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Telephonic communications inventions 07/06

Recently published patent applications awaiting approval from the USPTO. Recent week's RSS XML file available below.
Listing format for abstract view: USPTO application #, Title, Abstract excerpt,Patent Agent. Listing format for list view: USPTO National Class full category number, title of the patent application.

   07/27/2006 > 9 patent applications in 9 patent subcategories.

20060165222 - One number lan based calendar: A system and method for providing data communication between an information system, such as a LAN, and a communication system, such as a PBX operating under control of an automatic call routing system, is disclosed. According to a preferred embodiment, data as to a particular LAN user's schedule, as reflected...

20060165223 - Method and apparatus for managing local resources at service nodes in an intelligent network: A resource management system for an intelligent communications network having one or more distributed service nodes, each service node for providing services relating to an event received at a network resource associated with a service node. The system comprising a first processing tier comprising one or more local execution environments...

20060165224 - Apparatus and method for managing network resources: An apparatus and method of managing resources in a multi protocol label switching (MPLS) network. A separate database is provided that manages resources of network elements that make up the network. Upon receipt of an external call service request, a determination is made as to whether resources for a call...

20060165225 - Telephone interpretation system: In the telephone interpretation system, a control unit accepts a call from a caller terminal, references an interpreter registration table to extract the terminal number of an interpreter who can interpret between the language of the caller and the language of the callee, and connects the caller terminal, the callee...

20060165226 - Automatic, connection-based terminal or user authentication in communication networks: The aim of the invention is to permit the automatic identification of access rights to protected areas in networks, in particular on the Internet. This is achieved by a method for automatically identifying access rights to protected areas in a first network (2) using a unique connection identifier of a...

20060165227 - System and method for distribution of provisioning packets: A software provisioning method and apparatus use a provisioning packet delivery mechanism having a database, a distribution service, and a confirmation service to receive, queue, and confirm delivery of provisioning packet to a computer. When the number of unconfirmed delivery requests exceeds a limit the distribution service may remove the...

20060165228 - Transferring multiple dialogs of a call: Communicating a call having a number of dialogs includes initiating a call between a first endpoint and a second endpoint. A first connection for a primary dialog of the call is established according to a feature. The first endpoint determines that the primary dialog has reached a predetermined state, and...

20060165229 - Method for replacing a telephone exchange by another telephone exchange: A method is disclosed for replacing an existing ITNC (1) by a new ITNC (3). This method requires no new point-code for the new ITNC (3), and is less complex than existing procedures for replacing an ITNC. A step of this method is to configure the new ITNC (3) off-line...

20060165230 - Holder for portable communications devices and associated methods: A holder for a portable communications device is in the shape of a shoe, and includes a base defining a sole of the shoe, and an upper connected to the base. The upper includes a heel section having an opening therein for receiving a lower portion of the portable communications...

  
07/20/2006 > 26 patent applications in 22 patent subcategories.

20060159231 - Apparatus and method for measuring loop insertion loss single-endedly: The system and method of determining insertion loss of a telephone line under test (LUT) determines a first insertion loss as a function of plurality of different equivalent circuit values of the LUT determined at a plurality of different frequencies of a first set of discrete frequencies. A running standard...

20060159232 - System and method for managing a communication network: A method of evaluating a performance of a communication network, such as a digital subscriber line, is discussed. At least one communication performance parameter is collected for a plurality of data objects associated with the communication network. Data objects are related to customer network connections and typically share a relation...

20060159233 - Re-arrangeable analog electrical cross connect: A solid-state electronic switching system is disclosed. The switching system may be used to provide re-arrangeable analog electrical cross connections between telephone lines from a telephone company's central office and telephone lines that lead to subscribers' homes. The central office may reallocate services, without dispatching a technician, by issuing re-arrangement...

