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Telephonic communications June invention type 06/06

20060140347 - Network telephone system and main apparatus of the network telephone system: A main apparatus is used in a network telephone system for connecting a plurality of main apparatuses each accommodating at least one telephone terminal, through a communication network for packet transmission. The main apparatus includes a communication unit and a detection unit. The communication unit transmits and receives a connection...

20060140348 - System and method for providing depot repair services for information technology equipment: A method for providing repair services comprising the steps of providing a plurality of repair credits associated with a predetermined model of equipment to a customer where the customer has a plurality of units of the predetermined model of equipment. A submitted one of the plurality of units is received...

20060140349 - Apparatus and method for processing acquired signals for arbitrary impedance loads: A method and apparatus adapted to calibrate a test probe and oscilloscope system such that digital samples acquired by the system are processed for representing an arbitrary impedance loading of the device under test. The method and apparatus calibrates the test probe to characterize transfer parameters of the device under...

20060140350 - Method and apparatus for monitoring telephone status: The monitor is for monitoring the status of a first client telephone, and for sending this status information via a central server to an authorized second client telephone. The central server stores a database of registered client telephones and corresponding client telephones that the client may monitor. A user of...

20060140351 - Method and apparatus for providing emergency calls to a disabled endpoint device: The present invention enables the remote activation of a device by a packet-switched service, e.g., VoIP network service for the purposes of receiving calls identified as urgent from a pre-identified calling party when the device is disabled. The present invention enables registered users to select the calling parties they wish...

20060140352 - Secondary subscriber line override system and method: A method and system of utilizing a secondary telephone line service, and in one embodiment encompasses analyzing a dialing sequence to convert from utilizing the secondary telephone line service to utilizing a primary telephone line service without the use of a manual override. By referencing a database of numbers, the...

20060140353 - Method for offering tty/ttd service in a wireless terminal and wireless terminal implementing the same: A method and a terminal are provided for performing a Teletype/Telecommunications Device for the Deaf (TTY/TDD) service where the wireless terminal changes to a vibration mode when the TTY/TDD service is performed. If a called party number and a call key are input, a call connection request signal is transmitted...

20060140354 - Relay for personal interpreter: A relay is described to facilitate communication through the telephone system between hearing users and users who need or desire assistance in understanding voice communications. To overcome the speed limitations inherent in typing, the call assistant at the relay does not type most words but, instead, re-voices the words spoken...

20060140355 - Callback module: The present invention relates to a Callback module for use in a telecommunications system. The telecommunications system comprises a voicemail system for recording messages of a calling party and replaying the recorded voicemail messages at later time. The callback module comprises a calling line identification retrieving part that is adapted...

20060140356 - Home gateway system with telephony functions and method: e

20060140357 - Graphical tool for creating a call routing application: A method, system and apparatus for graphically managing the development of a dynamic call router. In this regard, a graphical tool for creating a dynamic call router can include a language model engine such as a natural language understanding language model engine, a call routing object coupled to the language...

20060140359 - Arrangement in a local computer for sending voice messages to a unified communications system: A user computer, for example a personal computer (PC), includes a recorder configured for generating an audio file having an identifier enabling a unified messaging system to identify the audio file as a voice message, and an e-mail client configured for sending the audio file to a prescribed destination corresponding...

20060140358 - Call handling method and apparatuses: A call handling apparatus includes a recording medium (34) operative to store a call record (38) associated with a call made by a calling party (16) to a called party (17) and received by a plain-old-telephone service (“POTS”) telecommunication interface (19) disposed at an end-user site (14) associated with the...

20060140360 - Methods and systems for rendering voice mail messages amenable to electronic processing by mailbox owners: A method for execution by an owner of a mailbox in a voice mail system. The method comprises using an access device to access a voicemail message contained in the mailbox and entering a command instrumental in causing the voicemail message to be forwarded over a telephone network to a...

20060140363 - Method and apparatus for delivering enhanced messages to a calling party: A method and apparatus are disclosed for delivering enhanced messages to a calling party. A message document address is provided to the calling party that is a pointer or hyperlink to a message document containing a message for the calling party, such as a uniform resource locator (URL) identifying an...

20060140361 - Offline away messages: A computer program or method provides away messages from a first user to other users of a communications system, where the first user has grouped the other users into two or more groups. An interface is provided to the first user that displays representations of the other users in a...

