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  System and method for automated package pick-up and deliveryUSPTO Application #: 20060020489Title: System and method for automated package pick-up and delivery Abstract: A system and method for automated package delivery and pick-up include at least one package portal located in a delivery and pick-up station to receive and dispense packages from the station. A station controller is coupled to an information input system and the package receiving and dispensing portal mechanism, and is arranged to associate package and intended recipient identification information with a received package. The controller is also arranged to process identification information, which may include biometric information, to authenticate the identity of an intended recipient, and to permit dispensing of the package from the at least one portal in response thereto. The station supports unattended delivery and pick-up of packages to improve overall efficiency of a package delivery system as well as user convenience and safety. (end of abstract) Agent: Brooks Kushman P.C. - Southfield, MI, US Inventor: Michael A. Rivalto USPTO Applicaton #: 20060020489 - Class: 705001000 (USPTO) Related Patent Categories: Data Processing: Financial, Business Practice, Management, Or Cost/price Determination, Automated Electrical Financial Or Business Practice Or Management Arrangement The Patent Description & Claims data below is from USPTO Patent Application 20060020489. Brief Patent Description - Full Patent Description - Patent Application Claims
BACKGROUND OF THE INVENTION [0001] 1. Field of the Invention [0002] The present invention relates to package or parcel delivery arrangements suitable for receiving and delivering shipped packages. [0003] 2. Background Art [0004] Generally, known package pick-up and delivery arrangements used to distribute goods or packages fundamentally operate on human interaction. For example, goods are typically collected by a courier at a drop box or scheduled on-site pick-up. Information identifying the packages and their destination is typically entered into a centralized tracking database by the courier or other personnel. The packages are then transported to a distribution node for sorting, routing, and hand delivery to the intended destination. Delivery of the packages again requires a courier to physically carry the package to the intended destination. If a package can not be delivered to the destination, for example a home residence where none of the occupants are home at the time of delivery, the package must be couriered to a retention facility for later pick-up by the intended party or another delivery attempt must be scheduled. [0005] Because of the need for couriers to physically travel to the point of pick-up and delivery, such arrangements are inherently inefficient in management of time and resources. This is particularly true because of the high rate of missed deliveries where the intended recipient was not present at the destination. For residential delivery, missed deliveries have become particularly problematic due to the ever increasing amount of shipping resulting from increased on-line purchasing of goods. In addition, hand delivery of packages can pose significant risks to the safety of couriers who must sometimes travel to high crime areas in order to pick-up or deliver packages. [0006] Because of the high level of inefficiency, inconvenience, and potential danger to couriers in traditional package delivery systems, shipping companies have made some attempts to provide consolidated drop-off services that allow shipped packages to be sent to a neutral drop-off site for subsequent pick-up by the intended party. As a consequence, such arrangements eliminate the need for a courier to travel to the intended destination. However, known arrangements require recipients to be pre-registered and to specifically designate such delivery as part of the shipping instructions. In addition, unique PIN-type authentication arrangements are typically employed in order to authenticate the intended party at the time of package pick-up. Such PIN-type arrangements tend to be inconvenient, as well as add to the overall complexity of maintaining the system as a result of the need to assign and manage the unique PIN numbers. Still further, such arrangements may present certain risks and additional costs relating to liability for the shipped packages while being held for pick-up. [0007] Thus, a need exists for a practical way of delivering packages or parcels that satisfactorily addresses these issues. SUMMARY OF THE INVENTION [0008] In accordance with one aspect of the present invention, an automated package delivery and pick-up arrangement is provided that allows unattended delivery and pick-up of packages in a user-friendly manner. [0009] In accordance with this and other aspects, the present invention provides an automated package delivery and pick-up station having a housing, at least one information input system coupled to the housing to receive shipping and identification information, and at least one package portal located in the housing and arranged to receive and dispense packages, the portal including an access control arrangement to secure a received package within the housing. A controller is coupled to the at least one information input system and the access control arrangement of the at least one package receiving and dispensing portal, and is arranged to associate package and intended recipient identification information with a received package, and control operation of the access control arrangement to permit depositing of the package into the at least one package portal. The controller is also arranged to process identification information to authenticate the presence of an intended recipient, and to control operation of the access control arrangement to permit dispensing of the package from the at least one portal. [0010] In accordance with one embodiment of the present invention, the at least one package portal can comprise a plurality of locker compartments. In accordance with another embodiment, the at least one package portal comprises a plurality of package receiving and dispensing bays. In addition, an automated package