20060159234 - Remote initiation of three-way calling at a telematics unit: A method for operating three-way calling for a telematics unit including establishing a first connection between a call center and the telematics unit based on a trouble call request, sending call instructions from the call center to the telematics unit via the first connection based on the trouble call request...

20060159235 - System and method for providing a map image supplimental to automatic location identification information: A system and method that provides a map image as part of, or along with, ALI information by dispatching a map query to a central map server after receipt of the ALI information, which includes an address, geo-coordinates or both. A map image corresponding to the requested location is returned....

20060159236 - Electronic directory telephone: An electronic directory and advertising telephone (“EDP”) includes a telephone handset (6), a display monitor (32), a keyboard (20), and removable memory media (44). The removable memory media (44) preferably includes telephone listings and advertisements, is registered for use with a particular EDP, and is replaced every year. The advertisements...

20060159237 - Systems and methods for rendering voice mail contact information available to a called party: A method, apparatus and computer-readable media which handles a call placed by a caller to a called party, the called party being associated with a mailbox in a message taking entity. The method comprises storing a voice mail message for the called party in the mailbox and obtaining contact information...

20060159238 - Voice talk system, voice talk control apparatus, voice talk control method, and voice talk control program: A voice talk system 1 comprises a voice talk apparatus 11, and a voice talk control apparatus 13 which controls a talk between a sender's user and a receiver's user. In the voice talk control apparatus 13, after voice and additional information are received via a network 14, a database...

20060159239 - Telephone call center distribution system and method: A system and method for distributing a large number of phone calls to individual contacts using private phone lines in an efficient and simple manner by providing a database of contacts with their names and associated phone numbers, providing a plurality of remote computers associated with private phone lines for...

20060159240 - System and method of utilizing a hybrid semantic model for speech recognition: A method for processing a call is disclosed. The method receives a speech input in connection with a call and transforms at least a segment of the speech input into a first textual format. The method also generates a first list of entries based, at least partially, on a consideration...

20060159241 - System and method for providing an interactive voice recognition system: A framework is described for providing a service to a customer via a Interactive Voice Recognition system (IVR) using natural language expressions. The expressions are evaluated using rules-based programming rules. Evaluated expressions determine an eligibility of a business service to be offered to a customer. Interaction with the customer comprises...

20060159242 - Systems and methods for registration and retrieval of voice mail contact information: Methods, apparatus and computer-readable media for registering and retrieving contact information associated with a potential calling party. The registration method comprises receiving an originating address associated with the potential calling party, receiving contact information associated with the potential calling party and storing the originating address associated with the potential calling...

20060159243 - Method, system and apparatus for establishing a packet-based connection with a dial up modem: Apparatus for establishing a packet-based connection between a video display equipment (such as a set-top box) having an analog modem and a remote computer. The translation apparatus receives a connection initiation request from the video display apparatus and responsive to the connection initiation request establishes a modem connection with the...

20060159244 - Method and apparatus for quick modem reconnect: A quick startup procedure for a modem system utilizes known characteristics of a previously established communication channel to reduce the initialization period associated with subsequent connections over the same channel. In response to the establishment of a call, the modem devices determine whether the quick connect protocol is supported. If...

20060159245 - Testing user terminal status: A network system and method of testing the terminal status so as to acquire the link status of the wired/wireless terminals associated to the VoIP-based network includes at least one user terminal which transmits a status message in response to a SIP-based Options message and a soft switch which transmits...

20060159247 - Method for signaling a connection set-up emanating from a calling terminal via a communications network to a called terminal: A method for signaling connection setup emanating from a calling terminal (TLNA) via a communications network to a called terminal (TLNB), where at least one access connection routed to the called terminal is busy, characterized in that, if there is no authorization for such singaling for the relevant called terminal...

20060159246 - Private branch exchange with remote access to features: An apparatus and methods are disclosed that enable a user to access a telecommunications feature of a private branch exchange (e.g., call forwarding, automatic callback, etc.) by calling, from an off-premises telecommunications terminal, a telephone number that routes to the private branch exchange and that corresponds to the feature. When...