20060140362 - System and method for messaging: A system and method for messaging in which, when a connection to a queue manager (220) is established, the queue manager allocates a Connection Identifier from the same name space (300) as Message Identifiers and returns this information (400) to the user. The user can then use this Connection Identifier...

20060140364 - Electronic device and its control method: An electronic device, which transmits and receives a signal of a certain processing data unit using a credit, comprises an attaching section configured to allocate identification information to a credit to be transmitted, and a management section configured to manage a status of the credit received on the basis of...

20060140365 - System processing information on subjects of business activity: The invention relates to information retrieval network systems and can be used for processing information documents on goods and services of subjects of business activity stored in the memory (5) of a centralized server (1), for retrieving and dispatching the said documents with the aid of remote devices of users...

20060140366 - Information service system, information service method, and information service program: There is provided an information service system, an information service method, and an information service program, the information service system comprising an interactive system 31 that implements an interactive control apparatus 3103 for providing information or executing processing according to an interactive script in response to a request that has...

20060140367 - Report data capture via billing module: A system is provided for reporting call data related to a telecommunications service. The system includes a network element, such as a service control point, that generates billing records. The network element populates a base module with standard data and also populates a local use module, appended to the base...

20060140368 - Method and system for determining maximum transactions within a communications network: A call-transaction forecasting tool taking the form of a computer-implemented method and medium in some embodiments is provided for retrieving, aggregating, sorting, and determining one or more maximum transactions within a communications network. The tool automates the process of manually extracting and analyzing call transactions pertaining to call-duration, call volume,...

20060140369 - Network usage analysis system using revenue from customers in allocating reduced link capacity and method: A network usage analysis system includes a data collector that is coupled to a network comprising a plurality of links. The data collector collects usage data corresponding to an identification of subscribers using a failed link and corresponding to an identification of a pricing plan to which subscribers using the...

20060140370 - Monitoring resource usage in a network: A system, method and computer program product provide a generic accounting management system that can be configured at runtime to monitor and meter resources connected to a network. An accounting manager monitors and meters resource usage on the network. One or more agents collect usage data from one or more...

20060140371 - Universal smdr buffer: The present invention provides a highly flexible system that can receive SMDR messages in many different formats and process these messages to produce useful reports and control information. The system can collect data via a LAN/WAN connection from PBX systems with internal data storage, PBX systems without internal data storage...

20060140372 - Image based caller identifying system: A system for identifying an originator based on an image and a method thereof are disclosed. The method includes: transmitting a session initiate protocol INVITE message by inserting predetermined image information in the session initiate protocol INVITE message at a transmitting terminal; and displaying an image by analyzing image information...

20060140373 - Method to invoke service among devices in home network: This invention discloses a method of calling service among devices in home network, comprising following steps: a service calling party obtains a service handle of the called service by using the characterized information of the service, sends a service calling request information to a called party by using the obtained...

20060140374 - System and method for obtaining a status of an authorization device over a network for administration of theatrical performances: A system and method for determining the status of an authorization device over a network. Output signals indicative of the status of the authorization device are stored in a ticket file. An authorization datastore accesses the ticket file over the first network and obtains the status of the authorization device....

20060140376 - Data transmission apparatus and transmission control program: A data transmission apparatus having a plurality of data transmission functions includes: a transmission operation storage device that, for each data transmission function, stores recipient information that was input during an immediately prior transmission operation; a selecting device that selects one data transmission function from a plurality of data transmission...

20060140375 - System and method for automatically notifying a customer via phone of service restoration: An automated IVR apparatus for notifying entities of costumer-specific information. An automated IVR application that enables subscribers to check the status of their DSL line and to report problems in real time. A “Service Restoration Callback” application enables a service provider to automatically contact a customer via telephone when service...

20060140377 - Method and network structure for moving a call leg: Disclosed herein is a method and a network structure for moving a call leg, and implementing a call leg move with the network structure. The method includes creating a call leg moving interface and its method interface reference parameters, which are used to move a call leg from an original...

20060140378 - Telephone call redirection system: A telephone call redirection system for misdialed telephone numbers is provided. When a caller physically and unintentionally dials one of a set of first numbers subscribed to by the system, the system recognizes the number intended by the caller, and provides the caller with the option of being redirected. If...