transport mechanism can be provided and operated by the controller to automatically transport a package deposited in the portal to a designated bin holder located within the housing and back again for subsequent dispensing of the package. The access control arrangement can include a door and an electronically controllable latch mechanism connected to each locker compartment or receiving and dispensing bay. The at least one package portal can include a plurality of portals having different size dimensions, and the at least one information input system can include a data reader device arranged to read information from a credit/debit card, a touch screen display device, a portable wireless data transmitter, and/or biometric data acquisition device. Biometric information may be used to uniquely identify the recipient and may include scanners, cameras, microphones, or other input devices to acquire a finger print, signature, voice pattern, iris pattern or face pattern, for example. [0011] The present invention will be more fully understood upon reading the following detailed description of the preferred embodiment in conjunction with the accompanying drawings. BRIEF DESCRIPTION OF THE DRAWINGS [0012] FIG. 1 is a block diagram of a package delivery system including an automated package delivery and pick-up station in accordance with the present invention; [0013] FIG. 2 is a perspective view of an automated package delivery and pick-up station in accordance with a first exemplary embodiment; and [0014] FIG. 3 is a perspective view of an automated package delivery and pick-up station in accordance with a second exemplary embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENT(S) [0015] As shown in FIG. 1, an automated package pick-up and delivery station or kiosk 10 is provided having at least one interface unit 12 located on the exterior of a storage housing 14. The interface unit 12 includes a customer input and display arrangement, such as a touch screen 16, a card reader 18 for reading information from a credit/debit or other type of identification card, a biometric input device or devices 19, and a speaker and microphone 20. Biometric input device 19 may include a finger print or iris scanner, input pad for signature verification, camera for face recognition, and/or microphone for voice recognition. The interface unit could also include a cash receiving system (not shown) for allowing station 10 to conduct cash-type transactions. [0016] Station 10 can also include various cameras located thereon to improve customer service or station security. For example, a video conferencing camera 22 can be provided to allow for interactive conferencing with an off-site attendant. A still capture camera 24 and/or time-lapsed camera 26 can be included to provide suitable security surveillance for the station. Operation of the camera(s) can be event or transaction triggered. [0017] Each component or subsystem is connected to a station controller 28, such as a suitably equipped computer system, having a local database and programming arrangement 30 for controlling overall operation of the station. Controller 28 also provides a control and data interface for one or more off-site host package delivery data centers 32 as well as a centralized station control and monitoring center 34. Station 10 also includes a wireless receiver and hub 36 arranged to communicate with a portable wireless input device and scanner 38 typically used by delivery couriers. [0018] In accordance with the present invention, receipt and delivery of packages does not require the presence of delivery company personnel. The unattended package receipt and delivery capability of station 10 is provided by arranging controller 28 to control and manage operation of a mechanical delivery module 40 housed within housing 14. Delivery module 40 can be any suitable automated package handling system having at least one portal arranged to receive, store, and dispense packages of various sizes within the station, and will generally include an access control arrangement, such as a door and electronic latch mechanism, that operates to secure the package portal(s) and storage area. [0019] In one exemplary embodiment shown in FIG. 2, a delivery module 40a includes a plurality of various size portals in the form of locker compartments 42 arranged to be electronically unlatched and associated with one or more packages deposited therein. The packages can be deposited by a courier or a walk-up customer. Association of the package with a particular locker or lockers is done upon input of suitable identifying information via interface 12 or input device 38. Controller 28 provides suitable communication with a host data center 32 so that package receipt, delivery, and billing information is collected and maintained. Likewise controller 28 operates in conjunction with the host data center 32 to verify and authenticate anyone attempting to retrieve a deposited package. Upon authentication, the associated locker door is unlatched allowing retrieval of the package or packages stored therein. [0020] In another exemplary embodiment shown in FIG. 3, a delivery module 40b includes a plurality of package receiving and dispensing bays 44 arranged to be selectively accessible by a person under control of controller 28. Inside housing 14, delivery module 40b includes a package moving mechanism coupled to each bay 44 for transporting a deposited package to and from a bay under control by controller 28. For example, the package moving mechanism can be implemented as one or more internal vertically rotating bin holders (not shown). A motorized conveyor (not shown) can be used to transport packages between each bay to the rotating mechanism. Controller 28 is arranged to associate a deposited package with a particular bin holder, and rotate the bin holder as needed to store, retrieve, and dispense the package from station 10. The bins are preferably of different sizes in accommodate handling of packages of various dimensions. A courier or other authorized person can select a desired bin at the time of deposit. Likewise, a customer can be prompted via interface 12 to select an appropriate bin or bin size. Continue reading... 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