20060159248 - Private branch exchange that manages interactions between associated telecommunications terminals: An apparatus and methods are disclosed that provide a plurality of telecommunications management features to a telecommunications terminal that is associated with a corresponding terminal through a private branch exchange. In particular, the illustrative embodiment enables a user to manage the simultaneous use of and interaction between associated telecommunications terminals....

20060159249 - Private branch exchange with call-setup features for off-premises telecommunications terminals: An apparatus and methods are disclosed that enable a user of an off-premises telecommunications terminal (e.g., an employee's cell phone, etc.) that is affiliated with a private branch exchange to call the private branch exchange, specifying a desired telephone number to call in the Public Switched Telephone Network. The private...

20060159250 - Method and configuration for controlling and/or monitoring a terminal connected to a communications system: The invention relates to a method and configuration for controlling and/or monitoring terminals connected to a communications system. In order to control and/or monitor terminals, which are connected to a communications system and which have at least one controllable/monitorable function, an application sends a first message with the call number...

20060159251 - Centralized call transfer method and system: Call transfer method for transferring a call in progress between a first terminal (A) and a second terminal (B) by means of a telecommunication network (1), to a third terminal (C), which method includes steps in which: a call (11) is established between the first and the second terminal; the...

20060159252 - Method of operating a distributed call progress tone detection system: A method of operating a distributed call progress tone detection system. In one embodiment, the method includes: (1) receiving requests from an application over said packet network and transmitting transmit call and control processing commands to a switching partition via a main control unit, (2) providing an interface to corresponding...

20060159253 - Agent status indicator: An agent or customer reprehensive of a business may require a system to monitor communications with one or more customers. In one implementation, the system may include a graphical user interface for the agent, statistics relating to the agent's contact with one or more customers, and an indicator in the...

20060159254 - Method and system for providing a work-at-home telecommunication service: A work-at-home telecommunication service is provided in response to receiving, from a calling party, a service-specific vertical feature code and a dialed number to initiate a call. The call is suspended and a query is sent to a service control point after receiving the vertical feature code and the dialed...

20060159255 - Method for using an auto-dialer to rate contact information entered by visitors to web sites: A method is presented for using an autodialer to automatically rate contact information obtained through a web site. The autodialer automatically calls the contact numbers and records the type of responses received and rating the contact information accordingly....

20060159256 - Microphone: For example, in a headset microphone, sweat generated from the human body is surely prevented from intruding into a microphone unit through a support boom. In a microphone 1 which includes a mounting means (for example, a headband) 10 for mounting the microphone to the human body and a microphone...

  
07/13/2006 > 21 patent applications in 20 patent subcategories.

20060153342 - Emergency call system: An emergency call system includes a private branch exchange which includes a channel section, a storage, and a controller, wherein when any of the plurality of extension terminals originates an emergency call using a representative telephone number of the private branch exchange to a command system, the channel section establishes...

20060153343 - Cordless telephone handset: A cordless telephone handset that does not affect the use of a magnetic pick-up type hearing aid. The cordless telephone handset includes a TDD processing section for controlling transmission and reception by means of TDD communications, and a suppressing device for suppressing variations in the magnetic field generated by the...

20060153344 - Electronic recording and playback device: A recording and playback device which is adapted to play a pre-programmed recording together with a personalized recording is disclosed. More particularly, the device is adapted to synchronize playback of the personalized recording with playback of the pre-programmed recording without the use of complex and/or complicated circuitry. As a result,...

20060153345 - System and method for speech-enabled call routing: A method of processing a call is disclosed. The method can transform speech input from a caller of a call into text and convert the text into an object and an action. The method determines a call destination based on the object and the action. The method can route the...

20060153346 - On-line authentication registration system: The invention provides a process for verifying an on-line registration by telephone. A registrant at least partially completes an on-line registration form at a web-site. During the registration process, the registrant either provides his telephone number, or a verification system telephone number is provided to the registrant. A telephonic connection...