20060140380 - Method and apparatus for providing an audible calling party identification for a call waiting service: The present invention enables users of packet-switched network services, e.g., VoIP network services, to hear a very gentle whispering tone that quietly conveys the identity of the calling party when they are engaged in conversation and to receive a call-waiting signal. The tone is audible only to the called party...

20060140379 - Telephone device: A portable telephone apparatus 100 according to the present invention comprises a call waiting section and a telephone number acquisition section that can acquire telephone numbers of telephone apparatuses on the other end of lines. A telephone directory information registration section 109 registers telephone numbers associated with information on names....

20060140381 - Method and apparatus for segmenting communication network customers into service tiers: The present invention enables a capability to identify high spending, or high tier, customers of packet-switched network services, e.g., VoIP network services and provide them with a higher level of service than lower paying, or normal tier, customers. For example, these highly valued customers can be offered free trials or...

20060140382 - Technique for providing a telecommunications user with a service based on the user's location: A broadband telecommunications carrier routes a location-based service call, e.g., an emergency service call, through a facility shared by an information/call center. This facility receives the call, along with information indicative of the location of the call originating device and, thus, the caller's location. Based on such location information, it...

20060140383 - Network re-routing systems and methods: A telecommunications system includes a local data switch in communication with a first interexchange carrier network and a customer computer in communication with the local data switch. When there is a disruption in a first interexchange carrier network, the customer computer can reconfigure the local data switch from a customer...

20060140384 - Method and system for routing a communication through an alternate carrier: A method and system for routing a communication through an alternate carrier. The A method includes recognizing an input number upon which a call is based, assigning primary, alternate and secondary interexchange carriers responsive to the recognizing, and sequentially routing an input number from a node among primary, alternate, and...

20060140385 - Method for deploying, provisioning and storing initial filter criteria: The inventors provide herein methods for the decomposition of initial Filter Criteria (iFCs) into user-independent, global data and user specific data. In various embodiments of the present invention, the approach is based on Trigger point templates that represent families of trigger points, which are able to be instantiated to real...

20060140386 - Authenticating a caller before providing the caller with access to one or more secured resources: In one embodiment, a system authenticates a caller before providing the caller with access to one or more secured resources. Identification and verification data is stored during system enrollment of known persons. A processing system, in a current call initiated by a caller and prior to identification of the caller,...

20060140387 - Call progress tone generation in a communication system: In a communication system, call tones are individually associated with call messages. The communication system comprises a wireless communication system and a wireless user device. The wireless user device transfers a call tone request to the wireless communication system over a wireless link. The wireless communication system transfers one of...

20060140388 - Processing messages of agents: This invention provides methods, systems and apparatus for processing a message of a large number of agents. An example of an apparatus includes: a memory; means for managing a state of an agent based on whether the agent is in the memory and whether there is a message, by determining...

20060140389 - System and method for providing a service to a customer via a communication link: A system and a method for providing a service begins when a customer establishes a communication link, such as a telecommunications link, with a service provider, such as directory assistance. An exchange of information occurs, and a service, such as a telephone number or catalog order, is provided by the...

20060140390 - Method of preference driven segmentation routing: A method and apparatus are provided for assigning a plurality of agents to a plurality of contacts. The method includes the steps of providing an ordered list of agent preferences for each contact of the plurality of contacts, providing an ordered list of contact preferences for each agent of the...

20060140391 - Supervised paging, messaging background music and emergency voice evacuation system: The present invention generally discloses a supervised paging, messaging background music and emergency voice evacuation system. In one embodiment, the system comprises at least one telephone zone controller and at least one telephone zone paging speaker splitter or addressable paging splitter. Specifically, telephone zone controller acts as a controlling authority...

20060140393 - Echo canceller employing dual-h architecture having improved non-linear echo path detection: An echo canceller circuit for use in an echo canceller system is set forth that provides sensitive non-linear echo path response detection. The echo canceller circuit comprises a first digital filter having non-adaptive tap coefficients to simulate an echo response occurring during a call. A second digital filter having adaptive...

20060140392 - Echo detector having correlator with preprocessing: An echo detector correlates between an incoming signal an echo signal to determine echo delay. A preprocesssor extracts a characteristic pattern such as a binary pattern derived by thresholding an averaged power of each signal. This pattern is down sampled then used for the correlation, and delay is deduced from...

