Service delivery platform

Title: Service delivery platform

Related Patent Categories: Data Processing: Database And File Management Or Data Structures, Database Or File Accessing, Distributed Or Remote Access

Brief Patent Description - Full Patent Description - Patent Claims

The Patent Description & Claims data below is from USPTO Patent Application 20070150480, Service delivery platform.

1. A system for managing delivery of a plurality of unrelated services by one or more service providers, the system comprising: a service delivery server; a service delivery database which uses a common data model to combine records for subscribers to all of the plurality of unrelated services; and a service orchestration platform in data communication with the service delivery server and the service delivery database, wherein the service orchestration platform enables definition, orchestration, and implementation of the plurality of unrelated services.

2. The system of claim 1 further comprising: a third party portal for service provision by the one or more service providers to service subscribers.

3. The system of claim 1 wherein the plurality of unrelated services comprise telecommunications services.

4. A service delivery platform (SDP) for managing delivery of a plurality of unrelated services by one or more service providers to service subscribers, the SDP comprising: a service orchestration and integration environment which manages work flow for services, manages business processes for the service providers and integrates constituent applications; a service creation environment for creation and modification of services; a service deployment environment to automatically deploy services; and a service assurance environment to identify faults in services.

5. The SDP of claim 4 further comprising a unified directory accessible by the service orchestration and integration environment, the service creation environment, the service deployment environment and the service assurance environment.

6. The SDP of claim 5 wherein the unified directory is configured to store Provide information regarding subscriber status, services subscribed by the user and details of user's device to access the subscribed services.

7. The SDP of claim 6 further comprising a database to store data for common access by the service orchestration and integration environment, the service creation environment, the service deployment environment and the service assurance environment.

8. The SDP of claim 6 further comprising a data model defining relations among data stored in the database for subscribers, subscription accounts and related information.

9. The SDP of claim 6 wherein the data model determines data type conversion rules for the data transformations between applications accessing the data stored in the database.

10. A service delivery method comprising: storing in a common data model data of a service delivery platform about a plurality of telecommunications services, service providers and subscribers; receiving a request from a service provider for creating a new service; in response, requesting product definitions from a service catalog; receiving the product definitions and providing the product definitions to the service provider; receiving a request for service definitions associated with a selected product definition; receiving service information for the new service based for the service definitions; and automatically creating facilities for providing the new service, including extending the common data model information about the new service, the provider of the new service and subscribers to the new service.

11. The method of claim 10 wherein storing data comprises: storing in a service entity information about a service; storing in a product entity linked to the service entity, information about a product offered by a service provider; and storing in a service variant entity linked to the service entity, information about a service variant.

12. The method of claim 11 wherein storing data further comprises: storing in an offer entity information about a service offer; and storing in an offer service variant entity a link between the offer entity information and the service entity.

13. The method of claim 11 further comprising: providing a web service for interaction with the service delivery platform; receiving the request to create a new service via the web service; and providing the product definitions via the web service.

14. The method of claim 10 wherein automatically creating facilities comprises: adding an application to provide the new service; and mapping an application data model for the added application to the master model without mapping to other existing applications.

15. A service delivery platform for telecommunications services, the service delivery platform comprising: a service creation environment to create the telecommunication services; a service deployment environment for managing the telecommunication services in one or more networks; a service enablement environment to execute the telecommunication services; a service assurance environment to track and monitor the provision of the telecommunication services; and a common data model accessible by each respective environment for creating and modifying services and accounts of the service delivery platform.

16. The service delivery platform of claim 15 wherein the service deployment comprises: a configuration management module to manage attributes and values for a service.

17. The service delivery platform of claim 15 wherein the service enablement environment comprises: a user interaction space for service users and service providers.

Brief Patent Description - Full Patent Description - Patent Claims

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Previous Patent Application:
Network service for providing related content
Next Patent Application:
System and method for accessing and managing mobile device metadata
Industry Class:
Data processing: database and file management or data structures

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