20060153347 - Method and system to enable submission and subsequent retrieval of enhanced voice mail messages: A method suitable for execution by a voice mail system for handling a call placed by a caller. The method comprises providing the caller with an opportunity to submit a voice segment and providing the caller with an opportunity to submit an auxiliary electronic message, such as text or files....

20060153348 - Communication device having advanced and pluggable telephony features: A communication device includes one or more programmable modules for receiving and selectively handling a telephone call including pre-specified caller identification information. The programmable module includes a registry of caller identification information and instructions on how to handle a particular telephone call when the telephone call includes caller identification information...

20060153349 - Method and system for transmission of vocal content by mms: The invention relates to a method of making a sound content available that comprises a step of producing a sound content and sending it by means of a telephone terminal (10) and a step of receiving (20) and storing (32) said sound content with a view to subsequent consultation by...

20060153350 - Method of billing a communication session conducted over a computer network: A method of billing a communication session between a user and a value-added service. A request is received from a user for a communication session, such as a circuit-switched call, a computer-network telephony call or a multimedia session, between the user and a value-added service. Information associated with a credit...

20060153351 - Communication system control method: A method of controlling the operation of a communication system is described, where the system comprises a first entity 2 for sending a first data object 21 to a terminal device 4 and a second entity 3 for sending a second data object to the terminal device at the request...

20060153352 - Communication system: A communication system having a conference server and a conference control unit to which a call control protocol message is transmitted which specifies whether a communication terminal needs to be added to a conference, and/or a conference needs to be created, and/or a conference needs to be terminated, and/or information...

20060153353 - Intelligent secondary call treatment for advanced calling scenarios: Systems and methods for providing intelligent secondary call treatment for advanced calling scenarios are provided. A communication directed to a subscriber address is received. The subscriber address is associated with an advanced calling feature. The communication is sent to the subscriber address and other addresses associated with the subscriber address...

20060153354 - Systems and methods for call screening: The present invention provides flexible, user-definable call screening processes. The user can optionally define to which telecommunication terminals a screened call is to be broadcast to and under what conditions. An incoming call is forwarded to a call management system that asks the caller to leave a voice message. The...

20060153355 - System and method for providing rbt in communication network: Disclosed are systems and methods for providing ring back tones in a communication network. At first, a ring back tone device for storing and playing the ring back tone customized by a subscriber is established in the communication network. Whether a subscriber is a ring back tone service register subscriber...

20060153356 - Contact-center routing based on incentives and/or agent preferences: A new routing protocol for routing service requests in a contact center is provided that takes into account agent preferences. Agents identify their preferences for handling particular types of service requests. The routing protocol takes account of those preferences while still routing calls in a systematic, coordinated and efficient manner....

20060153357 - Method and apparatus for providing contextual information with telephone calls: The present invention is directed to a method for propagating contextual data in an audio communication by storing the contextual data obtained from a calling party in an extensible mark-up language formatted text document. A telephone call between a first party and a second party is converted to a session...

20060153358 - Adaptive notification of an incoming call in a mobile phone: A device and method for handling announcement of an incoming call in a telephone handset at least in part in accordance with a measured ambient noise level is provided. In some embodiments, the disclosed device includes an audio signaling mechanism such as a ringer whose loudness is automatically adjusted in...

20060153359 - Device and method for suppressing echo, in particular in telephones: The present invention relates to a suppression device for an arrangement for the transmission of audio signals, in particular uttered speech, having: an echo reduction unit (4), which is arranged between an input channel (1) for receiving an input audio signal (A1) coming from a remote end and an output...

20060153360 - Speech signal processing with combined noise reduction and echo compensation: A speech signal processing system combines acoustic noise reduction and echo cancellation to enhance acoustic performance. The speech signal processing system may be used in vehicles or other environments where noise-suppressed communication is desirable. The system includes an adaptive beamforming signal processing unit, an adaptive echo compensating unit to reduce...