20060140394 - Shrink wrap protection for portable wireless devices: A method for protecting a portable wireless device comprises providing a heat-shrinkable, light transmitting plastic bag; inserting the wireless device within the bag; heat shrinking the bag to intimately contact the outer surfaces of the wireless device with the interior surface of the bag. A protective bag for portable wireless...

20060140395 - Method for assembling clip for electronic device retainer and connecting structure of the clip: A method for assembling a clip for a mobile phone retainer having a slider connection, the clip including a top plate and a bottom plate including fitting a clip retaining member into a through hole formed at the center of the bottom plate of the clip, fitting insertion protrusions of...

20060140396 - Mobile terminal and a method of operating it: A mobile terminal having three parts rotatably interconnected by hinges. The terminal can be a mobile telephone having an operative position where a microphone and a loudspeaker are positioned for conversation. When not in operation, the terminal may be positioned around a user's wrist in a safe manner. Removing the...

20060133581 - Method and apparatus for monitoring telephone status: The monitor is for monitoring the status of a first client telephone, and for sending this status information via a central server to an authorized second client telephone. The central server stores a database of registered client telephones and corresponding client telephones that the client may monitor. A user of...

20060133582 - System and method for vital communications connectivity: A communications system is disclosed that is capable of collecting, processing, and transmitting information signals over communications networks originating within the same or different communications networks, the communications system having a means for developing, identifying, and/or utilizing electronic trigger signals generated by calls initiated within a first communications network, a...

20060133583 - Method and system for unifying phonebook for varied hearing disabilities: A network device, relay service, system and method for electronic communication between a hearing-capable user and a hearing-impaired user includes a network device for use by a hearing-impaired user to communicate with a first voice phone of a called or hearing-capable user via a relay service. An electronic phonebook within...

20060133584 - Telephone voice control system, intermediate processing apparatus and exchange: There is disclosed a telephone voice control system capable of reducing the load on an application program in CTI technology to enable loading of the application program. This system is furnished with an intermediate processing unit (middleware) and an application program. The intermediate processing unit is provided with a call...

20060133585 - Message translations: Systems for translating text messages in an instant messaging system comprise a translation engine for translating text messages into a preferred language of a recipient of the text messages. The systems are configured to send and receive the text messages and to determine whether the text messages that are received...

20060133586 - Information notification system and information notification method: A notification-purpose user state managing apparatus, a notification controlling apparatus, an information notification apparatus, an information notification system and an information notification method capable of reducing an unpleasant feeling and a burden and encouraging a user to recognize information are provided. The information notification system includes a notification-purpose user state...

20060133587 - System and method for speech recognition-enabled automatic call routing: A system and method are disclosed for processing a call by receiving caller input in a speech format and utilizing phonemes to convert the speech input into word strings. The word strings are then converted into at least one object and at least one action. A synonym table is utilized...

20060133588 - Telephone outlet for implementing a local area network over telephone lines and a local area network using such outlets: A network for transporting power and multiplexed data and digital telephone signals. The network includes at least three nodes and first and second wiring segments in a building for carrying the multiplexed data and digital telephone signals, and at least one of the segments is configured to additionally carry a...

20060133589 - Transaction sets for automated electronic ordering of telecommunications products and services: A system and method for electronically exchanging information related to telecommunication services includes separating data representing the information to be exchanged into predefined segments corresponding to telecommunication services, associating a segment identification code with each segment, and grouping each segment identification code with corresponding data. The system and method also...

20060133590 - Missed call alerts: The present invention discloses a method of providing a Missed Call Alert (MCA) for a missed call to a first device in a first telecommunications network, wherein the MCA is provided to a second device in a second telecommunications network. The method comprises forwarding a call missed by the first...

20060133591 - Call screening apparatus and method: A method of screening incoming telephone calls and programming screening options and apparatus that allows incoming calls to be screened according to various criteria programmed by a subscriber....

20060133592 - Method and system for providing enhanced caller identification information including total call control for all received calls: All calls terminating to a customer's directory number are intercepted. If caller identification information can be presented, the call is forwarded to a service node for disposition. The service node reconfigures signaling information of the call so that the call is not intercepted, then forwards the call to the subscriber's...

