (SSP) and an intelligent peripheral (IP). The method includes the following steps: an IP-state detecting... Agent: Castellano PLLC

20080031441 - Method and apparatus for filtering signals: A system (100) and method (300) are disclosed for filtering signals. A system that incorporates teachings of the present disclosure may include, for example, a speech processor (102) having an audio system (212) for audibly transmitting a rendition of a message, and for removing a portion of the rendered message... Agent: Akerman Senterfitt

20080031442 - Delayed adaptation structure for improved double-talk immunity in echo cancellation devices: In a system having an adaptive filter block for receiving a reference signal and adapting to an input signal, and a block for detecting corruption of the input signal by an interference signal and in response limiting adaptation of the adaptive filter block, the improvement comprising delaying and applying the... Agent: Inter-tel, Inc.