20060153361 - Controller for on-off switching of power supplies: A controller for on-off switching of power supplies includes: a microprocessor, to which a memory and a power supply interface and reset circuit are connected; a communication interface converting voltage signals between the microprocessor and an RS232 interface; an on-off control circuit which is connected to the microprocessor, comprising at...

20060153362 - Network interface device for fiber optic communications network: A network interface device (NID) for a fiber optic communications network is provided for housing optical, electrical and/or coaxial connections and active and/or passive components. The NID includes a base and a movable panel defining a connections area and a components area. In one embodiment, a first base defines a...

  
07/06/2006 > 53 patent applications in 37 patent subcategories.

20060146986 - Method for training line drivers in a communication system: A method for training line drivers in a communication system; each driver coupled with at least one communication line configured for communicating with subscriber equipment using at least one tone-set; includes the steps of: (a) selecting a test driver; (b) selecting a test line coupled with the test driver; (c)...

20060146990 - Call logging notification apparatus, system and method: A call logging notification apparatus including notification means to notify one or more parties to a conversation that the call is or may be recorded. The call logging notifications can include audio notifications, visual notifications, or any combination of audio and video notifications to different parties to the conversation. The...

20060146988 - Early answer: An answering machine for preventing the ring of phones in the same location, by answering the phone before the other phones on the same line has a chance to answer. This has many uses two examples but not limited to these examples are Sleeping Baby or Third Shift workers trying...

20060146987 - Mechanism for queuing calls: A call processing apparatus (SW) comprises a first queue (Q1) for temporary storage of an incoming call and several parallel second queue systems (Q21-Q23), each corresponding to a different recipient (R1-R3). A recipient selection logic (RS) selects an optimal recipient for the call and terminates it after it has propagated...

20060146991 - Provisioning and management in a message publish/subscribe system: Message publish/subscribe systems are required to process high message volumes with reduced latency and performance bottlenecks. The end-to-end middleware architecture proposed by the present invention is designed for high volume, low-latency messaging by providing, among other things, a central, single point provisioning and management for configuration, provisioning and monitoring system...

20060146989 - System and method for integrating heterogeneous telephone mailboxes: A system and method for integrating heterogeneous phone message mailboxes in a common interface. A message record is created in a data structure of a local telephone device when a phone message received over a first telephone line is stored in a local answering device is completed. A message alert...

20060146992 - System and method for real time monitoring an interactive voice response system: The present invention provides a real-time system and method for monitoring an IVR system. An embedded IVR application monitors the IVR and sends a message in real time to an IVR client each time an IVR activity occurs. An IVR activity can be a receipt of a call or an...

20060146993 - Method and apparatus for enabling native language support preferences in a network: The present invention enables service providers, e.g., VoIP service providers, to offer users the ability to register their native language with a network based service so that all network announcements, network prompts, and network service features can be provided in the user's native language. This provisioned parameter can be entered...

20060146994 - Systems and methods for providing real-time conversation using disparate communication devices: Systems and methods for providing real-time conversation among a plurality of disparate communication devices include receiving a first communication from a first communication device operating in a first communication mode, translating the first communication into a second communication that is suitable for processing by a second communication device operating in...

20060146995 - Method for providing phonemail service using wired and wireless communication: A method for providing a phonemail service using wired/wireless communication. A calling terminal constructs a phonemail message to be transmitted to a called terminal in the form of a plurality of link pages, such that a large amount of data to be transmitted from the calling terminal can be correctly...

20060146996 - Text-to-voice system for communicating operational information from a protective device for a power system to a human voice: The communication system provides audio communication with a user over a phone system of messages and other information originated in non-audio form by a protective device such as a protective relay or the like for an electric power system. The communication system includes a text-to-voice conversion processor responsive to the...