20060133593 - Method and system for providing enhanced caller identification information including total call control for all received calls: All calls terminating to a customer's directory number are intercepted. If caller identification information can be presented, the call is forwarded to a service node for disposition. The service node reconfigures signaling information of the call so that the call is not intercepted, then forwards the call to the subscriber's...

20060133594 - Call center apparatus and functionality in telephony: A client-server telephone call router system as part of a customer premises system has a client-server router adapted to execute on a telephony switch, such as a public branch exchange (PBX) or other telephony switch, or on a processor connected by CTI link to a telephony switch. The telephony switch...

20060133595 - Method and systems for intelligent signaling router-based surveillance: Methods and systems for intelligent signaling-router-based surveillance are disclosed. A surveillance and signaling router receives call signaling messages, identifies call signaling messages associated with users under surveillance and determines a surveillance type for the call signaling messages. If the surveillance type is content-related, the surveillance and signaling router forwards the...

20060133596 - Centrex replacement acd: The system for connecting an incoming call to a Central Office (CO) to an agent for servicing the call, comprises: an Automatic Call Distributor (ACD) coupled to the CO; at least one agent position connected to the CO; a server computer; circuitry for connecting an incoming call via a trunk...

20060133597 - System for protecting personal information of a customer when receiving on-line services from a service provider: Disclosed is an information protection system of an on-line service provider connected with customers' telephones through a telephone network for protecting important personal information of the customers from being leaked by tapping the customers' telephone lines, which includes an IVR system for collecting the customers' information-input patterns based on the...

20060133600 - Flexible hybrid structure tunable for different telecom market solutions: A hybrid circuit for use with a transformer includes a differential transmit amplifier having first and second input terminals for receiving a signal to be transmitted and a pair of output terminals that may be coupled to the transformer. The hybrid circuit also includes a summing node receive amplifier having...

20060133599 - Isolation of transmit and receive signals: A method and apparatus for isolating transmit and receive signals in a communication system utilizing a common channel for both incoming and outgoing signals. In one embodiment a tuned hybrid or isolation circuit is provided with a high-frequency pre-emphasis response. The tuned hybrid rejects the transmit signal from the receive...

20060133598 - Isolation of transmit and receive signals in full-duplex communication systems: A method and apparatus for isolating transmit and receive signals in a communication system utilizing a common channel for both incoming and outgoing signals. In one embodiment a tuned hybrid or isolation circuit is provided with a high-frequency pre-emphasis response. The tuned hybrid rejects the transmit signal from the receive...

20060133601 - Supply circuit for supplying a two-wire line: A supply circuit for supplying a two-wire line comprises a first resistor connected between a first supply voltage potential and a first two-wire line connection of a two-wire line, a current-limiting device connected between a second two-wire line connection of the two-wire line and a second supply voltage potential and...

20060133602 - Flexible hook switch driver circuit: Disclosed is a switch driver circuit is shown where the circuit can control current driven devices and drive devices across a capacitive barrier. A mode control signal determines whether the circuit is in a current mode or a capacitive mode. In current mode, the circuit provides a current output signal...

20060126798 - Methods and systems for measuring the perceptual quality of communications: Described are methods, systems, and devices that include obtaining a first measured perceptual quality by measuring, at a first location associated with a communications network, a perceptual quality of a first communication transmitted from the first location to a second location associated with the communications network, obtaining a second measured...

20060126799 - Fault injection: A system and method for injecting faults are described. Faults may be injected into a process to determine if a given module handles the fault properly....

20060126800 - Fault injection object: A system and method for injecting faults are described. Faults may be injected into a process to determine if a given module handles the fault properly....

20060126801 - Trouble ticket monitoring system having internet enabled and web-based graphical user interface to trouble ticket workload management systems: A trouble ticket monitoring system includes an Internet enabled and Web-based graphical user interface (GUI) to trouble ticket workload management systems such as legacy WFAC, WFADO, and WFADI systems. A dashboard application implements the GUI to essentially enable everything that can be done on WFA systems to be able to...

20060126802 - Nonverbal communication device: This invention discloses a communication device to facilitate the communication abilities of speech-impaired individuals. In particular, the communication device is designed to offer those speech-impaired individuals with limited manual motor capacities the ability to communicate quickly and unambiguously....

