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Subscriber migration systemRelated Patent Categories: Telephonic Communications, Audio Message Storage, Retrieval, Or Synthesis, Interacting Voice Message SystemsSubscriber migration system description/claimsThe Patent Description & Claims data below is from USPTO Patent Application 20060210031, Subscriber migration system. Brief Patent Description - Full Patent Description - Patent Application Claims
CROSS REFERENCE TO RELATED APPLICATION [0001] This application is a Continuation application of application Ser. No. 10/350,087 filed Jan. 24, 2003, now pending, and incorporated by reference herein. BACKGROUND OF THE INVENTION [0002] 1. Field of the Invention [0003] The present invention is directed to a system for migrating audio recordings, such as voice messages, greetings, name announcements, etc. as well as attribute information, from a source system to a destination system and, more particularly, to a system that does not require knowledge of the source system application programming interface (API) and which uses automated speech recognition (ASR) to help capture the audio recordings and to help navigate the source system. [0004] 2. Description of the Related Art [0005] There are many different voicemail systems deployed in telecom networks--from many different suppliers. Some voicemail suppliers support subscriber migration--or the ability to migrate settings, greetings, announcements, messages, and other attributes--from one platform to another. However, typically the platforms have to be from the same manufacturer, and often have to be from the same product family and software release. [0006] There have been numerous attempts to migrate subscribers from diverse manufacturers, but these have always required that the original manufacturer provide an application programming interface (API) into their platform so the subscribers could be moved. Naturally, few (if any) manufacturers have made this a priority for their system, because it increases the likelihood that they will lose a customer to a competitor. [0007] There are now a sufficient number of voice mailboxes deployed for there to be a sizeable market for offering a subscriber migration system and service. This market opportunity, and advances in technology, have created a need to migrate voicemail subscribers from legacy or previous generation platforms to new platforms being deployed that offer greater features and functionality. Furthermore, because of the resistance noted above, a need exists for an approach to subscriber migration that does not require that the original manufacturer provide an API for determining the subscriber features and message content from the old system. [0008] Suppliers of next generation messaging technologies have traditionally had a significant hurdle to deploy in established networks--the installed base. The most common strategy is to propose a "cap and grow" methodology to new deployments. Basically, the proposal is to install the new messaging technology alongside the original technology, but to provision all new subscribers on the new technology, and allow the subscribers to "churn off" the old technology. While this strategy is simple to implement, it is not practical from a carrier's point of view. It requires that the carrier have duplicate facilities from each end office to both the old and the new systems to provide service to all the subscribers. The duplicate facilities significantly increase the cost of the deployment of new messaging technology--to the point where it is no longer cost effective. What is needed is a subscriber migration service that removes this barrier. In addition, a service is needed that will allow the carrier to only move the facilities to the subscriber migration system, which will switch the call to either the original system or the new system based on whether or not the particular subscriber has been migrated from the original system or not. One approach for moving the subscribers off of the legacy platform is to provision new accounts for those subscribers on a new platform while still allowing them access to their messages from the old system for a limited time period. To listen to those messages, a subscriber could be transferred to the old system upon request, or the new system could use a back channel to retrieve the messages from the legacy platform. This approach requires the aforementioned duplicate facilities, plus educating the customers of the change and expiring their messages to remove the legacy platform at a later time. What is needed is a system that does not have such requirements. [0009] The carriers may also want to migrate subscribers from one voicemail system to another because of load requirements. For example, a mail system may originally serve several different geographical areas and one area may grow faster than another. In such a situation, to reduce costs, the carrier may want to position a new voicemail system specifically for the high growth area. What is needed is a system that will allow migration in this situation. SUMMARY OF THE INVENTION [0010] It is an aspect of the present invention to provide a system that seamlessly migrates voice messages from one voicemail system to another. [0011] It is also an aspect of the present invention to provide for migration without knowledge of the API of a source system [0012] It is another aspect of the present invention to provide a switching system in the migration system to avoid facility duplication. [0013] It is another aspect of the present invention to route calls to the appropriate system during migration. [0014] It is another aspect of the present invention to merge message waiting indication (MWI) streams from the source and destination systems. [0015] The above aspects can be attained by a system that uses a migration server to access voicemail of a source system through a front-end switch, obtain voice messages stored on the source system and store them on a destination system. A host processor controls call routing and migration initiation aspects of call flow and initiates pass code or personal identification number (PIN) digit capture of subscriber's pass code by the switch for mailboxes to be migrated. A migration server controls call tree navigation aspects of call flow during migration. Automated speech recognition is used to help capture the voice message and to assist in voicemail menu navigation. [0016] These together with other aspects and advantages which will be subsequently apparent, reside in the details of construction and operation as more fully hereinafter described and claimed, reference being had to the accompanying drawings forming a part hereof, wherein like numerals refer to like parts throughout. BRIEF DESCRIPTION OF THE DRAWINGS [0017] FIG. 1 illustrates the typical connections of a voicemail system to a switching system such as the public switched telephone network. [0018] FIG. 2 depicts the components of the present invention. [0019] FIG. 3 illustrates a menu structure of a voicemail system. [0020] FIG. 4 depicts a pass code capture process of the present invention. Continue reading about Subscriber migration system... Full patent description for Subscriber migration system Brief Patent Description - Full Patent Description - Patent Application Claims Click on the above for other options relating to this Subscriber migration system patent application. ###  How KEYWORD MONITOR works... a FREE service from FreshPatents1. Sign up (takes 30 seconds). 2. Fill in the keywords to be monitored. 3. Each week you receive an email with patent applications related to your keywords. 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