20060146997 - Communications system and method for providing customized messages based on presence and preference information: A communications system provides customized messages based on presence and preference information by collecting presence information and preference information on a plurality of subscribers. The presence information includes information on the availability of a subscriber, while the preference information includes policies for different priority levels of callers. In response to...

20060146999 - Caching engine in a messaging system: Message publish/subscribe systems are required to process high message volumes with reduced latency and performance bottlenecks. The end-to-end middleware architecture proposed by the present invention is designed for high-volume, low-latency messaging and with guaranteed delivery quality of service through data caching that uses a caching engine (CE) with storage and...

20060146998 - System and method for data attachment in live call transfers: A system and method for data attachment to live call transfers allows the call recipient to attach data to a call, unbeknownst to the caller, and transfer the call and the data to a second recipient. Attached data can be subsequently retrieved, viewed, modified or deleted by the second recipient....

20060147000 - Method for in-band entity authentication via telephone: A method of authentication signaling on a telephone system includes preparing an authentication signal to be sent over the telephone system, sending the authentication signal over the telephone system from a first location to a second location, authenticating a user identity using stored authentication information upon receipt of the authentication...

20060147001 - System and method for service-oriented automatic remote control, remote server, and remote control agent: The present invention relates to a remote control system, a remote server, a remote control agent, and a remote control method. According to the present invention, when controlling the remote apparatus to perform a target service, remote apparatus information and service information are searched and a service plan is generated...

20060147002 - Parameter dependent ring tones: A phone (12) identifies the nature of a desired communication by receiving data related to a purpose of the communication from parsers (26) and comparing the data to predetermined criteria specified by filters (24). A ring tone is selected from a set of ring tone responsive to the comparison. The...

20060147003 - Remote telephone access control of multiple home comfort systems: A system allows a consumer to remotely access the status and settings of multiple home comfort systems by telephone. The system comprises a web server connected to the Internet. The web server is programmed to access the multiple home comfort systems. The web server has a data storage device, a...

20060147004 - Method and system for providing enhanced caller identification information including screening invalid calling party numbers: A system and method deliver audible caller identification information when standard Caller ID information is invalid or can not be provided. In one disclosed embodiment, the Caller ID information must include a valid number of digits and a valid area code. If the Caller ID information is not valid, a...

20060147006 - Process for dynamic call routing in real time: A dynamic call routing system includes establishing a plurality of service provider accounts. The service providers submit bids for a per-call charge. A call list is created wherein the service providers are ranked from the highest bidder to the lowest bidder. A telephone call received from a potential customer is...

20060147005 - Queuing system: The present invention is directed to a system and method for organizing customer queues, and particularly to enabling customers to remotely schedule appointments at service stations of a service provider, and to be alerted in real time regarding customer through-flow at the service stations, thereby minimizing physical waiting periods at...

20060147007 - Method and system for providing education-on-demand service: A system for providing contents having different difficulty levels according to a learning ability of a customer. The system includes a home server for determining one difficulty level according to the learning ability calculated from brain waves of a customer. The learning ability may include a concentration level of the...

20060147009 - Integrated voice and video conferencing management: A method and system for coordinating a Voice Over Internet Protocol (VoIP) teleconference. A teleconference operator drags the name of invited attendees into a hot window, which connects the invited attendees to a channel for the teleconference. Each invited attendee's name has a status icon associated with it, indicating if...

20060147008 - Mediator based architecture for first responder interoperability systems (fris): A communication server has a message transfer unit that transfers messages between users operating under different, potentially non-compatible communication systems. A translator is connected to the message transfer unit. The translator translates messages sent to the message transfer unit into formats compatible with the different communication systems. A registration unit...

20060147010 - Method and apparatus for providing multimedia ringback services to mobile user devices in pre-ims networks: The invention comprises a method and apparatus for providing multimedia content to a calling party device. Specifically, the method comprises receiving a multimedia ringback service request in response to a connection request for establishing a connection between the calling party device and a called party device, determining an address associated...