20060126804 - Method and system of automatically pausing an automated voice session: A method for providing communication with an automated voice system includes establishing a first communication session between a caller and the automated voice system. The first communication session includes a call thread. The method also includes receiving a signal indicative of a call event. In response to receiving the signal...

20060126803 - Method and system of pausing an ivr session: Disclosed is a method for providing communication with an interactive voice response system that includes establishing a communication session between a caller and an interactive voice response system. The communication session includes a call thread. The method includes detecting a pause condition associated with the communication session and pausing the...

20060126805 - Method of managing multimedia data and mobile communication terminal equipped with function of managing multimedia data: A mobile communication terminal having a function of managing multimedia data is provided, including: a main memory including a multimedia database storing the multimedia data; a signal processor converting the multimedia data stored in the main memory into data of a format suitable to be output to a display of...

20060126806 - Methods and systems for telephony call-back processing: The present invention provides flexible call processing. In one embodiment, a first call from a calling party intended for a called party is received at a call processing system. The call processing system places a second call to a telephonic device associated with the called party. The calling party and...

20060126807 - Music on hold device: The invention described herein is an external telephone accessory for the purpose of placing a call in an on-hold state while simultaneously providing the caller on hold with music from a CD player, mp3 player, computer sound card, or other external audio source. The basic form of the invention consists...

20060126809 - Http extension header for metering information: A packet inspection system is provided with data inspection logic for inspecting subscriber packet traffic. The system includes a pre-rating classification table associated with the data inspection logic. The pre-rating classification table includes a table having one or more entry for static or slowly changing rating aspects of traffic applications...

20060126808 - System and method for measurement of call deflection: The disclosure is directed to a method of providing computer assisted user support to a computer user. The method includes collecting customer identification information for a user of a computer assisted user support tool. The method further includes collecting trouble report information in response to use of the computer assisted...

20060126810 - Method for handling telephone calls directed to telephone numbers of terminated users that have been reassigned to new users: A comprehensive method for handling telephone calls directed to a telephone number of a terminated user that has been reassigned to a new user. The present invention provides user with a notification service that intercepts telephone calls to said telephone number and notifies callers that the telephone number has been...

20060126811 - System and method for routing calls: A method of processing call is disclosed. In a particular embodiment, the method includes prompting a caller for information. The method further includes selecting a resource to process the information, determining a delay time to estimate when the resource will be available to the caller, providing a message to the...

20060126812 - Method and system for sharing one or more graphics images between devices using profiles: The present invention provides a method and system for sharing one or more graphics images between devices using profiles. A request to establish a communications link is transmitted from a first device to a second device using a first profile. A response indicating acceptance of the first profile or a...

20060126813 - Self-provisioning of loops in elp lec environments: Described is a method for self provisioning of loops. The method includes receiving, from a customer, a registration for a service, the registration comprising specifications for at least one of a customer device, a unique hardware encoded identity of the customer device, a requested service and an access pipe identifier....

20060126814 - Ain enabled automated directory assistance in a telecommunications network: In a telecommunications network comprised of wireline and wireless subscribers, automated directory assistance is provided through a plurality of directory assistance voice peripherals. Such directory assistance voice peripherals are able to query the subscriber requesting assistance in response to a dialed 411 or other directory assistance request. A subscriber request...

20060126815 - Method for providing subscriber-based ringback tone through a call-orginating exchanger: The present invention relates to method for providing an arbitrary sound, chosen by a called subscriber, instead of ringback tone to a calling subscriber through a call-originating exchanger. In this present invention, if a call is generated to an exchanger, the call-originating exchanger requests a trunk connection to a sound...

20060126816 - Method and system for communicating with an automatic call distributor system agent: A method for communicating with an automatic call distributor system agent includes communicating through a communications link with a first agent of a plurality of agents associated with an automatic call distributor (ACD) system. The plurality of agents are able to receive user calls distributed by the ACD system. The...

20060126817 - Method and apparatus for simultaneously monitoring computer user screen and telephone activity from a remote location: Systems and methods for monitoring computer user screen an telephone activity from a remote location are provided. The method includes the steps of recording data corresponding to two actual sequential screen changes at the monitored workstation and storing the screen change-related data; recording data corresponding to audio telephone conversation occurring...

20060126818 - Communication center application: Methods, systems, and products are disclosed for creating a record with a customer. One method receives at a communication center a request for support from the customer. A data field is presented to an agent for entry of information identifying the customer. A menu of options is presented that allows...

20060126820 - Call processing and subscriber registration systems and methods: The present invention relates to telecommunications, and in particular, to systems and processes for processing telephone calls and providing telephony services. In one embodiment, a call processing system, compromises a first telephony interface configured to receive a call from a caller, a storage device configured to store a greeting, and...

20060126819 - System and method for identifying a caller using associated sounds: A system (10) and method for identifying a caller using associated voice or sound announcements is disclosed. An associated voice announcement or announcements may be in calling party's own voice. The system (10) is capable of playing a different announcement in place of each ring. The different announcements may be...

20060126821 - Telephone interpretation assistance device and telephone interpretation system using the same: A telephone interpretation assistance device includes a headset connection jack intended for an interpretee, a headset connection jack intended for a conversation partner, a telephone connection jack, a synthesis circuit for synthesizing voice signals input from the respective headset connection jacks, and outputting the result to the telephone connection jack,...

20060126822 - System for limiting receive audio: A system for limiting a received audio signal in a communication system is provided. The receive audio signal is limited prior to being played over a loudspeaker to insure that the loudspeaker output will not be clipped when picked up by a nearby microphone associated with the communication system. By...

20060126823 - Device and method for processing audio signals and telecommunication set equipped with such a processing device: s

20060126824 - Portable electronic device clamp: Provided is a clamp for fastening a portable electronic device. The clamp comprises two spring biased sliding arms and a spring biased trigger member. Pushing the trigger member toward the body will move the shuttle member upward to unlock both arms for extending thereafter. In response to sandwiching the device...

20060126825 - Input device, especially for a mobile telephone, module comprising an input device, mobile telephone and method for the production thereof: The present disclosure relates to an input device, especially for a mobile telephone, a module comprising an input device and a method for the production of an input device and/or a module. An input device is provided, including, a module comprising an input device, a mobile telephone and a production...

20060115056 - Method for the detection of impedances and for the qualification of the telephone lines: The invention relates to a method for detection of impedances, in particular along inductances, in telephone lines of the type with two metal wires as signal conductors (twisted pair), having the following method steps: a test signal in the form of an AC voltage is fed into the telephone line,...

20060115057 - Method and system for control of a voice/data communications device using a radio frequency component: Methods and systems are provided to locate, route, and/or otherwise process a radio frequency emergency communications signal from a VoIP communication device equipped with a location positioning system and an emergency communications computer software product. The software identifies an emergency communications address, activates the location positioning system, and communicates location...

20060115058 - System and method for controlling a digital video recorder on a cable network: A system and method for controlling a digital video recorder on a cable network. Signaling associated with the answering or initiation of a digital telephone call by a digital telephone subscriber is used to issue commands to a digital video recorder (DVR). A signal is generated by an MTA when...

20060115059 - Image-forming device: An image-forming device includes an image-forming unit, a casing and a handset cradle. The image-forming unit that forms an image on a recording medium includes a process unit that has a consumable unit. The casing accommodates the process unit. The casing has a top surface, a bottom surface, at least...

20060115061 - Call reporting: A technique for near real-time reporting of telephone number usage to a computer is disclosed. According to the technique, signaling protocol data is collected for telephone calls that involve telephone numbers associated with the user. The signaling protocol data is decoded and call information records (CIRs) are generated from the...

20060115060 - Network support for call record privacy: Embodiments of the method and system provide for network support for call record privacy in a telecommunication system. The method in an embodiment may have the steps of: checking for a subscription to the call record privacy feature by a subscriber; checking if the call record privacy feature is active...

20060115062 - System and method for providing caller id service in a multi-region cable network: A system and method for providing caller ID in a multi-region cable network. Caller identifying (CID) information of an incoming VoIP call is provided to a digital telephone subscriber through a video termination device (VTD) using a path that is different from the path by which the VoIP call packets...

20060115063 - Transmitting data via caller-id information: The present invention provides a method for transmitting data via Caller-ID information. An initiating device initiates phone calls, with their associated Caller-ID information, over a phone line to a callee. The data is identified by the Caller-ID information. The Caller-ID information that identifies the data may be a phone number...