20060147012 - Location-based ringbacks: An apparatus and methods are disclosed that enable a first user of a telecommunications terminal to receive, upon placing a call to a second user, a ringback signal that is based on one or more geo-locations (e.g., the geo-location of the first user, the geo-location of the second user, etc.),...

20060147011 - Log-based ringbacks: An apparatus and methods are disclosed that enable a first user of a telecommunications terminal to receive, upon placing a call to a second user, a ringback signal that is based on information from one or more call logs. Such information might include: the number of times that the first...

20060147013 - Enhanced directory assistance system with voice over ip call handling: A method is provided for operating a directory assistance system. The method includes the steps of storing a plurality of directory listings, including listings relating to identification of Voice over IP devices. A directory request is received for one of the directory listings and a call completion record is generated...

20060147015 - Enhanced directory assistance system with voice over ip call handling: A method for operating a directory assistance system responsive to Voice over IP device requests includes the steps of receiving a directory assistance request from at least one Voice over IP device and identifying the requested information for delivery to the Voice over IP device. The requested information is formatted...

20060147014 - Telephone call handling list for multiple users: Enabling handling of incoming phone calls includes receiving an indication from one or more call recipients reflecting a desire to block future calls from a call source. A number of received indications reflecting a desire to block future calls from the call source is determined and compared to a threshold....

20060147018 - Multi-level skimming of multimedia content using playlists: A skimmed or preview version of multimedia content is provided to a client computer by a server computer using playlists. The skimmed version of multimedia content can be presented to a user of a client computer in less time than presenting the entire multimedia content would require. The server computer...

20060147016 - Network infrastructure for ringbacks: An apparatus and methods are disclosed that enable a caller to specify one or both of (i) the content of a ringback signal that is generated when placing a call, and (ii) one or more properties of the ringback signal. In the first illustrative embodiment of the present invention, a...

20060147017 - Ringbacks based on extrinsic information: An apparatus and methods are disclosed that enable a first user of a telecommunications terminal to receive, upon placing a call to a second user, a ringback signal that is based on information that is extrinsic to the telecommunications system that handles the call (i.e., information that is independent of...

20060147019 - Method and system for routing calls from a standard telephone device to a voice over internet protocol network: The invention enables accessing and using a Voice over Internet Protocol network, and can use a standard telephone to automatically access a VoIP network. A first aspect of the invention uses an auto dialer to transmit digits, such as a network access number, an account number and a PIN, which...

20060147020 - Method for automatic graphical profiling of a system: A method and apparatus for processing unique dialogs from a dialog system to identify paths through the dialog system, each unique dialog having a corresponding identified path and generating a visual call flow representation as a function of the identified paths of the dialog system, the call flow representation including...

20060147021 - Selection of ringback tone indicative of emotional state that is input by user of called communication device: A ringback tone, indicative of an emotional state that is input by a user of a called communication device, is selected to play to a calling communication device during a call to the called communication device....

20060147022 - Vpn dialed number noa conversion: A method and system for handling identical VPN numbers assigned to multiple companies using a nature of address/number identifier initiated as public. The method includes receiving a query from a switch module to determine routing information for a call initiated by a calling party, the query including dialed digits with...

20060147023 - Method and apparatus for providing network announcements about service impairments: The present invention enables information about a service impacting network event to be collected from network operations and automatically conveyed to a Media Server that plays a network announcement to callers into network customer service center. The announcement can be played as an option on an Interactive Voice Response (IVR)...

20060147024 - Business rule web service: A method and apparatus for providing transaction services to one of a plurality of organizations where such transaction services are provided for servicing contacts with clients of the organization through an independently operated contact processing system having a communication connection with the organization through the Internet. The method includes the...

20060147025 - Contact center business modeler: A method and apparatus are provided for automatic call distributors that route calls based in part on timely business information. The method includes providing a simulation model for calculating information and using this information from the model together with key process indicators information to generate decisions for routing calls....