20060115064 - Method and apparatus for handling an incoming call: A method for handling an incoming call received at an inbound terminal via an analog line is described. The method comprises receiving the incoming call at the inbound terminal; storing caller ID data enabling identification of incoming call; comparing a stored existing caller ID with the stored current caller ID...

20060115065 - Control method of communication terminal the communication terminal and control program of the communication terminal: A control method of a communication terminal having a telephone directory user interface and a communication system, the control method and system include storing a plurality of telephone numbers corresponding to a destination user as telephone directory data, requesting a notification of location information of the destination user to a...

20060115066 - Transfer back: A communication system includes logic to detect a second communication device in proximity to a first communication device engaged in a call, logic to provide substantially uninterrupted transfer of the call to the second communication device, and logic to transfer in a substantially uninterrupted fashion at least a portion of...

20060115067 - Transfer then sleep: A second communication device is detected in proximity to a first communication device engaged in a call. A substantially uninterrupted transfer of the call is provided from the first communication device to the second communication device. At least a part of the first communication device is placed into a sleep...

20060115068 - Virtual service switching function: A method for providing a virtual service switching function includes receiving a first message from a switch in a telephone network indicative of initiation of a call, the first message including a service parameter that is applicable to the call. Responsively to the service parameter, first and second service control...

20060115069 - Ss7 telecommunications node and method for synthetic global title translation: A telecommunications node (e.g., signalling transfer point) and method are described herein that implement a synthetic GTT transformation function which allows a direct address SCCP message received from a legacy switch to be transformed into a GTA SCCP message that can be propagated to another switch (located in the same...

20060115070 - System and method for utilizing confidence levels in automated call routing: A call routing system prompts a caller for information and receives a response from the caller. Based on the caller's response, a confidence value is assigned to the call. The confidence value can be assigned based on the likelihood that the received information is consistent with the prompt and other...

20060115071 - Method for detecting availability of non-traditional agent: A method is provided for distribution and assignment of calls to an agent that has confirmed its current availability status. In one embodiment an agent is selected by the system and prompted for its current availability. If the agent is available, the call is routed to the agent. If the...

20060115072 - Methods and systems for management of data for multiple call centers: Computer-implemented methods and systems for management of real-time and historical data for multiple call centers in which real-time and historical data are received electronically from a plurality of call center sites and displayed simultaneously for each of the plurality of call center sites on a single display screen in a...

20060115073 - Contact center system independent of line key status or current agent activity/state: A method and apparatus are provided for controlling a plurality of contacts with respective clients on a terminal of an agent of an organization. The method includes the steps of setting up the plurality of contacts with the respective clients under an Internet protocol and simultaneously displaying a respective line...

20060115074 - Method of storing information within an acd: A method and apparatus are provided for storing data from an automatic contact distributor for access through the Internet. The method includes the steps of transferring information from a first resource of the automatic contact distributor to a database through the Internet where the transferred information is encoded within a...

20060115075 - Dialing methods and related devices: Dialing methods for use in a device having a keypad. The keypad comprises a plurality of dual-purpose keys and non-numerical-purpose keys. The dual-purpose key has different input definitions in a letter mode and a number mode, and the non-numerical-purpose key does not have a numerical input definition. First, at least...

20060115076 - Programmable subscriber line circuit partitioned into high voltage interface and digital control subsections: A subscriber line interface circuit has a battery-powered, high voltage analog section, that drives tip and ring lines of a subscriber loop, and a mixed signal (low voltage and digital signal processing) section, that monitors and controls the high voltage analog section. An input signal receiving unit of the high...

20060115077 - Echo canceller employing dual-h architecture having variable adaptive gain settings: An echo canceller circuit for use in an echo canceller system is set forth that provides sensitive double-talk detection. The echo canceller circuit comprises a second digital filter having adaptive tap coefficients to stimulate an echo response occurring during the call. The adaptive tap coefficients of the second digital filter...

20060115078 - Echo canceller having improved non-linear processor: A non-linear processor for use in an echo canceller is set forth. The non-linear processor includes a center clipping digital filter receiving an echo compensated signal. The non-linear processor provides a center clipped output signal having non-linear thresholds at values of +TNLP and −TNLP. The value of TNLP is dynamically...