20060147026 - Retrieval of data related to a call center: In recent times, communications service providers have been able to offer large business enterprises the ability to share call center operation among multiple geographically dispersed call centers. In particular, network-resident call handling technologies have been developed for performing some of the handling and queuing of each inbound call within the...

20060147027 - Switching matrix with two control inputs and a hold input at each switching element: A switching matrix has a first number of inputs and a second number of outputs with a conductor arrangement and controllable switching elements by means of which the inputs can be connected with the outputs. The switching matrix has a first number of control lines and a second number of...

20060147028 - Multi-mode, multi-channel psychoacoustic processing for emergency communications: An emergency radio communication system utilizes radios with headset, headphones, earphones and/or custom audio interfaces for a minimum of two audio channels. Each radio receives multiple channel/frequency communications and spatially locates the received communications at predetermined “ear” locations comprising left earphone, right earphone, and both earphones (right and left) according...

20060147029 - System and method facilitating acoustic echo cancellation convergence detection: A system and method facilitating acoustic echo cancellation convergence detection is provided. The invention includes an acoustic echo cancellation convergence detector having a center clipping component, a convergence calculator, a convergence filter and a convergence statistic component. The invention provides for the acoustic echo cancellation convergence detector to provide an...

20060147032 - Acoustic echo devices and methods: Hands-free phones with echo cancellation using dual filters, one fast adapting filter and one slow adapting filter; the choice of filters includes switching with hysteresis from recent performance, and the fast adapting filter has stepsize control to limit relative filter update energy and the slow adapting filter limits filter divergence....

20060147030 - Echo cancellation using adaptive iir and fir filters: Disclosed is a method and system adapted to receive an input signal from a far end transmission, to take in a near end return signal, and to inject into the return signal, prior to sending the return to the far end, a corrective signal whereby, for example, echoes in the...

20060147031 - Echo cancellation using adaptive iir and fir filters: Disclosed is a method and system adapted to receive an input signal from a far end transmission, to take in a near end return signal, and to inject into the return signal, prior to sending the return to the far end, a corrective signal whereby, for example, echoes in the...

20060147033 - Tying device for fastening personal item to a user: A tying device for fastening personal item to a user includes a cylindrical main body made of a material suitable for further finishing, a cord loop assembled to a first end of the main body, and at least a small-sized ring-shaped link assembled to an opposite second end of the...

20060147034 - Communication headset: A headset includes a body and an earphone securely connected to the body. An auxiliary positioning device is provided on the body so that, after the earphone is inserted into an ear channel and the auxiliary is urged against a cochlear cartilage, the headset is positioned....

20060147035 - Hinge assembly for portable electronic devices: A hinge assembly (200) for joining a cover section (110) to a body section (120) of a foldable electronic device (100) includes a main shaft (10), a rotating member (20), a sliding member (30), and a spring (40). The main shaft has a fixing portion (12) at one end, a...

20060147036 - Dailer having a loose-leaf notebook function: The present invention discloses a dialer with a loose-page notebook function which includes a loose-page notebook body and a plurality of turnable telephone number pages, and the number of telephone number pages can be increased, not only providing a flexible number of memory dials for users, but also allowing users...

20060147037 - Device for transforming a digital signal into an acoustic one, and that makes use of a standard phase modulation: A device for transforming a digital signal into an acoustic signal, making use of a standard phase modulation, that comprises a modem chip (1) with a phase modulation of known kind, used until now for the data transmission via cable, conceived and used only for a cable connection, for acquiring...

20060147038 - Method and installation for controlling a telephone call transmitter on an internet network and telephone terminal therefor: To verify the identity of the sender of a telephone call over an Internet network, there is inserted into a field of a call set-up request frame an encrypted control code containing parameters relating to the identity of a telecommunications terminal from which the telephone call is sent. A remote...

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